We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Langham Shanghai Xintiandi

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 9 more sites!
Professional photos
The Langham Shanghai Xintiandi
The Langham Shanghai Xintiandi
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

932 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 808: English reviews
Reviewed yesterday NEWvia mobile

Really friendly and helpful service. Beautiful rooms with very updated decor. The only FB outlet I visited was the martini bar, it was a slow night but nevertheless the service was really slow. I think there is definitely room for improvement.

 Report
Helpful?
Thank R & J S
Dean_Dimitriou, Manager at The Langham Shanghai Xintiandi, responded to this review

Dear R&JS, Greetings from The Langham, Shanghai. Thank you for sharing feedback on your recent stay with us. Delighted to hear you enjoyed many aspects of your stay; however disappointed to hear our service levels did not meet your expectations. The Langham Shanghai prides itself on exceeding our guests’ expectations through exceptional service and I sincerely apologies that we clearly...

ilkley
Reviewed 2 days ago NEW

The Langham as always manages to set itself apart from over hotels via its service level. This is due to the people it employs. This is epitomised by Ablina Galieva the Guest relations manager. She does not act like an employee, she just gives great personal service to everyone. Her professionalism is exceptional. She is a massive asset to the...

 Report
Helpful?
Thank simonbrayshaw
Reviewed 2 days ago NEW

The third time we've been its location is great for restaurants ,shoppping and the tube station which makes getting about so easy. We upgraded to allow us into the Club Lounge where the service was absolutely exceptional ! The food they served at breakfast and evening was great and the staff in there were fantastic and generally in the hotel...

 Report
Helpful?
Thank Birdy65
Reviewed 2 days ago NEW

When I lived and worked in China for many years, Langham's former property 88 Xintiandi was my home away from home in Shanghai. Now that 88XTD is being turned into (another) retail, the Langham has become my new Shanghai home. I am impressed with Langham as a manager, joining the best and the brightest of young Chinese and Western management...

 Report
Helpful?
Thank ccalberti
Dean_Dimitriou, Manager at The Langham Shanghai Xintiandi, responded to this review

Dear ccalberti, Warmest greetings from The Langham, Shanghai, Xintinadi. Thank you very much for taking the time out to give us your valuable feedback which has been shared with our hotel colleagues. Your feedback is very motivating and we intend to maintain this level of service in order to make your future stay just as enjoyable as the previous one....

Shanghai, China
Reviewed 1 week ago

Stay many times for business, always in high standard services. Good location at Xintiandi, close to subways station, K11, Huaihai Road (shopping). A good choice when travel to Shanghai. Cost effective.

 Report
Helpful?
Thank waikeesammyc
Dean_Dimitriou, Manager at The Langham Shanghai Xintiandi, responded to this review

Dear waikeesammyc, Thank you for sharing your recent stay experience with fellow tripadvisor members. We are honored to receive such a glowing review and are delighted that you had a most pleasant stay at The Langham and we very much look forward to welcoming you back again in the near future. Kind Regards, Dean Dimitriou Hotel Manager The Langham Shanghai,...

Sydney, Australia
Reviewed 2 weeks ago via mobile

The third time I've stayed here and this is simply a fantastic hotel - right across the road from the old town. Rooms are large (was even upgraded to the club lounge) - the lobby restaurant is just great to eat / have a glass of wine - and the decor very modern / upscale. Will definitely be back.

 Report
Helpful?
Thank wstokes1965
Dean_Dimitriou, Manager at The Langham Shanghai Xintiandi, responded to this review

Dear wstokes1965, Delighted that you had a memorable stay with us during your visit to Shanghai. I am pleased to here that you received the level of service that we strive to achieve as a five star establishment. We do pride ourselves on exceeding our guest’s expectations through exceptional customer service and I am sincerely pleased that we achieved this...

Reviewed 2 weeks ago

This is still a great hotel, and its location is perfect for my needs. I was here the first time 4-5 years ago, when it was not even completely open, they still had a temporary lobby. I remembered it as the best hotel I had ever been in, with great friendly staff and impeccable rooms. Well, the staff is still...

 Report
Helpful?
Thank Nicosne
Dean_Dimitriou, Manager at The Langham Shanghai Xintiandi, responded to this review

Dear Nicosne, Thank you for sharing a review of your recent stay with us. Delighted to hear that the service you encountered during your stay left a memorable impression on your time with us; however disappointed to hear of the maintenance issues you highlighted. We have addressed these issues in the room you stayed in and apologise for any inconvenience...

Reviewed 2 weeks ago

Langham is being so close to Xintiandi with all the bars and restaurants so its very convenient especially for me as my Shanghai office is located on Huai Hai Lu. I always stay here for my Shanghai trip and its value for money whilst the quality of service is pretty good as well.

 Report
Helpful?
Thank tony w
Dean_Dimitriou, Manager at The Langham Shanghai Xintiandi, responded to this review

Dear Tony, Thank you for sharing your recent stay experience with fellow tripadvisor members. We are honored to receive such a glowing review and are delighted that you had a most pleasant stay at The Langham and we very much look forward to welcoming you back again in the near future. Kind Regards, Dean Dimitriou Hotel Manager The Langham Shanghai,...

