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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,291 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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Showing 863: English reviews
Reviewed 25 April 2016 via mobile

We are a family of 6 and recently had a wonderful stay at the RCSP.  We arrived and were immediately greeted by Arthur, who was part of the Guest Recognition team.  Arthur was very friendly and enthusiastic to help anyway he could.  We would also like to thank Emma, the Front Desk Duty Manager, who did a wonderful job of...

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Helpful?
Thank Tim F
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, We are most proud of our Ladies & Gentlemen for delivering legendary Ritz-Carlton service. We thank you for choosing to host your event with us and we appreciate that you have taken the time to recognize Emma, Arthur.We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

San Jose, California
Reviewed 23 April 2016

First time in Shanghai and this hotel made the experience memorable. Excellent customer service at every level of the property. Food and beverage is very good. Rooms are modern and well equipped for the business traveler. Located close to the Bund, with great views of such. Looking forward to returning.

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Helpful?
Thank Nick H
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your wonderful review and we are most pleased to read that you were able to fully-enjoy the amazing views and convenience of staying as a guest in our hotel. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

New York City, New York
Reviewed 22 April 2016 via mobile

Had a great stay at the ritz in Shanghai. The customer service was incredible and each day I got a small personalized gift in my room with a beautiful handmade card. The rooms were great and had amazing views and the bath tubs were awesome. Rooftop bar was fantastic. Thanks a million to Klaris in guest services for making me...

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Helpful?
Thank Erin Z
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your wonderful review! It is heart-warming to read of the many efforts Klaris made to ensure your stay would be full of lasting memories. We hope to have an opportunity to welcome back for your future visit to Shanghai. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Taipei, Taiwan
Reviewed 22 April 2016

Been to several Ritz Carlton hotel in different countries. The one in Shanghai IFC is definitely a must go. Excellent view towards the bund from the room. Me and my Japanese friend also enjoyed the cocktail at the Flair and the breakfast on the reception floor. Overall, a wonderful experience in staying at Pu-dong. Special thanks to Will Dou, who...

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Helpful?
Thank jackch0u
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again. Warm Regards, Rainer J. Burkle Regional Vice President and General...

Reviewed 21 April 2016

Service, service, service the best word to describe this property. From the minute you pull up to the front door through check-in and check out the staff at this hotel are wonderful. I was there for two separate nights in the same week and both times received a fabulous room, with bathrooms that are amazing. Future trips to Shanghai will...

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Helpful?
Thank Rick M
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and...

Odessa, Ukraine
Reviewed 19 April 2016

Usually I write reviews only about restaurants, but this time I decide to write about the hotel because our staying was more comfortable, it was really amazing. The hotel itself is absolutely well-designed, stylish and comfortable. For us the main criteria is "as quiet as possible", because our couple is light sleeper, so we need absolutely quiet room and we...

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Helpful?
Thank Marina C
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, We are most proud of our Ladies & Gentlemen for delivering legendary Ritz-Carlton service. We thank you for choosing to host your event with us and we appreciate that you have taken the time to recognize Will Dou to ensure your stay would be full of lasting memories. We hope to welcome you again soon. Warm Regards, Rainer...

Reviewed 18 April 2016 via mobile

Great room 4116 is a corner suite with great views. Very spacious with closet, living room with tv🛋bedroom with tv 🛌and radio Bose, bathroom with littler tv in a mirror and a great shower🛁🚿. The room is very clean doesn't smell smoke neither. I'm very pick. If you like to shop like I do, this is definitely the place to...

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Helpful?
Thank Cleia E
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your wonderful review. We are most pleased to read that every aspect of your stay lived up the high standards and expectations of a Ritz-Carlton hotel. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Alamo, California
Reviewed 18 April 2016

Wow, the service, the amenities, the view and again the service was outstanding. In particular Melvin the General Manager was personally attentive. Beginning with immediately upgrading our room along with a personal tour of the hotel to walking us to the elevator as we said goodbye. Amy Yu in guest relations made us feel like we were on our honeymoon....

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1Thank MrandMrsPenn
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and...

Reviewed 15 April 2016 via mobile

The hotel's rooftop bar Flair is worth to go. It has a cozy environment and a magnificent view of the Bund. It serves not only drinks but also fine sushi. I went there with a Japanese friend and he enjoyed the sushi there very much. Music is played by live DJ there and she is cool. The decor there is...

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Helpful?
Thank choia954
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again. Warm Regards, Rainer J. Burkle Regional Vice President and General...

Norwalk, Connecticut
Reviewed 13 April 2016

The Ritz-Carlton does not disappoint. Their level of service and attention to detail is everything one comes to expect when staying at a Ritz-Carlton. From airport pickup - to check in to check-out, the experience is first-rate. The guest relations staff will take care of all your needs and make you feel at home in Shanghai

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Helpful?
Thank jean k
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your wonderful review and we are most pleased to read that you were able to fully-enjoy the amazing views and convenience of staying as a guest in our hotel. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui, at the very heart of modern Shanghai's commercial center. The hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel's location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China's modern economy. The Ritz-Carlton Shanghai, Pudong's outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 19,173 - ₹ 30,957 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#170 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room!!!”
 of 5 bubbles HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
 of 5 bubbles , 12 Feb 2017 | Read review
“excellent room service”
 of 5 bubbles , 29 Jan 2017 | Read review
“Pay little bit extra to stay in Club Room”
  • Hotel Room
 of 5 bubbles TT0419, 23 Dec 2016 | Read review
“Best Floor 51,”
 of 5 bubbles madwolf139, 12 Dec 2016 | Read review
5 of 5