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The Ritz-Carlton Shanghai, Pudong

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1,153 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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Showing 770: English reviews
Reviewed 11 December 2015

with the great price, of course with the great service, great staff, great location, and great view of the room. my first time stay in an Ritz carlton hotel. the experience is great, but the too expensive for me to stay for another time.

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Helpful?
Thank 张 旭
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Zhang Xu, It was a pleasure to have you as our guest. Thank you very much for sharing your wonderful feedback and we hope to be able to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Singapore
Reviewed 10 December 2015 via mobile

Absolutely loved the Ritz Carlton Pudong. Stayed here for a business trip and it is everything a Ritz Carlton should be, plus some of the best views ever. I had a fantastic view of the Oriental Pearl Tower and the Bund; made working in the evenings in the room so much more palatable. The room was luxe, with all the...

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Helpful?
Thank Rach212
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Rach212, We are so pleased to receive this feedback! Thank you and we hope to welcome you again soon! Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Singapore
Reviewed 10 December 2015

Visited this hotel for a business trip that my wife joined. The Ritz Carlton served exceedingly well for both work purposes where we held an onsite event and as a hub for visiting the local attactions. The views, food and rooms were all outstanding but the service was extraordinary. They efficiently served our business event needs and went way out...

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Helpful?
Thank BUYahoo
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear BUYahoo, It is great to know that we were able to create an inviting environment for both business and leisure. We are expecially proud to read of the genuine care extended to you on departure by our Ladies & Gentlemen, as they are what make each guest stay special. Thank you for sharing your wonderful feedback. Sincerely, Rainer J....

Michigan
Reviewed 3 December 2015

It is amazing to me how some people just anticipate your needs before you even have a chance to realize it on your own. Such was the case with my arrival at the Ritz. Because we were arriving a little later in the evening after a 14 hour flight, I splurged on car service to the hotel. Pricey but worth...

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Helpful?
Thank adeleeuw473
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear adeleeuw473, What an amazing experience Sofia Li provided for you! She is undoubtedly an example of the legendary Ritz-Carlton service provided by our Ladies & Gentlemen. Thank you for sharing this wonderful feedback and we will be sure to recognize Sophia and The Portman Ritz-Carlton team for all of their efforts to ensure a most memorable stay. Warm Regards,...

Reviewed 1 December 2015

What I love the most about this hotel is always the lovely staff. The GR team and club lounge team are simply wonderful. I would like to express my sincere gratitude to Miss. Vivian from GR especially for her consistent and exceptional hospitality.

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Helpful?
Thank James Q
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear James Q, Thank you for sharing your wonderful feedback about our Ladies & Gentlemen, as they are truly the ones who enliven the service spirit of our brand. Thank you for recognizing Vivian from Guest Relations, as we are most proud of her exceptional hospitality. We sincerely appreciate your continued loyalty to our hotel and we look forward to...

Memphis, Tennessee
Reviewed 30 November 2015

From the moment I arrived and was greeted bybAlexis, my stay was incredibly warm and hospitable. The staff is exceeding attentive and highly professional. You are treated like royalty. I did not want to leave.

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Helpful?
Thank Bernice D
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Bernice D, Thank you so much for taking the time to share your wonderful review about the exceptional service provided by Alexis. It is this level of service that we strive to provide for our guests, and we are most pleased to have Alexis recognized for having created an experience of "royalty" that you undoubtedly deserve. We look forward...

Washington DC, District of Columbia
Reviewed 29 November 2015

The Ritz-Carlton Shanghai Pudong is a top-notch hotel. Of particular note, and the reason for this review, is its staff. They are unparalleled in their courtesy, warmth, and professionalism. If you stay, seek out the assistance of Victor Wang and the exceedingly lovely Rain. They will ensure that your stay is one to remember.

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Helpful?
1Thank matthA4255LM
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear matthA4255LM, It makes us very proud to see our Ladies & Gentlemen being recognized for their tremendous efforts in delivering The Ritz-Carlton level of service and hospitality. Thank you for taking the time to recognize Victor and Rain for leaving a lasting impression, as they truly reflect the genuine care we strive to deliver for each and every one...

Sao Bento Do Sul, SC
Reviewed 28 November 2015

What a great place! Rooms are perfect! Service and staff very friendly. The views from the lobby and from the room are amazing. Location could not be any better. Walking distance from many places! The pool is fantastic and also amazing views! Really recommend.

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Helpful?
1Thank RafaelGarcia1975
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear RafaelGarcia1975, Thank you for taking the time to share you fantastic feedback! We are proud to be recommended for our location, amenities and service. We appreciate your great review and we look forward to your next visit. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

London, United Kingdom
Reviewed 28 November 2015

Other than the fact that Puxi is the more interesting side of Shanghai, there is not much wrong with this hotel. Rooms are large and stylish, views are impressive, service is excellent and staff are well-drilled. Flair bar on the roof is a good spot for snacks, drinks and views. The pool is spectacular.

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Helpful?
1Thank Greenlighttravels
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Greenlighttravels, Thank you for sharing your wonderful feedback about your stay with us in Pudong. It is great to know you were able to enjoy the amazing views of the Bund from Flair and from your guest room and we hope this will not be your last visit to "this side of Shanghai"! We look forward to an opportunity...

Greenwich, Connecticut
Reviewed 25 November 2015

Shanghai is an amazing city and this Ritz is equally amazing. The amenities, location and view of the Bund were superb. It is worth it to consider the hotel restaurants and especially the Club Level for extra pampering-food was good but the Club level also includes a young staff eager to make your visit special.

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Helpful?
Thank Daisy A
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Daisy A, We are so pleased that the Ladies & Gentlemen of The Ritz-Carlton Club Lounge helped to create a truly wonderful experience during your recent stay. We thank you for taking the time to share your feedback and we look forward to your next visit to Shanghai. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong offers a business and leisure destination like no other in Shanghai. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Lujiazui is home to the Shanghai Stock Exchange at the heart of China’s modern economy, and the Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. The Ritz-Carlton Shanghai, Pudong’s outstanding location and the renowned legendary service promise a memorable guest experience at the heart of Shanghai. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 19,668 - ₹ 38,317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#185 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room with TV Tower and River views”
 of 5 bubbles EdB222, 3 Dec 2016 | Read review
“Rooms with best view are room numbers ending "16" to "25" (e.g.4715, 4628).”
 of 5 bubbles aclcheng, 24 Nov 2016 | Read review
“Ask for river view”
 of 5 bubbles FamFunIllinois, 20 Nov 2016 | Read review
“The Club Lounge”
 of 5 bubbles oscarcF8134WI, 15 Nov 2016 | Read review
“best view and very clean room”
 of 5 bubbles xlg84, 13 Nov 2016 | Read review
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