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Hilton Shanghai

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#54 of 4,997 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Shanghai
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2,349 Reviews from our TripAdvisor Community

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Showing 1,327: English reviews
USA & UK Mainly
Reviewed 27 September 2011

This is a very handy Hotel for my trips to Shanghai. Close to the Nanjing Road shops, Jing 'An Temple, Metro and French Concession area all within a few minutes walk. No Taxis - just stretch your legs. There is an Executive Lounge on the 38th Floor with Tea, coffee, food, cocktails, snacks and so on. VERY friendly and informed...

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Helpful?
Thank QuienSabe1
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear Valuable Guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. It's alway so nice to hear from great comments like yours. The positive comments regarding the Executive floor facilities, service as well as your impression of room accommodation will definitely encourage us to continue focusing...

seattle
Reviewed 27 September 2011

Just finished a 4 night stay at this property for the first time. I've stayed at many Hiltons around the world and would rate this one in the top 10%. They were very helpful with emails prior to my arrival and even had confirmed a complimentary upgrade to an executive room a week prior to my arrival (HH Gold member)....

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Helpful?
Thank drtravels
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. Your great comments on Executive lounge and Housekeeping department will really encourage us to continue focusing on guest satisfaction at any time. Many times, it's only through the constructive comments from well-travelled guests, such as...

Washington DC, District of Columbia
Reviewed 24 September 2011

Very comfortable hotel. We had a view out the side of the Oriental Pearl Tower. It is conveniently located on the edge of the French Concession. There are a lot of restaurants nearby at Julu and Fuming Roads. It is also near the Jin-An Temple and metro station which is a good spot to direct taxis to if they do...

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Helpful?
Thank carljn
Wilson, North Carolina
Reviewed 22 September 2011

Its a great hotel conveniently located near the transit system. I enjoyed my stay and will be there again in a couple of weeks. Very clean rooms, breakfast is great. Highly recommended.

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Helpful?
Thank RodneyG
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to write review on the Tripadvisor by submitting your impression of our property. It's alway so nice to hear from great comments like yours. The positive comments regarding the Executive Lounge ,Room and Our Service will definitely encourage us to continue focusing on guest satisfaction at any time...

San Diego, California
Reviewed 22 September 2011

I typically stay at the Hilton Shanghai while in Shanghai for business. Because of my status with Hilton, I'm normally upgraded to the executive floor free of charge. The lounge on the 38th floor is nice and the service is fantastic. As simple as it may sound, I really appreciate the easy availability of soft drinks, fruit and other lite...

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Helpful?
Thank mattitude
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to write review on the Tripadvisor by submitting your impression of our property. It's alway so nice to hear from great comments like yours. The positive comments regarding the Executive Lounge ,Room and Our Service will definitely encourage us to continue focusing on guest satisfaction at any time...

new york
Reviewed 16 September 2011

My husband and I stayed here while visiting the city on vacation. The location was perfect for us - away from most of the new development and closer to the French Concession, so more residential. We used points for the room and were upgraded to an executive floor because of Hilton status. I can't speak as to the lower-floor rooms...

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Helpful?
Thank awdub
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey. On behalf of hotel management, I would like to take this opportunity to thank you for your valuable comments on Executive lounge and their service. It will really encourage us to continue focusing on guest satisfaction all the time. Many times, it's...

Long Valley, New Jersey
Reviewed 9 September 2011

I stayed here four nights and was satisfied with my stay. The room was comfortable and the beds very comfortable. I am told this is the oldest western hotel in Shanghai but did not find it to be run down or shabby. The lobby staff were very helpful. O few down sides: Drinks at the bar are very expensive and...

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Helpful?
Thank Brian M
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Warm greetings from Hilton Shanghai. Thank you very much for taking your precious time to write review on TripAdvisor after your recent stay with us. We learnt that you generally enjoyed your stay at our hotel while we sincerely regret the inconvience you might experienced despite our constant efforts to provide the best possible service and accommodation...

Scotland, United Kingdom
Reviewed 8 September 2011

I had a basic room on the 17th non-smoking floor and as it was a corner room the shape was more interesting than the standard hotel room lay-out. The bathroom is small and you have to dance with the door to take a shower or use the toilet. The bath tub had loose hairs from a previous occupant but the...

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Thank sjw203
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. It's alway so nice to hear from great comments like yours. The positive comments regarding the service from housekeeping will definitely shared with concern team and it will encourage us to continue focusing on guest...

Mexico City
Reviewed 7 September 2011

I stayed four nights, from 28 to 1 of september. I got a king excecute suite. Yes; this Hilton is not a new hotel in town, there are lots of newer hotels in Shanghai. But the service and attention makes it a great Shanghai hotel. Execute lounge service and food just great. Suite with a great view!! (best i have...

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Thank willmexicocity
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. It's so nice to hear from you that you really enjoyed with our service. Our aim is to create the "Home away from home" to our clients, and our service seems the vital key to...

Fremont, California
Reviewed 6 September 2011

I stayed here for 2 nights and it was a very pleasant experience. Thanks to HHonors Gold, I checked in at the Executive Lounge (on the 38th floor) and got a spacious room with great view. The staff was very friendly and attentive. The room was very nice, clean and comfortable and it comes with a fresh fruits basket. It...

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Helpful?
Thank djc2k
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. Your great comments on Executive lounge and SPA will really encourage us to continue focusing on guest satisfaction at any time. Many times, it's only through the constructive comments from well-travelled guests, such as yourself,...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 

Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: ₹ 8,168 - ₹ 17,107 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Shanghai 4.5*
Number of rooms: 714
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Orbitz, Agoda, Hotels.com, Expedia, Hotwire, Cheap Tickets, Ctrip TA, Travelocity, TripOnline SA and HotelQuickly so you can book your Hilton Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Shanghai Hilton International
Hotel Style:
#34 Spa Hotel in Shanghai
#37 Romantic Hotel in Shanghai
#44 Family Hotel in Shanghai
#46 Business Hotel in Shanghai
#54 Luxury Hotel in Shanghai
#116 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai staff and other travellers.
14 questions
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Questions? Get answers from Hilton Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite was very luxurious”
emmmceee, 20 Apr 2017 | Read review
“37th floor deluxe room was nice. I think all the rooms have nice views of the city.”
LaCanadaKnight, 24 Mar 2017 | Read review
“Double check the price”
JelliBomb, 22 Mar 2017 | Read review
“Go for a high floor”
Captiva103, 20 Mar 2017 | Read review
“High rooms have amazing views!”
Z9297AEkevinm, 2 Mar 2017 | Read review
5 of 5