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JW Marriott Hotel Shanghai at Tomorrow Square

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#9 of 4,998 Hotels in Shanghai
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JW Marriott Hotel Shanghai at Tomorrow Square
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1,412 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Shanghai at Tomorrow Square
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Showing 1,076: English reviews
Reviewed 2 weeks ago

My first stay here. Stayed 4 nights: 1. Check in was smooth 2. Lobby on 35th floor was nice 3. Room provided was pleasant. Not big but well appointed 4. Overall ambience was good with all employees smiling Now my biggest complaint was in September Club Level was under renovations and I was not informed of this so really there...

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Helpful?
1Thank DeeKamC
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear DeeKamC, Thank you for finding time to share your experience, we are most grateful for such detailed feedback. We indeed went through renovations in our Executive Lounge last year and terribly sorry for any caused inconvenience. We have had all the offerings prepared in our JW Lounge according our standards and alignments with our Executive Lounge which is up...

new delhi
Reviewed 2 weeks ago via mobile

Recently stayed there for a night good location near to people square staff is always welcoming breakfast area gets lil busy so u have to wait .some selection of indian dishes also available in breakfast conclusion good hotel with great view and staff

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Helpful?
1Thank viksgup1977
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear viksgup1977, We are delighted to learn that we were able to meet all your expectations, especially in such an important area as our guests' culinary experience. Our team of chefs specializes in different areas and cuisines all around the world. We have a wonderful member of our team Deepak, specializing in Indian dishes and he is always glad to...

London, United Kingdom
Reviewed 2 weeks ago

Right in the heart of the City, excellent rooms and superb breakfast. Great for both business people and tourists, walk to any of the local traditional Chinese restaurants for lunch or dinner. The food is always good and much cheaper than eating in the hotels

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Helpful?
1Thank markhoman1962
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear markhoman1962, Thank you for choosing to stay with us and we are most delighted that we were able to add a memory you deserve to your Shanghai traveling experience. Our hotel I located in the geographical center of the city, we even have a building next door to us that has a stone to mark the spot. Also our...

UK
Reviewed 2 weeks ago

We did a last minute change to the JW for our trip in March and I am so glad we did. The service here is second to none, we were looked after so well starting with getting us a room earlier than expected check in. We had a suite with exec floor access, if you have the opportunity to upgrade...

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Helpful?
2Thank UkTracyF
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear UkTracyF, Thank you for your wonderful and encouraging compliments, there is no better award that we could ask but to know that our guest has left with such a good memory and we created a flawless experience. We see importance in every little detail, anything we can possible do for our guests to have a unique experience. I will...

mpls
Reviewed 2 weeks ago

We had booked a room for 3, traveling with our daughter who was born in China, and this was our last stop during our two-week vacation after touring and visiting four other cities. When we checked in we were told they had upgraded our room to an executive suite on the top (59th) floor of the hotel. We had not...

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Helpful?
1Thank Maplegrove
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Maplegrove, We are honored to be included in such an important trip for you and your family. More than that it is absolutely delightful to learn that we had added to the special memory of you all and created an experience you all will look back at with a smile. We glad that we met all your expectations in...

Reviewed 2 weeks ago

Room is spacious with a sitting area and 2 single beds. The room turn-down was very well done. Housekeeping staff lay out my makeup nicely on top a piece of cloth in the bathroom as i was in a rush to go out earlier. Thumbs up for the thoughtful and through housekeeping service. The extra miles exhibited through housekeeping and...

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Helpful?
2Thank William X
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear William X, It is the greatest pleasure to learn that we were able to create such a wonderful memory and experience for you. I will personally ensure to thank our team in Housekeeping and Concierge for the great job done and encourage them. It is our main task of the day to put our guests first no matter what...

Hong Kong, China
Reviewed 2 weeks ago

Really great hotel in a very good location. Staff is fantastic, very helpful, polite and professional. Rooms are quite large and beds very comfortable. Great breakfast with a lot of choices both local and international favorites. It is our crews favorite hotel in Shanghai. We aim to come back as often we are in Shanghai.

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Helpful?
1Thank Martin S
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Martin S, We are honored to be your home away from home and Shanghai and most appreciative of yours and your crews continues support. It is a paramount importance for us that we maintain the highest quality in everything that we do from small to big and maintaining such standards is a part of our daily job. Our brand...

