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Pullman Shanghai Jing An

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#53 of 4,670 Hotels in Shanghai
Certificate of Excellence
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Pullman Shanghai Jing An
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1,554 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
Kuala Lumpur
Reviewed 1 week ago

Good: Staff speaks English. Breakfast good, wide spread. WIFI ok but could not access FB. Good: Location is next (20m surface distance before going on subterranean walk) to Shanghai Railway Station MTR station. Opposite Pacific Department Store with Uniqlo, Muji and other Chinese fashion brands. Max five stations from major attractions like Nanjing Road, Yun Gardens, Xintiandi etc Convenient food...

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Helpful?
Thank laborday2009
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Dear laborday2009 Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An (Former Grand Mercure Shanghai Central). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback...

Singapore, Singapore
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lesteryewpengc
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Surabaya, Indonesia
Reviewed 2 weeks ago

Stayed here for business Of all my traveling time, this is an unique experience since the hotel just change its name from Grand Mercure to Pullman. So imagine looking for a "Grand Mercure" but all the identity of the hotel is saying "Pullman".. all the amenities changed from mercure standard to pullman in just one night... quite funny.... Location is...

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Helpful?
Thank Alexandre N
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Dear Alexandre N We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Hong Kong, China
Reviewed 2 weeks ago

My nest for shanghai business trips. convenient location 3 stations away from people square, comfortable rooms ... overall a good value. Won't consider for a family trip! No kids entertainments at all.

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Helpful?
Thank Ronyra
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Dear Ronyra, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Richmond, Canada
Reviewed 3 weeks ago

Pullman Shanghai Jing An is located a short distance from Shanghai Railway Station which is on the #1 (Red) Metro line. There are 4 exits from the metro which take you above ground & a short 5 min walk to the hotel. The hotel is clean, modernly furnished with tasteful art & two restaurants. The staff are polite, helpful &...

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Helpful?
Thank inger_ted
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Dear Inger_ted, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...

Reviewed 3 weeks ago via mobile

I just loved it and so many things were there which was noticeable and praise worthy.. This is really a big building and interior is looking classy, rooms have beautiful appearance..room service is awesome and fast. We have cool scene from every room's balcony..

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Helpful?
Thank ukre
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Dear UKRE: We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 3 weeks ago via mobile

My wife and I stayed here for 4 nights. We arrived in Shanghai at 6:30am and got to the hotel by 9:30am and were pleasantly surprised that they were happy for us to check into our room. We were expecting to have to wait until 2pm. The staff are nice and most speak English also. Location wise the hotel is...

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Helpful?
Thank Balu R
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Dear Balu.R, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

What I really like about is the room, bed, bathroom and location. Water pressure from the rain shower was strong too. Since it's in winter, the room temperature is rather warmer than outside. To get here by Metro, take exit 5 from Shanghai Railway Station. Wifi connection is fast and stable. No password is required. You can even surf Facebook...

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2Thank Tony L
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Dear Tony L, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Surabaya, Indonesia
Reviewed 4 weeks ago

The hotel's name when I stayed was named Grand Mercure Shanghai Central and on the second day, it turn to be Pullman. The location is ok, near to MRT Shanghai Railway Station. Nearby, there are many small minimarket and small restaurant. In front, there is a shopping mall, but not good one. Room is big, extra bed can go in....

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Helpful?
2Thank JoHandaya
thibaud g, 总经理 at Pullman Shanghai Jing An, responded to this review

Dea rJoHandaya. We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

nyc
Reviewed 4 weeks ago via mobile

I don't really have an issue with this property, I'd be here again for access to Shanghai station is coming in from another Chinese city (or if I wanted to be near the metro). I arrived very early in the morning and had very obviously heavy luggage. The bellhop didn't help me. Corner room isn't a corner room at all,...

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Helpful?
Thank ladyfitch
thibaud g, General Manager at Pullman Shanghai Jing An, responded to this review

dear ladyfitch thank you very much for taking the time to let us know more about your recent stay with us, please allow me to sincerely apologies for the poor level of services you have experienced while staying with us at Pullman, we strive daily to improve the quality of our services and products and therefore your feedbacks are very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The GRAND MERCURE SHANGHAI CENTRAL is a brand new designer hotel ideally situated in a convenient city center location: guests can enjoy quick access to People's Square, Nanjing Road &the Bund. The hotel is only 12minutesaway fromboth Yu Garden or Xintiandi by taxi; 25 minutesaway from Shanghai Hongqiao Airport and 40 minutesaway from the Shanghai Pudong International Airport. With guest comfort and well-being as its priority, each of its well-appointed rooms & suites is a haven of comfort featuring full length glass windows;37-42 inch LCD TV screen with full laptop connectivity; internet and WIFI access; the finest in bathroom accessories with rainforest shower as well as luxury Pacific Coast bedding with 400 thread-count linen.At the GRAND MERCURE SHANGHAI CENTRAL Dining at both the Chinese and all day dining restaurants will be a delightful culinary experience, while relaxing at the chic lifestyle lounge-bar could well be a 24-hour indulgence.For leisure and entertainment, a range of facilities located on Level 6 includes a gymnasium and chess room.Keeping fit with the gymnasium's latest equipment will be a joy, as guests take in the panoramic view of the city and the natural light by day, and city lights by night.The Spa beckons with 11therapy rooms. Well known for its special spa treatment menus,pamper yourself and rejuvenate your mind and body with oils, aromatherapy or other beauty treatments.For events, meetings, conferences and weddings, a full complement of versatile meeting and banquet facilities include an elegant Ballroom that can cater up to 350 guests, four meeting rooms. A professional team of experts are on hand to tailor every occasion to the guest's requirements. ... more   less 

Additional Information about Pullman Shanghai Jing An

Address: No.330 Meiyuan Road, Jing an District, Shanghai 200070, China (Formerly Grand Mercure Shanghai Central)
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: ₹ 4,441 - ₹ 7,577 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Shanghai Jing An 5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Grand Mercure Shanghai Zhongya Hotel Shanghai
Hotel Style:
#15 Best Value Hotel in Shanghai
#45 Romantic Hotel in Shanghai
#53 Luxury Hotel in Shanghai
#73 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Shanghai Jing An staff and other travellers.
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Questions? Get answers from Pullman Shanghai Jing An staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view & non-smoking”
 of 5 bubbles inger_ted, 26 Dec 2016 | Read review
“Floor 23 is very quiet”
 of 5 bubbles robdoct, 27 Nov 2016 | Read review
“Room seat facing the major street is great”
 of 5 bubbles Ebethfull, 24 Oct 2016 | Read review
“Lots of local eateries but Chinese based so expect to "experiment"”
 of 5 bubbles BELLTRIP2010, 23 Oct 2016 | Read review
“All floors seemed quiet.”
 of 5 bubbles thehamlyns49, 6 Oct 2016 | Read review
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