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THE ONE Executive Suites managed by Kempinski-Shanghai

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#57 of 4,566 Hotels in Shanghai
Certificate of Excellence
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THE ONE Executive Suites managed by Kempinski-Shanghai
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265 Reviews from our TripAdvisor Community

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There are newer reviews for THE ONE Executive Suites managed by Kempinski-Shanghai
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Showing 220: English reviews
Toronto, Canada
1 review
Reviewed 4 weeks ago

The rooms are more like condominiums than hotel rooms. The shower and tub are wicked with a nice view, there's a nice sliding door to the bedroom, which has this great window nook, perfect for reading. There's a living room, desk space, multiple TVs, kitchen. Oh, and the slippers are nicer than the ones in other hotels. Everything was on... More 

Review collected in partnership with this hotel

Helpful?
Thank acariboni
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear acariboni, Thank you for writing about your recent stay with us at THE ONE Executive Suites managed by Kempinski. It is a delight for the entire team to read your compliments about our spacious rooms. Through emphasizing our different room facilities you recognized that we well considered the facilities which the room provides. Either staying for a longer or... More 

New York City, New York
1 review
Reviewed 28 October 2016

Got best room . Not quite as new and as nice as pictures. Little smaller than expected. Supposed to be over 1200 sq feet but I don't think so. Bed was comfortable. TV sound in both sets was bad. Wifi did not always work in room. This hotel has been managed by Kempinski for last four years. It was something... More 

Review collected in partnership with this hotel

Helpful?
Thank bradgO7626ZX
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear bradg07626ZX, Thank you for taking your time to write about your stay at THE ONE Executive Suites managed by Kempinski on Tripadvisor. As a Residence of excellent reputation, our declared aim is to leave nothing to be desired in terms of guest experience - service and product related. Therefore it is always important for us to receive constructive criticism... More 

Brisbane, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016 via mobile

We stayed here for two nights and were treated to an upgrade to a suite as there were no more rooms left. The front staff were amazing and even recommended prebooking breakfast for the one day we wanted to give us the prebooked discounted rate. The breakfast is well worth trying with a mix of everything you could want and... More 

Helpful?
Thank Renee G
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. Renee G, Thank you for sharing your memorable Shanghai experience at THE ONE Executive Suites managed by Kempinski on Tripadvisor. The entire team is very honored that we created such an outstanding memory for you. Especially our Front Office team is delighted by your appreciation as they are always eager to provide a service going beyond guest expectations.... More 

Vienna, Austria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016

Best situated in the city. Top View and apartment with breathtaking views out of the bathroom. And lovely german speaking Annabelle makes the stay perfect. Shanghai by night with the boat at the river is a must.

Helpful?
Thank wodo1
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. wodo1, Thank you for your review about your more than satisfactory experience with us at THE ONE Executive Suites managed by Kempinski. By pointing out our Top location you directly mentioned one of our biggest advantages. Being situated in the heart of the city, surrounded by many points of interests and shopping facilities, it allows our guests to... More 

Hong Kong, China
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2016

I booked THE ONE Executive Suites in a rush as my flight was cancelled in night time, so I booked through Booking.com at the Shanghai airport then ride taxi to there. When I reached the hotel, the staff cannot found any record of my booking, which I totally understand as I just booked an hour before. After I showed my... More 

Helpful?
Thank Joyce C
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. Joyce C, Thank you for taking your time to write a review ​about your recent stay with us at THE ONE Executive Suites managed by Kempinski. With delight I read that the professionalism and the personalized service quality of our Front Office team created a lasting memory for you. Especially your appreciation of the flexibility of of our... More 

Kozhikode, India
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2016 via mobile

I was stayed in a deluxe suit Rooms are clean Crowd in this hotel is mainly foreigners It's in downtown But very hard to get taxi Also hotel don't support well for it Some staffs are freindly some not Breakfast is ok don't have much choice but it's good It's like 2.5 km away from the pearl tower Pool is... More 

Helpful?
Thank DITSVK2016
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. DITSVK2016, Thank you for sharing your impressions about your recent stay with us at THE ONE Executive Suites managed by Kempinski. With pleasure I read that your overall experience was satisfactory during your stay. Especially by mentioning our location in Downtown you pointed out one of our top advantages for which Business and Leisure travelers especially value us,... More 

Lisbon, Portugal
1 review
Reviewed 14 October 2016

The best service I have ever had in a serviced apartments. From the staff to the facilities and the location, everything was perfect. I have to say congratulations to the great team, always caring and attentive to the guests.

