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Waldorf Astoria Shanghai on the Bund

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Waldorf Astoria Shanghai on the Bund
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1,330 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
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Hong Kong
Reviewed 3 days ago NEWvia mobile

I stayed in the Waldorf for business in March. This used to be my favorite hotel in Shanghai (pls see my previous review). However, the standard of this hotel has gone down significantly this time around. It is sad to see this happening to Waldorf Shanghai which is a beautiful and elegant hotel. The room and the decor is still...

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Helpful?
Thank BacchusHK
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear BacchusHK, Thank you very much for your TripAdvisor Review. I am disappointed to learn that your recent stay was unsatisfactory, and would like to extend our most sincere apologies for any inconvenience caused. I have shared and addressed the issues with the concerned team members, for immediate action. Meanwhile, I truly hope we will be able to welcome you...

Dubai, United Arab Emirates
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I stayed in this hotel in March 5th to 9th 2017, We had a suite room but unfortunately the view was of old houses in the city and not of the Bund as they were demanding for high rate for a Bund view. Although the decor of the rooms were quite outdated and the size of the cupboards were unbelievably...

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Helpful?
Thank nmk63
About Hotel's Favourite Review
WaldorfAstoria2011, Director of Operations at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear nmk63 Thank you for your response. I am delighted to learn that you enjoyed your stay. Your compliment to Gina and Max is duly shared with the team and both of them as it does encourage and motivate us to continue to create memorable experience for our guests. Your comment on the room cupboard size and the business center...

Singapore, Singapore
Reviewed 1 week ago via mobile

Extremely clean hotel in a wonderful location (right on the Bund!). The team went out of their way to translate important dietary restrictions for me and were helpful in mapping out how I should plan my touristy stops and restaurant reservations. My room was the basic one yet beautiful with water views. I'd definitely recommend this place to an American...

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Helpful?
Thank ashleytknight5
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear ashleytknight5, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and your room, as well as our services.Our team members will be thrilled to hear of your kind comments, as they strive to make every...

Houston, United States
Reviewed 1 week ago

Outstanding Hotel With Great Personnel service truly and enjoyable stay 5***** 5***** 5***** 5***** 5***** The breakfast is Amazing my daughter doesn't eat anything and she love the breakfast at the hotel. A big plus the hotel is directly across from the Bund

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank cedricj782
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear cedricj782, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our breakfast offerings and our services. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an...

Monmouthshire, United Kingdom
Reviewed 1 week ago

This is what you expect from a 5 star hotel. The location was perfect for tourists. We could not fault the hotel in any way. It was a pleasure to stay there and if ever back in Shanghai we will of course stay there. Worth paying extra for a river view

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Helpful?
Thank 927dave146
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear 927dave146, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and the view from our room. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

I stayed here for 3 nights. It was always a very nice experience to stay at Waldorf Astoria. I checked in early and I got my room at 10am then on the last day i got a late checkout at 3pm. I stayed at Waldorf Astoria in Beijing about a year ago and that's was one of the reason I...

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Helpful?
Thank Suria_Nataadmadja
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Suria_Nataadmadja, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and Gym, as well as our Long Bar and services. Our team members will be thrilled to hear of your kind comments, as they strive...

United Kingdom
Reviewed 2 weeks ago

This is a stunning colonial design on the bund. Rooms are well appointed with excellent amenities. Breakfast is delightful: relaxed, high quality food made to order. Staff go out of their way to meet patrons needs: the concierge seems able to address any need you have. The rooms are cleaned to a high standard daily; fruit and macaroons left in...

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1Thank tea-and-truth
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Lorna W, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and your room, as well as our breakfast offerings and our services. Our team members will be thrilled to hear of your kind comments,...

Ragama, Sri Lanka
Reviewed 2 weeks ago

Very good food an Accomodation. Located on the bund easy access However limited choice of food and beverage available Excellent breakfast buffet . Also ideal for business meetings.Most importantly friendly staff with can do attitude

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Helpful?
Thank ShanthaKumara
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear ShanthaKumara, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and breakfast offerings, as well as our services. Our team members will be thrilled to hear of your kind comments, as they strive to make...

Bern, Switzerland
Reviewed 3 weeks ago

An amazing hotel. Paired the elegance and tradition with modern technology and comfort. Stayed for business a year ago and came back with the family (wife and 3 daughters 8/10/12) to show them China and to have the comfort and service of one of the best hotels I ever stayed (yes it comes at a price - but is worth...

Review collected in partnership with Waldorf Astoria
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Thank flphem
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear flphem, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our services. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We are...

A TripAdvisor Member
Level Contributor
17 reviews
6 hotel reviews
3 helpful votes
Reviewed 4 weeks ago via mobile

I have stayed in this hotel several times. It's located at the bund. The hotel is divided over a old and new building. The facade at the sight of the bund is old but the main entry is new so no historic view when you arrive from the airport. The inside is as you can expect from a Waldorf hotel....

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Thank A TripAdvisor Member
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Guest, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us again, especially our hotel décor and your room, as well as the Spa and our famous Long Bar. I am naturally concerned and disappointed that our Room Service...

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 

Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: ₹ 19,634 - ₹ 30,890 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Hotel Style:
#2 Romantic Hotel in Shanghai
#3 Luxury Hotel in Shanghai
#3 Spa Hotel in Shanghai
#3 Business Hotel in Shanghai
#5 Family Hotel in Shanghai
#170 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Shanghai on the Bund staff and other travellers.
3 questions
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Melbourne, Australia

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Questions? Get answers from Waldorf Astoria Shanghai on the Bund staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the Bund view have better views”
 of 5 bubbles nmk63, 14 Mar 2017 | Read review
“Good location for business and shopping”
 of 5 bubbles ShanthaKumara, 14 Mar 2017 | Read review
“we loved being in the old part with view”
 of 5 bubbles estellabella, 6 Feb 2017 | Read review
“I recomend river-view.”
 of 5 bubbles capcapcaptain, 7 Jan 2017 | Read review
“Only part of rooms have river view”
 of 5 bubbles FlyfishermanBeijing, 26 Dec 2016 | Read review
5 of 5