We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all Speciality Lodging in Shanghai

Oakwood Residence Shanghai

53 reviews
Save
Traveller (27)
Room & Suite (14)
Dining (2)
Overview
  • Excellent37%
  • Very good44%
  • Average9%
  • Poor7%
  • Terrible3%
Travellers talk about
“living room”(4 reviews)
“lounge area”(2 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (53)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
37 results
Traveller rating
12
15
5
4
1
Traveller type
Time of year
LanguageEnglish
More languages
12
15
5
4
1
Show reviews that mention
All reviewsliving roomthe general managerlounge areahousekeeping staffconvenient locationmetrogymreceptionist
FilterEnglish
Updating list...
1 - 5 of 37 reviews
Reviewed 2 days ago via mobile

Really nice hotel and well located in Shanghai. The quality of services is very good and fully customers oriented. I had some issues mainly due to language.. but the most important, the hotel management react immediately and solve the matter without any delay! According to...More

Thank Christophe D
Response from FreddySimORS, General Manager at Oakwood Residence ShanghaiResponded yesterday

Dear Christophe, Greetings from our team at Oakwood Residence Shanghai!!! Thank you for taking your time to share your valuable feedback with us and our guests and we are glad that you are enjoying your stay with us. Your kind understanding and encouragement to our...More

Reviewed 18 October 2017

Oakwood Residence Shanghai, has an exceptional service and friendly staff. I recently stayed there for three nights with my wife for leisure. The staff was gracious and friendly. The one bedroom Suite was luxurious and superb and had all the amenities I need - comfy...More

Thank Elyes_Ben_B
Response from Freddy S, General Manager at Oakwood Residence ShanghaiResponded 24 October 2017

Dear Valued Guest, Greetings from our team at Oakwood Residence Shanghai!!! Thank you for taking your time to share your valuable feedback with us and our guests and we are glad that youand your wife have enjoyed your recent stay with us. As a serviced...More

Reviewed 3 September 2017 via mobile

I stayed on business as it was close to the office. The room was huge with a lounge area, kitchen and utility. It was 20 minutes from downtown, but near a metro and a mall. There was a good gym, but breakfast was very average....More

Thank Wg284
Response from Freddy S, General Manager at Oakwood Residence ShanghaiResponded 19 September 2017

Dear Valued Guest, Thank you for taking your time to share your valuable feedback with us and our guests and we are glad that you have enjoyed your stay. As a serviced residence we are always the preferred choice of accommodation for business associates, family...More

Reviewed 1 August 2017 via mobile

I recently spent at least 3.5 months at Oakwood Residence in Shanghai. This was just a temporary arrangement before moving to my permanent housing. In between of my relocation, we left 2 pieces of my suitcases with the hotel as I trusted that the hotel...More

817  Thank Sumerian
Response from Freddy S, General Manager at Oakwood Residence ShanghaiResponded 7 August 2017

Dear Sumerian, Greetings from Oakwood Residence Shanghai and thank you for taking the time to share your recent experience with us. Since your original posting our team has been in direct contact with you to address the issues and concerns. We continue to offer assistance...More

Reviewed 30 June 2017 via mobile

This serviced apartment is very dated and in need of an update. The rooms smell musty and also smells like cigarettes. The AC vents are dirty and also the washroom is very moldy and small. Leaves to be desired. For this price, stay somewhere else.More

118  Thank xiaolinmg
Response from Freddy S, General Manager at Oakwood Residence ShanghaiResponded 3 July 2017

Dear Valued Guest, Greetings from our team at Oakwood Residence Shanghai and wishing you and your family a very healthy and successful 2017. Thank you very much for taking your time to share your valuable feedback with our team following your recent stay with us....More

View more reviews
PreviousNext
1234568
About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Meeting Rooms
Room Service
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 99 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 99 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (27)
Room & Suite (14)
Dining (2)
Hotel & Grounds (19)
Questions & Answers
Get quick answers from Oakwood Residence Shanghai staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Higher floors have better views."
Read review
"High floor."
Read review
"I tend to choose a room as high as possible... which means as far away as possible from the noisy traffic (oh..."
Read review
"Besides studio, bigger groups can have two or three bedroom apartment that can reduce the cost of..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite