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Renaissance Shanghai Putuo Hotel

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Traveller (472)
Room & Suite (156)
Dining (68)
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Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“subway station”(29 reviews)
“langao road”(7 reviews)
“sliding walls”(4 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Renaissance Shanghai Putuo Hotel
Special Offer: Member Rates
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Offers from Renaissance Shanghai Putuo Hotel
Special Offer: Member Rates
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (677)
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Traveller rating
192
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18
5
7
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192
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18
5
7
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All reviewssubway stationlangao roadsliding wallsmodern star hotelexcellent hotelthe club loungeon demandduring rush hourhotel offershopping mallsmall malldinner buffetlounge staffloved this hotelstayed at this hotel for nightsgold memberchinese restaurant
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11 - 15 of 301 reviews
Reviewed 21 February 2018

I visited this hotel three times in total. The first visit, which was half a year ago, was not impressive but generally good. The second one was completely disappointing, and the last one was complex, both occurred in February 2018. This review will focus on...More

Thank Reginald-Vander
Response from wenpan125, 公关经理 at Renaissance Shanghai Putuo HotelResponded 14 March 2018

Dear , Thank you for giving us a full score and for taking the time to share you feedback with us. The team and me are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all...More

Reviewed 19 February 2018

I had a fantastic room with a bath; very nice. The staff were friendly and helpful. The evening buffet dinner and the buffet breakfast are just ok through. I think they could raise the standard of their food.More

Thank Stephen M
Response from wenpan125, 公关经理 at Renaissance Shanghai Putuo HotelResponded 2 March 2018

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance...More

Reviewed 2 February 2018

Friendly staff, clean and tidy room and good facilities. The breakfast is acceptable however the dinner buffet when I went there towards closing was not the best. Paid top price but couldn't really eat any of the food as it was all dried up and...More

2  Thank jbxr6turbo
Response from wenpan125, 公关经理 at Renaissance Shanghai Putuo HotelResponded 2 March 2018

Dear guest, Thank you for choosing Renaissance Shanghai Putuo Hotel for your recent stay in Shanghai! Thank you for taking the time to share your feedback. While I wish you had a better experience. We work hard to deliver an exceptional guest experience, and it's...More

Reviewed 28 January 2018 via mobile

Lots of noise by people running and shouting in hallways. Lounge where you should be able to relax is noisy with people watching movies or games on phone or iPads without headset. Breakfast bread is dry and like one week old. Not good options for...More

Thank Sven K
Response from wenpan125, Guest Relations Manager at Renaissance Shanghai Putuo HotelResponded 30 January 2018

Dear Sven K, Thank you for taking the time to complete the review in regards to your recent stay at the Renaissance Shanghai Putuo Hotel. Please accept our sincere apologies for the unpleasant experience, please be assured your comments have been shared with our operation...More

Reviewed 21 January 2018 via mobile

I stay often in this hotel (6 times a year). The costs are reasonable and compared to other Renaissance hotels in Shanghai lower. The hotel is in the north of Shanghai in are where logistic hub of Shanghai are. But hotel has direct underground connection...More

Thank Franz186
Response from wenpan125, 公关经理 at Renaissance Shanghai Putuo HotelResponded 2 March 2018

Dear guest, Thank you for choosing Renaissance Shanghai Putuo Hotel for your recent stay in Shanghai! We're glad to receive your comments and noticed that you had enjoyed an comfortable stay with us. Your comments really encourage us to keep moving forward to serve each...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 102 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Shanghai
#18 Romantic Hotel in Shanghai
#21 Luxury Hotel in Shanghai
#52 Business Hotel in Shanghai
#226 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 102 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Shanghai
#18 Romantic Hotel in Shanghai
#21 Luxury Hotel in Shanghai
#52 Business Hotel in Shanghai
#226 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (472)
Room & Suite (156)
Dining (68)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Ellie11151979
26 April 2018|
AnswerShow all 2 answers
Response from sayvonna | Reviewed this property |
Not at my floor.. please check with hotel.
0
Votes
Jasonfsu92
20 October 2016|
AnswerShow all 2 answers
Response from helen_dewilde | Reviewed this property |
We did have two beds in our room, but we did not have a DVD player.
0
Votes
Jasonfsu92
20 October 2016|
Answer
Response from Khaled S | Reviewed this property |
yes they have 2 bed but no DVD players and the spa gives you a locker containing slippers and a towel.
1
Vote
Room Tips
"corner room"
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"You want to be above level 10"
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"Choose a higher floor to have a quiet room"
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"Nice Staff"
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