Reviewed 2 weeks ago via mobile

Beautiful location for those who love wine and dine at Xintiandi area. Service is pretty good. Hotel room is of very old fashion design. Terrible smell. The view overlooking Xintiandi is very good. For the money paid, it is not worth it. Shangri-La Jiangan is much better choice.

 Report
Helpful?
Thank Samuel W
Dean_Dimitriou, Manager at The Langham Shanghai Xintiandi, responded to this review

Dear Samuel W, Thank you for sharing your recent stay experience with fellow tripadvisor members. It is with great concern noting the shortcomings you experienced during your stay with us. You did not receive the level of service that we strive to achieve as a five star establishment and would ask that you accept my sincere apologies for any inconvenience...

Hong Kong, China
Reviewed 2 weeks ago

A great location in the heart of the city for shopping and business. Attentive service and friendly staff. A recent stay for a conference did not support the ''welcoming'' spirit mentioned by others. In short, the hotel cost did not match the service.

 Report
Helpful?
Thank Parker M
Dean_Dimitriou, Manager at The Langham Shanghai Xintiandi, responded to this review

Dear Parker M, Greetings from The Langham, Shanghai. Thank you for sharing feedback on your recent stay with us. Delighted to hear you enjoyed many aspects of your stay; however disappointed to hear our service levels did not meet your expectations. The Langham Shanghai prides itself on exceeding our guests’ expectations through exceptional service and I sincerely apologies that we...

1,092 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (466)
Viewed
Bathroom (50)
Viewed
Hotel & Grounds (78)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (103)
Viewed
View from Room (21)
Viewed
Dining (41)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (168)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (540)
Viewed
Amenities (28)
Viewed
Chairman Suite (103)
Viewed
Grand Deluxe Room (43)
Viewed
Grand Room (40)
Viewed
Grand Studio Room (59)
Viewed
Junior Suite (42)
Viewed
Parlour Suite (57)
Viewed
Presidential Suite (84)
Viewed
Dining (59)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (86)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (32)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (1)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shanghai hotels
Lujiazui
Mandarin Oriental Pudong, Shanghai
The Bund
Waldorf Astoria Shanghai on the Bund
People’s Square
JW Marriott Hotel Shanghai at Tomorrow Square
Show Prices
Show Prices
Show Prices
Jing'an
The PuLi Hotel and Spa
The PuLi Hotel and Spa
#7 of 4,573 in Shanghai
1,328 reviews
The Bund
Fairmont Peace Hotel
Fairmont Peace Hotel
#5 of 4,573 in Shanghai
1,715 reviews
Lujiazui
The Ritz-Carlton Shanghai, Pudong
Show Prices
Show Prices
Show Prices

Staying in Xintiandi

Neighbourhood Profile
Xintiandi
The refurbishment of a block of old shikumen into a carless entertainment center called Xintiandi, filled with restaurants, shops and bars, turned this area below South Huangpi Road into one of Shanghai’s most fashionable areas. Luxe condos house people who can afford the high-end brands that fill the malls and shops along Madang Road. The pleasant Taipinghu Park provides the area with green space and is also home to Shanghai Fashion Week twice a year. It’s not all glitter and glamour, though, as the rise of Danshui Road has given the Xintiandi area a shot of toned-down character. Small bars and cafes, mostly owned by locals, have people hanging out in a formerly quiet, unassuming part of the neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event. ... more   less 

Additional Information about The Langham Shanghai Xintiandi

Address: No.99 Madang Road, Huangpu District, Shanghai 200021, China
Region: China > Shanghai Region > Shanghai > Xintiandi
Price Range: ₹ 15,274 - ₹ 24,981 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham Shanghai Xintiandi 5*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline, Travelocity, Odigeo, Cheap Tickets, Ctrip TA, HotelTravel.com, Agoda and Jetsetter so you can book your The Langham Shanghai Xintiandi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Langham Xintiandi Shanghai Hotel Shanghai
Hotel Style:
#2 Business Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#6 Spa Hotel in Shanghai
#6 Luxury Hotel in Shanghai
#7 Family Hotel in Shanghai
#161 Best Value Hotel in Shanghai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Langham Shanghai Xintiandi staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from The Langham Shanghai Xintiandi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor the better”
 of 5 bubbles simonbrayshaw, 6 Dec 2016 | Read review
“Upper floors have a really great view”
 of 5 bubbles HaljoHal, 18 Nov 2016 | Read review
“Go for a club room and be sure to sign up for the loyalty programme”
  • Control panel
  • Wet area with a tub and a shower above
  • Advanced toilet
  • Bathroom
  • Comfy bed
 of 5 bubbles LennW, 30 Oct 2016 | Read review
“great 5 star in best area”
 of 5 bubbles A7891ZHstephens, 27 Oct 2016 | Read review
“Soundproof of connecting room is not good. Corner room is preferred.”
 of 5 bubbles , 6 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay