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Shanghai Marriott Hotel City Centre

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#11 of 4,939 Hotels in Shanghai
Certificate of Excellence
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Shanghai Marriott Hotel City Centre
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1,297 Reviews from our TripAdvisor Community

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There are newer reviews for Shanghai Marriott Hotel City Centre
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Showing 992: English reviews
Chicago, Illinois
Reviewed 28 September 2016

Great location, close to shopping and can walk to the Bund. Stayed in executive room which included private lounge breakfast and afternoon food and drinks. Would absolutely stay there again. Great choice.

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Helpful?
Thank yamabar
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear Yamabar, Thank you for your leaving a comment on TripAdvisor and it was a pleasure to have you staying with us. We look forward to welcoming you back again soon. Kind regards, Frank Sanders General Manager Shanghai Marriott Hotel City Centre

Reviewed 27 September 2016 via mobile

Excellent hotel. I would like to personally thank the EASONY lady who made our stay really serve delicious. you have a diamond in your hotel. the cleanliness and the breakfast perfect. definitely will visit again this hotel.

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Helpful?
Thank Vaso A
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear Vaso A, Thank you for staying in our hotel during your recent visit to Shanghai. I am delighted to note that Easony, our Front Desk Agent, made your stay especially enjoyable. Your recognition is very much appreciated and I will share your wonderful comments with her. We look forward to welcoming you back upon a future trip to China....

Reviewed 25 September 2016

Great Hotel. Staff is excellent. Concierge desk (Bryant) is great, front desk is great (Juan Service Manager from Argentina went out of his way to help us) This is a must repeat hotel. It's a 10! This hotel is located one short block from the metro. It has a huge shopping mall across the street. It also has a supermarket...

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Helpful?
1Thank Eric P
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear Eric P, Thank you for taking the time to write a review of your recent experience with us. I was very pleased to read that your stay was a successful one and that especially Brant and Juan stood out in terms of customer service. Rest assured that I will share your review with them, which will be a great...

Malmesbury, United Kingdom
Reviewed 24 September 2016 via mobile

Very comfortable and central hotel with good restaurants and facilities. Very good service and decent rooms (though they are perhaps a little US-2000's in style). Also looked after some of my bags for a few days while I took a quick trip elsewhere in China which was a welcome bonus. Only slight gripe was that getting taxis each day was...

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Helpful?
Thank Tom_Blancmange
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear Tom_Blancmange, Thank you for staying with us and for taking the time to post a review on TripAdvisor. I am delighted that your overall stay was a comfortable and pleasant one. Because of our downtown location, taxis are not always readily available during peak hours. Especially on rainy days taxi usage in the city increases significantly. Besides a traditional...

Orange County, California
Reviewed 23 September 2016 via mobile

Great location. Great service. Great rooms. Nothing bad to comment. If you're coming to Shanghai for vacation, I definitely recommend staying here. It's right next to Nanjing Rd. Walking distance to the Bund.

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Helpful?
Thank dslam13579
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear Dslam13579, Thank you for preferring our hotel and for leaving a short yet compelling comment on TripAdvisor. We appreciate your loyalty and look forward to seeing you again soon. Kind regards, Frank Sanders General Manager Shanghai Marriott Hotel City Centre

Chicago, Illinois
Reviewed 22 September 2016

We booked rooms on the Executive level floor which gave access to the Lounge on the 37th floor. This was a fantastic bargain because in addition to the continental breakfast, in the evening, there is a salad and sweets bar that could easily take the place of dinner not to mention the complimentary beverages! The rooms are also extremely well...

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Helpful?
2Thank MarLaChiTown
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear MarLa, Thank you for taking the time to post such a wonderful review of your experience at our hotel on TripAdvisor. I am delighted to note that it was really the services you received from all our associates that made all the difference. Rest assured that we will formally recognize William, Daisy, Michael and the entire Executive Lounge team...

O'Fallon, Missouri
Reviewed 22 September 2016 via mobile

We were immediately assisted by Niki at check in. She quickly checked us in and gave us a tour and needed information. She answered our questions and was extremely helpful, pleasant, and knowledgeable. In the club room, Brendon welcomed us warmly each day with impressive command of the English language. Club breakfast, snacks, desserts, and beverages were very good for...

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Helpful?
1Thank Ceet692014
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear Ceet692014, Thank you for preferring our hotel and for taking the time to write such a wonderful review of our facilities and services on TripAdvisor. Thank you in particular for recognizing Niki and Brendon. Both individuals continue to make wonderful contributions to the hotel’s success and consistently deliver high quality service. I certainly will be sharing your review with...