Singapore
Reviewed 2 weeks ago

I was in China on business and chose the JW Marriott Tommorow Square because I had stayed previously. The facility has everything one needs for a comfortable and productive stay, if that is what is needed. Excellent gym facilities. My associate during the previous stay had a steak at the California Grill and said it was the best steak he'd...

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Helpful?
2Thank mathoj
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear mathoj, Thank you for your encouraging feedback, knowing that we have met all your expectations and created an experience that you and your colleague both certainly deserve, it is the best reward we could ever ask for. I am brave to admit that our gym is one of the bests in the city, we make sure to update our...

Wiltshire, Jamaica
Reviewed 2 weeks ago

Pretty standard JW product but in one of Shanghais best locations and also very high up - which always makes for great views - if you can see anything through the smog. Rooms are dated given the hotel is 15 years old, but I like the sky lobby and the vibe of not walking straight in to a reception hall.

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Helpful?
1Thank MDAsia53
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear MDAsia53, Thank you for choosing to stay with us during your visit to Shanghai! We are certainly very fortunate to have a location in the geographical center of Shanghai with access to the main subway transfer station in the city, allowing our guest to commute so easily to wherever they might need to go. We are most flattered to...

New York City, New York
Reviewed 3 weeks ago

That I, after confirming multiple times Via phone and email, was left stranded at the airport in Shanghai, because they somehow had my reservation wrong. I landed from NY around 430AM, and waited and waited and waited in the terminal. I backtracked and bought a SIM card so I could call the hotel for an ETA (Shanghai traffic is notoriously...

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Helpful?
3Thank Susan T
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Susan T, It is extremely disappointing to learn of your experience and your feedback is most understandable. I dare to ensure you that issue you have encountered is certainly not in the line with our standards. Already during your stay with us, right the next day of your arrival, I personally investigated every detail and found the very origin...

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing at 60 stories high as one of the tallest hotels in downtown Puxi Shanghai, the international deluxe JW Marriott Hotel Shanghai overlooks People's Square and is within walking distance to the Bund, Xintiandi and the characteristic Nanjing Road Pedestrian Street. The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views. The rooms feature a flat-screen cable TV, mini bar, tea and coffee facilities, wired and wireless internet and safe deposit box. Spacious bathrooms are equipped with a separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.The hotel's restaurants and lounges are located from the 38th to 40th floor and offer spectacular views of the Shanghai skyline. JW's California Grill on the 40th floor captivates an inventive culinary experience that travels beyond taste. Contemporary, elegant and comfortable, Wan Hao Chinese restaurant on the 39th floor showcases fine traditional Cantonese cuisine and Shanghainese specialties. Marriott Cafe on the 38th floor features the best in international casual dining, serving elaborate buffets throughout the day, as well as an extensive a la carte menu.In addition, the hotel offers a total of 1,512 square metres of meeting and banquet space, a business centre, an executive lounge, a 24-hour health club, including an indoor and outdoor swimming pool. ... more   less 

Additional Information about JW Marriott Hotel Shanghai at Tomorrow Square

Address: No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: ₹ 11,307 - ₹ 25,570 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shanghai at Tomorrow Square 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Jw Marriott Hotel Shanghai
Marriott Shanghai
Shanghai Marriott
Jw Marriott Shanghai
Hotel Style:
#9 Family Hotel in Shanghai
#9 Luxury Hotel in Shanghai
#12 Romantic Hotel in Shanghai
#13 Business Hotel in Shanghai
#152 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views over Tommorrow Square are excellent”
rodm80, 26 Apr 2017 | Read review
“Corner room is bigger!”
Mike_Wong75, 22 Apr 2017 | Read review
“I think all the room are quiet truthfully because the rooms start on high floors.”
monicaleestudios, 17 Apr 2017 | Read review
“Join Marriot Rewards for free wifi in room, upgrade to exec floor if you can, a lot of hotels are not worth it but this one definitely is.”
UkTracyF, 11 Apr 2017 | Read review
“Great city views, skyscrapers light up at night. We faced the river, Pearl Tower, & were across from People's Park and the Opera House.”
Maplegrove, 11 Apr 2017 | Read review
5 of 5