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The Waterhouse At South Bund

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114 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Toronto, Canada
Level Contributor
32 reviews
4 hotel reviews
Reviewed yesterday NEW

Very Modern hotel, centrally located and great views of the harbour. Food and delivery were excellent. Hotel was formerly an old warehouse. So, the structure is old, but the rooms are ultra modern. I would return. Easy to walk the Bund from your hotel.

Thank danniddery
Auckland Region, New Zealand
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 October 2016 via mobile

Stayed for a few nights for work. Hotel looks good online but is lacking a lot. Things like dirty windows (not just dust but mould on the outside) breakfast was very ordinary with cold food. The worst thing was the front desk staff, even getting someone to order a taxi was a mission.

Thank Munlm
Level Contributor
2 reviews
Reviewed 18 September 2016 via mobile

What a pity! The hotel was remodelled from a very old Shanghai building which gives it architecture a very unique design. The room is spacious and very modern though with form they gave up ease of use and convenience (for example, you have to climb up into the shower). The most terrible part is service. Breakfast was self served which... More 

Thank Alvin T
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 September 2016 via mobile

I'm so sad because this hotel used to be truly amazing, great service, vibrant ambiance and cool everything in general. Now it's just not the same and has gone downhill completely. Now the place is like a ghost town and the service is just terrible. I've stayed here around 4 times and this time was a huge disappointment for me... More 

Thank Samantha M
San Francisco, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 July 2016 via mobile

Used to be my favorite hotel in all of Asia. Nice blend of boutique size, restaurant and location, plus awesome rooftop bar with DJ. This Summer they decided to cut off rooftop bar at midnight. I understand the decision but it removes one of the key awesome parts to this hotel. I would go somewhere else

Thank Sean R
New York City, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2016

Unfortunately, we were only able to stay in Shanghai for the final night of our 10 day honeymoon, as the majority of it involved exploring Central China. Upon arrival, we prayed (to no avail) that the impending Typhoon would force China Eastern Airlines to cancel our flight, and allow us to spend more time at the Waterhouse. Allow me to... More 

Thank GourmetnotGourmand
Varberg, Sweden
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 May 2016 via mobile

A very humble entré but most things behind are top class. Large room, mine with a great view of the Bund. Very nice and service minded staff in the front desk. Quick laundry service. Great breakfast! I hopen for a better equipped gym but except from that - a very good hotel!

Thank Anders O
San Francisco, California
Level Contributor
123 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
Reviewed 16 May 2016

If you want sleek and chic during your stay in Shanghai, this boutique hotel fits the bill as it has history, too. It’s a converted warehouse, yes, but was also a headquarters for the Japanese army during World War II. There is little trace of its past in the design except for the bare concrete walls lining the expansive lobby.... More 

2 Thank Ed_Uyeshima
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 January 2016

This is a beautiful hotel! Pros: Lovely industrial decoration, strong character, amazing rooms and bathrooms, great staff. Cons: location is not very convenient, service is slow during breakfast hours.

1 Thank Leandro T
Liverpool, England, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 November 2015 via mobile

The Waterhouse at south bund is excellent. My partner and I stayed for 2 nights in early December as part of a 2 week trip around China. The rooms are excellently presented, each with individual quirks and remnants of the old warehouse. Concrete washrooms and timber board flooring add to the industrial feel along with a unique front of house... More 

Thank Alex F

154 photos of this hotel

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Hotel & Grounds (4)
Business Centre/Function Rooms (1)
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Pool/Beach Area (1)
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Staying in South Bund

Neighbourhood Profile
South Bund
This waterfront area below the most famous section of the Huangpu River has undergone multiple phases of development that started when the Waterhouse Hotel opened its doors. Though it’s been slower to catch on than people expected, every year something new and exciting opens up and gives people a reason to keep calling the South Bund the "Next Big Thing." There are a couple of landmark hotels and restaurants of excellent quality that serve as anchors, and multiple annual events such as beer festivals, art and fashion fairs and music shows take advantage of the wide spaces, waterfront location and the tiny man-made beach to host huge crowds of people. Wandering about the newness, one can stumble upon authentic Chinese life in the stone gates of people’s residences or the street markets.
Explore this neighbourhood


  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about The Waterhouse At South Bund

Address: No.1-3 Maojiayuan Road, Shanghai 200011, China
Region: China > Shanghai Region > Shanghai > South Bund
Price Range: ₹ 11,387 - ₹ 22,160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Waterhouse At South Bund 5*
Number of rooms: 19
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Also Known As:
The Waterhouse At South Bund Hotel Shanghai
Hotel Style:
#52 Romantic Hotel in Shanghai
#150 Luxury Hotel in Shanghai
#177 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Waterhouse At South Bund staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view.”
 of 5 bubbles danniddery, 3 Dec 2016 | Read review
“Ask for a room facing the Bund..it might be noisier, but the view is breathtaking.”
 of 5 bubbles GourmetnotGourmand, 21 Jul 2016 | Read review
“Chose a room facing the courtyard”
 of 5 bubbles tirol76, 26 May 2015 | Read review
“Room No. 32 offers a nice view over Pudong - even from the bathtub!”
 of 5 bubbles JuP2001, 6 Jan 2015 | Read review
“pick a room with a view of the river”
 of 5 bubbles Andreward, 14 Dec 2014 | Read review
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