Godmanchester, United Kingdom
Reviewed 20 September 2016

Its the staff that make this hotel, they're very helpful and attentive. For me it was right from the start, a nice early check in and all done very efficiently. I had a great executive room on one of the high floors. This entitles you to entry of the executive lounge/dining rooms, the breakfast on offer covered just about everything...

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Helpful?
Thank NightBreed01
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear NightBreed01, Thank you taking the time to post a review together with several great pictures of our room. For authentic Chinese food I can definitely recommend our dim sum lunch in Man Ho Chinese Restaurant by Hong Kong Executive Chef Hu. As this comes at a set price, this is a great opportunity to try out a variety of...

Beijing, China
Reviewed 19 September 2016

I have stayed at this Marriott a few times. The first time was before its grand opening five years ago. At that time, this hotel was great. Facilities were first class, service was attentive, and food was excellent. The best thing about this hotel is the location as it's really convenient to get around. I stayed at this hotel twice...

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Helpful?
5Thank AlanTam25
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear AlanTam25, Thank you for staying with us and for taking the time to advise us of your challenges. Regretfully your stay was not a successful one and I understand from your review that especially the missing Marriott Rewards points were bothersome. Considering the high volume of Marriott Rewards travelers as well as check-ins and check-outs that are being processed...

Ocala, Florida
Reviewed 18 September 2016

my wife and i stayed there in aug. 2016, facility was spotless, staff was very responsive to our needs. breakfast was a great layout, chinese food and western food, with many choices. room was very nice with plenty of room for two people, not a box like some places.

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Helpful?
Thank carlbecky
FrankSanders, General Manager at Shanghai Marriott Hotel City Centre, responded to this review

Dear Carlbecky, Thank you for selecting our hotel for your trip to Shanghai and we are very pleased to note that your stay was a successful one. We look forward to welcoming you back again soon. Kind regards, Frank Sanders General Manager Shanghai Marriott Hotel City Centre

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Shanghai Marriott Hotel City Centre located in People's Square, the heart of Shanghai. With easy access to metro line 1, 2 and 8 in just 5 minutes, you could explore Shanghai effortlessly, perhaps starting from the nearest attractions such as Nanjing Road Pedestrian Street to the Bund with the best night views. Pudong airport and Hongqiao airport are 48 kilometers and 17 kilometers away from our hotel respectively. Metro line 2 and our hotel airport transfer limousine service are both good choices for you. Our hotel offers 720 guest rooms with skyline view and suites with plush designer bedding, varying from business purposes to leisure activities. Executive lounge is accessible for guests staying in Executive room and above. There you could enjoy exclusive snacks and beverages, plus access to our business facilities. Other on-site amenities include a full fitness center with a 25-meter indoor lap-pool with spa. Our five innovative restaurants and bars are dedicated to serve you with high-quality cuisine, ranging from Shanghai Cantonese style in Manho, Hokkaido style in EZO to all day dining in Shanghai City Bistro. Treat your friends with a made-to-order afternoon tea in the Lounge or drop by our Java+ to get your morning coffee is also a good option. Come and experience our spirit to serve in Shanghai Marriott Hotel City Centre, we assure you an unforgettable journey in Shanghai. ... more   less 

Additional Information about Shanghai Marriott Hotel City Centre

Address: 555 Xi Zang (Middle) Road | Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: ₹ 9,477 - ₹ 16,937 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel City Centre 5*
Number of rooms: 720
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Shanghai
#11 Romantic Hotel in Shanghai
#11 Luxury Hotel in Shanghai
#11 Family Hotel in Shanghai
#15 Business Hotel in Shanghai
#80 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Shanghai Marriott Hotel City Centre staff and other travellers.
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Questions? Get answers from Shanghai Marriott Hotel City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have the choice get access to the executive lounge which has a wonderful view on the city”
  • view from the room
  • view from the room
 of 5 bubbles pbozzoli, 15 Feb 2017 | Read review
“Get metro from Pudong Airport straight to People's Square, only 7 yuan.”
 of 5 bubbles geoffreyw590, 13 Feb 2017 | Read review
“Definitely go for the executive room. The lounge should not be missed. Wonderful!”
 of 5 bubbles alanshanghai, 11 Feb 2017 | Read review
“Executive rooms are really good.”
 of 5 bubbles ParitG, 30 Jan 2017 | Read review
“Try to get a view of the Pudong district. The evening skyscraper light show is great!”
 of 5 bubbles BryceS94, 24 Jan 2017 | Read review
5 of 5