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Okura Garden Hotel Shanghai

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Traveller (551)
Room & Suite (338)
Dining (190)
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Overview
  • Excellent44%
  • Very good47%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“rose cafe”(10 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (973)
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105
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8
5
Show reviews that mention
All reviewsrose cafefrench concessionjapanese breakfastjapanese traditionheated toilethuaihai roadart decostaff speakmain shoppingcity viewbars and restaurantsbusiness triprooms are cleanenjoyed my stayhotel is in a great locationthe ground floorspent nights
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11 - 15 of 244 reviews
Reviewed 10 January 2018

Frequent travellers in China know that the most important part in hotels is not the number of stars but the age of the hotel and better get a new three star hotel than an old five-star. Here is the opposite as this hotel is quite...More

1  Thank HKFrench
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 12 January 2018

Dear HKFrenc, Thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. The Okura Garden Hotel is located in...More

Reviewed 8 January 2018

The hotel was a disappointment. My wife and I stayed four days. The Okura Garden advertises itself as a “luxury” hotel, but nickel-and-dimes customers. When my wife wanted to bring her $20 glass of wine up to our room, the staff aggressively insisted that it...More

Thank ThomasPhilly
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 10 January 2018

Dear Thomas52277, We would like to thank you for choosing the Okura Garden Hotel Shanghai for your recent stay. We are very near to underground station, and shops are all around on the right of the hotel. The entrance is very Japanese style, very standard...More

Reviewed 19 December 2017

Entering the hotel driveway through the wrought iron gates and seeing the French colonial facade illuminated in the night makes you know you are going to a special hotel. Stepping inside, the gleaming marble and crystal enhance the experience, followed by the warm and professional...More

Thank Richard H
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 20 December 2017

Dear Richard H, Thank you for choosing Okura Garden Hotel (shanghai). Our hotel is well kept and the service staff is polite and super helpful. It is located in the French Concession area and it is really convenient to get around. Many recommended restaurants, bars...More

Reviewed 10 December 2017

Conveniently located hotel with good wheelchair accessibility. Most of the staff speak a little bit of english and the ones at reception more so. Only one wheelchair accessible room in the entire hotel. It's a twin bed configuration. Ask for Room 811 if you need...More

Thank Richard K
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 11 December 2017

Dear Richard : Thank you very much for your stay in Garden Hotel Shanghai. And we are delight with your positive reviews. We are in Shanghai best location. The ancient colonial building gives an incredible charm to the hotel lobby and the rooms are clean...More

Reviewed 10 December 2017

The room I stayed in was a little smaller than the others that I stayed in during this business trip but it was comfortable. The shower wet bath was great. The water was hot and there was excellent water pressure. I had room service both...More

Thank Lilyanne P
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 11 December 2017

Dear Lilyanne : Thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. Our hotel is well kept and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 136 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Shanghai
#51 Romantic Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#489 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 136 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Shanghai
#51 Romantic Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#489 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (551)
Room & Suite (338)
Dining (190)
Pool & Beach (3)
Amenities (67)
Business Centre & Event Rooms (8)
Nearby
Former French Concession
While there are technical borders to the area formerly
governed by the French in Shanghai, the "French
Concession" of today is an amorphous neighborhood that
is a favorite of the city's foreign residents. While
it is mostly within the Xuhui district, residents will
sometimes include parts of Jing'an and Luwan in their
mental maps of the Former French Concession. The area
seems frozen in time, characterized by quiet,
...More
Questions & Answers
Ask a question
whencanwego1
12 March 2018|
AnswerShow all 2 answers
Response from Kasper S | Reviewed this property |
We took a taxi as it is quite cheap and the hotel did not seem to offer transfers. Please make sure you have the name and address of the hotel in Chinese.
1
Vote
j0hnvd0n
7 January 2018|
AnswerShow all 3 answers
Response from hitlong | Reviewed this property |
You will have to ask the hotel directly...
0
Votes
Room Tips
"I stayed in 1823, good views over the park and skyscrapers further away"
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"The higher the better, I had a great view of the gardens below from the 9th floor."
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"Rooms on upper floors overlooking the garden have the best views."
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"Get a room with city view or a garden view in the higher floors."
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