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JW Marriott Hotel Shanghai Changfeng Park

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#22 of 4,566 Hotels in Shanghai
Certificate of Excellence
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JW Marriott Hotel Shanghai Changfeng Park
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524 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Port Orchard, Washington
2 reviews
Reviewed 4 days ago NEW

I have been staying at this hotel past 10 years. I like the location as easy access to the airports, train station and the shopping districts. Service and food is good. Rooms are large, but, some rooms need upgrade.

Helpful?
Thank John G
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear John G, I would like to say Thank you first for staying with us and taking your time sharing us our experience. But only a thank you cannot express my gratitude for you for being a loyal customer since our opening. In the meantime, I would like to know on what facilities that we can improve to make your... More 

Carbondale, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

It was only an one night stay for the weekend. Ms Betty Zhang at the front desk was really nice and helpful. The room was spacious and clean with nice park view. The executive lounge provided drinks, fruits, and some foods almost the whole day for breakfast, tea time, and happy hours. We were given the choice of eating breakfast... More 

Review collected in partnership with this hotel

Helpful?
Thank 376billl
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear 376billl, Thank you for staying at JW Marriott Hotel Shanghai Changfeng Park and sharing us such a nice comment. I can see that you really enjoyed everything during your stay. You compliment on Betty will be passed to her and I am sure she will be thrilled to hear it, also this will help to motivate other JW Ambassadors... More 

Hong Kong, China
1 review
Reviewed 1 week ago

A very busy hotel but still provide excellent service. Breakfast is good at both Executive Lounge and Cafe. The Japanese Restaurant is also very nice. Room is big and nicely equipped. Friendly and professional staff. Will definitely revisit.

Helpful?
Thank mabelcheungyiu
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear mabelcheungyiu, Please allow me to say thank you for staying at JW Marriott Hotel Shanghai Changfeng Park and sharing us your comment. Our hotel is ideally located at the Changfeng Ecology Commercial District in west Shanghai, facing the picturesque Changfeng Park and Suzhou Creek. With only 15 minutes to Hongqiao Airport and Transportation Hub. Which makes us the best... More 

Shanghai Region, China
2 reviews
Reviewed 1 week ago

over all of the Hotel are the excellent perfect which I never have such experience in Shanghai. 1) Enter the hotel you will see the welcome smiling face. 2) Front desk high efficiency check in. 3) Executive lounge staff so wonderful and warm service feel home like. 4) Coffee shop I had buffet dinner. The food, a lot of choice... More 

Helpful?
Thank Philip P
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Philip P, It is our honor to have you with us and thank you for sharing us your experience. We can see how much you enjoy your stay with us and of course our well equipped facilities and services we provide. We do hope you come back again and continue your enjoyable stay with us again. Juergen Sterkau General... More 

Shanghai, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

It is my second time stay in this beautiful hotel. When you go into the lobby, one thing you will notice is Wi-Fi in the public area. It gives the guests a lot of convenient to do their business. ATM located in the lobby also very helpful to many. The second floor Chinese Restaurant is wonderful. You will taste the... More 

Helpful?
Thank Heng S
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Heng S, Thank you for staying at JW Marriott Hotel Shanghai Changfeng Park again. As one of the many Marriott hotels in Shanghai, High-speed internet and some other attractive benefits are offered to our Marriott Reward Members, to ensure their stay pleasant ones. And yes, Pearl Chinese Restaurant is also one of my favorite, especially the Dim Sum during... More 

Neuss
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Stayed now for the third time in this excellent hotel. Great service and very friendly staff. Fantastic, big rooms that are very comfortable and the breakfast is just amazing. And at a price of about $110 per night (company rate) it really is excellent value for your money.

Helpful?
Thank Gregor S
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Gregor S, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park repeatly. Knowing how a royal customers enjoyed both the well equipped guest rooms and high standard services we provide is always the best we could expect. Again, we thank you for your stay and sharing your experience, and we look forward your coming back again. Juergen Sterkau... More 

Nuremberg, Germany
1 review
Reviewed 2 weeks ago

Stayed at the Hotel from Sep 24 – Sep 28. Rooms/Hotel/Service very good. However got invoiced a higher rate than confirmed before. Cashier could not help me and I was in hurry. Thereafter I sent 4 mails (last on Nov 14) in a really friendly tone and asked for comment. No answer received. Finally I impended with a bad score/evaluation.... More 

Helpful?
Thank wschuste
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear wschuste, Thank you for sharing us your comment. We are very sorry what you have encountered during your stay, is it possible you share with me more information for me to do the follow-ups to solve it as soon as possilble? Meanwhile we will enhance the training of our staff to ensure the high standard services as JW Marriott... More 

Charlotte, North Carolina, United States
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

We thoroughly enjoyed our room. The decor is warm and modern but classy. The doorman are a joy to interact with. Always so willing to help explain to your cab driver where you want to go. Everyday we took a cab we enjoyed our experience with them, especially Tom. He's the tallest Chinese man we've ever met and a really... More 