Review collected in partnership with this hotel

Helpful?
Thank claudiamiguel
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. claudiamiguel, Thank you for writing a review about your exceptional stay with us at THE ONE Executive Suites managed by Kempinski. Being recognized by you in such an outstanding way is a great compliment, for which the entire team is very proud of having created an unforgettable stay for you. Our passionate team members do never hesitate to... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 October 2016 via mobile

The rooms of the hotel have plenty of space and all rooms are equipped with all I needed. The staff in the hotel is really friendly and service is good. If u have the chance to have the breakfast u will definitely not regret it. It's a relaxed environment with a lot of different choices. The hotel is located in... More 

Helpful?
Thank tobiwan-kenobi001
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. tobiwan-kenobi001, Thank you for sharing your great experience at THE ONE Executive Suites managed by Kempinski on Tripadvisor. It is a great honor for us that we are your preferred hotel while staying in Shanghai and we would like to thank you for this extraordinary compliment. We are very pleased that our well equipped Suites provided you everything... More 

Shanghai Region, China
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 October 2016 via mobile

The staff at the reception warmly welcomed us upon checking in. All of them, foreigners and Chinese staff were very professional and helpful. The room was great, huge, very clean, nice view on the Shanghai skylines. The food option for breakfast was ok. The pool was not up to our expectation, but we enjoyed the whole stay.

Helpful?
Thank MarcoMazzola2423
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. MarcoMazzola2423, It is with pleasure to read about your recent stay at THE ONE Executive Suites managed by Kempinski. The Front Office team feels honored by your compliments about their professionalism & assistance and is feeling proud of creating a remarkable memory for you. Your appreciation proves us again that the importance of providing a personalized service which... More 

Como, Italy
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 October 2016

I have stayed in this Serviced residences Hotel during September, booked through my Company, you will find strange hidden charges such as Utilities! The room is serviced only twice a week and during holidays the Gym and Pool may close! But altogether it was a good experience, staff is very friendly and most of them speak English.

Review collected in partnership with this hotel

Helpful?
Thank Giulio D
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. Giulio D, Thank you for spending your time on describing your recent stay with us at THE ONE Executive Suites managed by Kempinski. I am very much delighted to read your compliments about our passionate team. Everyday they are providing a professional and personalized service to our valued guests so that they can experience the utmost comfort during... More 

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Jing’an District of Shanghai, THE ONE is the perfect spot to explore the city’s cultural heritage. Just steps from a multitude of shopping outlets, restaurants and bars and only a short drive away from landmarks, its ideal location affords guests easy access to the city’s major commercial and recreational areas, allowing them to enjoy the bustling metropolis of Shanghai ... more   less 

Additional Information about THE ONE Executive Suites managed by Kempinski-Shanghai

Address: No.601 Fengyang Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: ₹ 10,191 - ₹ 16,141 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — THE ONE Executive Suites managed by Kempinski-Shanghai 4.5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Ctrip TA, Hotels.com, Agoda, Priceline and Odigeo so you can book your THE ONE Executive Suites managed by Kempinski-Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#46 Family Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#107 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and other travellers.
11 questions
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Questions? Get answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best position, close to People Square”
 of 5 bubbles antonioS2611EY, 1 Nov 2016 | Read review
“Better and friendlier (personal) management and service, a bit more variety on menus.and some better advice available on local services and utilities. ”
 of 5 bubbles jamessD4166GA, 7 Sep 2016 | Read review
“Add breakfast from the beginning into your room rate its giving you a discount”
 of 5 bubbles SharpChicago, 4 Sep 2016 | Read review
“Great rooms”
 of 5 bubbles Alf1401, 20 Aug 2016 | Read review
“I stayed in a room with an amazing view from the bath. I advise that side.”
 of 5 bubbles lucasR7123WA, 3 Aug 2016 | Read review
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