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The Ritz-Carlton Shanghai, Pudong

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1,228 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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Showing 822: English reviews
Sydney, Australia
Reviewed 11 January 2016

I stayed in this hotel for 2 nights over my 4 night trip to Shanghai. (also stayed at the Waldorf) and it was 2 different experiences! This one was a little more busy as it is in the business district and downstairs is a shopping centre. The view is amazing from this hotel and we thought it was a great...

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Helpful?
Thank bbearr
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear bbearr, Thank you for sharing your great review about your stay with us! We certainly hope this will not be your last visit and we hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Reviewed 10 January 2016 via mobile

Where do I start? The Ritz Carlton Shanghai Pudong you have exceeded all my expectations that I have ever had in a hotel stay. My family and I travel a lot yearly we spend almost a month away in many different Ritz Carlton/ St Regis/ Four seasons locations all across the world. My wife and son whom which is 2...

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Thank Fatama M
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear FatamaM, What a heart-warming review! Thank you for sharing these beautiful memories that our Ladies & Gentlemen helped to create. We hope to welcome you again to your "home away from home" in Shanghai. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Reviewed 7 January 2016

We stayed at the Ritz-Carlton Shanghai Pudong on our way back from a NYE count down in Hong Kong. We could not have picked a better hotel. After a brief check in where we were upgraded, we were greeted by our Guest Recognition Officer, Kyle Chan. Kyle escorted us to our suite and mentioned that he has been waiting for...

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Helpful?
Thank Darrin O
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear DarrinO, It truly warms my heart to read about the exceptional Ritz- Carlton service provided by Kyle, Violet, Alexis and George during your recent stay. Thank you so much for sharing this review and we hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Beijing, China
Reviewed 6 January 2016

It was really great that I have stayed in this hotel twice last year. Before you arrived, the officer would send mail to help you with anything you could possibly have during your travel. Just like your family to take really good care of you. While I was there during Christmas for a business travel by myself, they sent me...

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Helpful?
Thank jwp2016
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear jwp2016, We are most honored to be considered as part of your family and that we had the opportunity to share the holiday season with you. it is our absolute pleasure to be your "home away from home" in Shanghai. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Orange County, California
Reviewed 5 January 2016

I travel frequently for business in the US and Asia, and have stayed at all of the best brands. Thanks to Alexis, Rain and others, the hospitality, friendliness and attention to detail I experienced at the Ritz-Carlton Shanghai Pudong has been the best I have experienced. Coupled with the business lounge and gym/spa, I didn't want to leave. Richard J.

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Thank Richard J
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Richard J, Thank you for taking the time to share your wonderful review and for recognizing Alexis and Rain for their exceptional service. We are so pleased you have had a memorable stay and we hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

London, United Kingdom
Reviewed 30 December 2015

My family and I are staying in this hotel for 7 days with the bund view room for Christmas and NYE and to be honest, the staff are very friendly and their hospitality makes us feel like we are the kings and the queens !! since we stay here for quite a while, we manage to know the names of...

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Helpful?
Thank warmbeer89
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear warmbeer89, What a wonderful review! Thank you very much for taking the time to recognize our Ladies & Gentlemen, as they have made us so proud for delivering service excellence that is synonymous with The Ritz-Carlton brand. We look forward to the opportunity to share many more holidays and Shanghai getaways together with you and your family. Warm Regards,...

San Francisco, California
Reviewed 28 December 2015

I stayed at the Ritz for five nights. I brought my 3 year old boy with me to the work trip. My room was a suite and it was stunning. From the size to the view, I couldn't ask for a better place to stay during the week. The hotel staff was amazing to both myself and my family. They...

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Helpful?
Thank bingbingboom
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Bingbingboom, Thank you for sharing your wonderful family experience at our hotel! We truly value our smallest guests and for your next adventure, we invite you to exereince our Ritz Kids Safari. More information is available by calling (86 21) 2020 1111 or email rc.shasz.reservation@ritzcarlton.com Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Hong Kong, China
Reviewed 27 December 2015 via mobile

Stayed here from 19-21 Dec, after 2 nights at nearby Park Hyatt. This is a very crowded hotel, but the service is quite good compared to the others in SH, the Chinese restaurant must be tried with nice decoration & food. You could find here a warmer hospitality, good bund view & nice decorated rooms but the environment is not...

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1Thank James P
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear James P, Thank you for taking the time to share your feedback regarding your recent stay. We certainly understand how the holiday season can create quite a buzz within our hotel and we hope to have an opportunity to connect with you prior to your next visit in order to ensure that you are able to fully-enjoy our hotel...

Reviewed 25 December 2015

Me and my wife went to the hotel to celebrate our marriage. It was such a big surprise that the client services department had prepared a well-decorated room for us. There were roses on the corridor inside the room and they had prepared fruits and macaroons for us! It was enjoyable and price worthy experience. If there would be any...

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Helpful?
Thank Ansonchu
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Ansonchu, We are most honored to have been able to celebrate your wedding celebration together with you and your wife. We are proud of our Guest Recognition team for going above and beyond to create a truly memorable experience. Congratulations again for your special day. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Reviewed 23 December 2015 via mobile

Am impressed right from airport limo pickup to in room check in! Great view of the bund on high floors and food was delectable. Can't find any fault with this hotel. The nearby mall also provided much needed shopping and necessities (there is a supermarket located at basement). If I really had to nit pick, the hallway in the room...

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Helpful?
Thank 530chrisz
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 530chrisz, Thank you for a wonderful review and we certainly hope to be able to welcome you for your future visit to Shanghai! Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 18,343 - ₹ 30,625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#171 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
“Great view from the rooms facing the river - I don't know about others.”
 of 5 bubbles gan0000, 9 Dec 2016 | Read review
“Choose a room facing the Shanghai Tower, they are cheaper than the ones facing The Bund or the Pearl Tower, the view is spectaculair.”
 of 5 bubbles SonNY2002, 5 Dec 2016 | Read review
“King room with TV Tower and River views”
 of 5 bubbles EdB222, 3 Dec 2016 | Read review
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