Helpful?
Thank AlexandraPanda
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear AlexandraPanda, Thank you for staying at JW Marriott Hotel Shanghai Changfeng Park and sharing us such a detailed review. We are happy to see our doorman and servers are providing the warm and friendly services and made your stay a happy end joyful one, also knowing some of them could not provide the services you expected is sad for... More 

Bengaluru, India
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago via mobile

The room was really nice and spacious . The welcome to the hotel was really great The spa was also great and the room had a great view of the city The hotel is also very close to our Shanghai office as well However the behavior of the staff at the concierge and breakfast was not that great Was a... More 

Helpful?
Thank Shovan S
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear distinguished guest, I would like to say thank you for taking your time sharing us the comment regarding your stay at JW Marriott Hotel Shanghai Changfeng Park. I am extremely sorry to know that the services didn't meet your expectation, as a JW Marriott Hotel, we should have done our best to serve the customers. We will conduct proper... More 

Berlin, Germany
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago

I was staying at the JW Changfeng Park back in early August for 1 week on a business trip, and I returned last week once again for another week, because the service from front desk and concierge is good, I have no problem with getting what I need because their English is good. The buffet also never dissapoints, breakfast is... More 

Helpful?
Thank mrthomas156
JuergenSterkau, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear distinguished guest, Thank you for staying with us again after couple weeks and I am so glad to hear that you enjoyed both of your stay here. I noticed your comment on the live band, unfortunetely we had to stop the band for a while due to some certain reason, but the new band will start really soon and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The JW Marriott Hotel Shanghai Changfeng Park is located at the Changfeng Ecology Commercial District in west Shanghai, facing the picturesque Changfeng Park and Suzhou River. It is well positioned, neighboring the Shanghai Convention & Exhibition Center of International Sourcing and the internationally renowned National Exhibition and Convention Center (NECC). The hotel is also adjacent to Changfeng Parkside Plaza, one of the largest shopping malls in west Shanghai. The hotel is easily accessible, located just a 15-minute drive from the Hongqiao Integrated Transportation Hub, which houses the Hongqiao International Airport, Hongqiao Railway Station and Bus Station. The property's 501 spacious guestrooms boast scenic views of either the Changfeng Park or Suzhou Creek. Each guestroom features a full array of modern amenities such as a full-size executive writing desk, flat-screen TV, JW Marriott's plush signature bedding and signature bath amenity line from partner Aromatherapy Associates. The JW Marriott Hotel Shanghai Changfeng Park has six world-class restaurants including the newly renovated Park Cafe, Sakitori and The Lobby Lounge, providing versatile and unique culinary experiences. Park Cafe is an enticing all-day dining restaurant that features healthy and delicious international cuisine. Japanese restaurant Sakitori offers authentic fare prepared by Japanese native chefs while The Lobby Lounge brings classic high tea experience and a treat of stylish delicacies. Upscale Chinese restaurant Pearl offers authentic Cantonese and local Shanghai cuisine while DOME Steak and Wine brings quality steaks that will rival the best in town. Finally Panorama Bar, located at the top floor, offers a wide selection of wines, whisky and cigars. The hotel offers more than 1,500 square meters of multi-function event space featuring the state-of-the-art technologies and facilities. Venues include a 770-square meter Grand Ballroom and 13 individual function rooms equipped with wireless high-speed internet access and an LED wall. In addition, the hotel boasts a versatile area that can be turned into an assembly point for MICE guests, group check-in desk, or even a venue for coffee breaks and cocktail receptions, providing great flexibility for guests. The hotel's "Quan" Spa offers Asian, Mediterranean and western spa treatments. Other facilities include an indoor swimming pool, as well as a health club with a comprehensive fitness center, sauna, Jacuzzi and steam bath facilities. ... more   less 

Additional Information about JW Marriott Hotel Shanghai Changfeng Park

Address: No.158 Daduhe Road,Putuo District, Shanghai 200062, China (Formerly Shanghai Marriott Hotel Changfeng Park)
Region: China > Shanghai Region > Shanghai > Changfeng Park
Price Range: ₹ 9,802 - ₹ 17,547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shanghai Changfeng Park 5*
Number of rooms: 501
Reservation Options:
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Hotel Style:
#15 Spa Hotel in Shanghai
#20 Business Hotel in Shanghai
#22 Luxury Hotel in Shanghai
#37 Family Hotel in Shanghai
#96 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shanghai Changfeng Park staff and other travellers.
3 questions
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Questions? Get answers from JW Marriott Hotel Shanghai Changfeng Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request Park View rooms. It is stunning day and night time view.”
 of 5 bubbles D11FDjohng, 29 Nov 2016 | Read review
“Ask for Changfeng Park view room”
 of 5 bubbles mabelcheungyiu, 24 Nov 2016 | Read review
“Corner suites are large and sunny”
 of 5 bubbles 105philipp, 22 Nov 2016 | Read review
“ask for Corner room”
 of 5 bubbles wschuste, 16 Nov 2016 | Read review
“Definitely ask for a park view!”
 of 5 bubbles AlexandraPanda, 15 Nov 2016 | Read review
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