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The Ritz-Carlton Shanghai, Pudong

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The Ritz-Carlton Shanghai, Pudong
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1,346 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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Showing 900: English reviews
Reviewed 8 July 2016

Good - Breathe-taking view no matter in the room or restaurants. Nancy from the lounge was very thoughtful. Also John in the ground floor was helpful with taxi arrangement. Bad - Service in general was disappointing. 1. I was told the room was with 1 breakfast and lounge benefit for 1 when checking in. The price for an extra lounge...

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Helpful?
3Thank oliviayooo
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Ms. Oliviayooo Thank you for taking the time to share your feedback about the challenges you faced during your recent stay and dining experience at Flair. I would like to take this opportunity to apologize for the inconsistent information we provided and any inconvenience you have experienced. Unfortunately, we did not meet your expectations, nor did we live up...

Shanghai Region, China
Reviewed 7 July 2016

My mom and grandmom came to visit me and stayed just for 1 night. great view, you can see Huangpu river and the bund clearly. i think that's one of the best hotel for shanghai night view. the room is large and clean. but i dont like the decoration (in gold color). overall it's a good place to stay ,...

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Helpful?
Thank XinchenVivi
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear XinchenVivi, Greetings from The Ritz-Carlton! We hope you enjoyed your stay with us. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Palm Springs, California
Reviewed 5 July 2016

The rooms are very nicely appointed with all of the modern touches. Wonderful location and service. Although you have the traditional Ritz service, it did not feel pretentious. Everyone is very friendly and response time to requests are quick.

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Helpful?
Thank Slwhite900
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and...

Reviewed 5 July 2016

Great place and view! Great staffs! Everything about a 5 stars hotel. been in many Ritz around world, this is one of the best in my book. Will definitely return for visit. Socially thanks for hotel staff Lisa Liu, very friendly and professional...... Need to say more?

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Helpful?
Thank Howard Z
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again. Warm Regards, Rainer J. Burkle Regional Vice President and General...

Newry
Reviewed 3 July 2016

We had another fantastic time in RC Pudong We try to stay here every time we are in China and it never fails to live up to its reputation We are made to feel at home here every time we stay and this is due to the excellent staff who cater for your every need. Special mention again to Elizabeth...

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Helpful?
Thank exitapg
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Greetings from The Ritz-Carlton! Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton....

Sunshine Beach, Australia
Reviewed 3 July 2016 via mobile

A great location. Close to everything you need - public transport, restaurants, supermarket and general tourist attractions. The rooms are spacious and well equipped. The bed was large and comfortable. The bathroom a comfortable size and user friendly. There was enough room for computers and general business materials to be laid out. The staff were both helpful and friendly. All...

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Helpful?
Thank Acersp
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Acersp, Thank you for sharing your wonderful review and we are most pleased to read that you were able to fully-enjoy the amazing views and convenience of staying as a guest in our hotel. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Shanghai, China
Reviewed 30 June 2016

Ritz-Carlton gets my vote- friendly staff, good gym and facilities and nice food. Room is great . The cleaners made me feel uncomfortable since they got on their knees to scrub the bathroom floor. I do not like seeing people on their knees cleaning up mess after me so I asked her to leave. however, she was very shy and...

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Helpful?
Thank WMBandit
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest Greetings from The Ritz-Carlton! We hope you enjoyed your stay with us. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Reviewed 29 June 2016

I've stayed or visited a lot of Ritz Hotels in my travels and have to admit that the Ritz Shanghai is one of the best... if not THE best hotel I've been to! The service from the Ladies and Gentlemen of the Ritz really outdid themselves when they trained the staff here. From the door greeter, bell men and Club...

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Helpful?
Thank Jason T
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Jason T, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton.It is heart-warming to...

Reviewed 29 June 2016 via mobile

Held a meeting in Ritz-Carlton and everything is well organized. The staff are warm and helpful. You can feel they are willing to help. The meeting room set meets my requirements. They will check item by item with you before the meeting starts. Actually this is the first time that I feel there exists an easy way to communicate with...

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Helpful?
Thank Balalalala
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Greetings from The Ritz-Carlton! We hope you enjoyed your stay with us. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

Singapore, Singapore
Reviewed 29 June 2016

Foremost the hotel is very well situated. The room are nice also Ritz Carlton make an effort to upgrade our room facing the Bund which have a spectacular view. The staff are very polite and helpful. I would like to especially identified Ms Joanna Zhang the guest recognition officer for her friendly, warm attention to us thus making our stay...

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Helpful?
Thank jamesharleyd
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Guest, Thank you for sharing your wonderful review! It is heart-warming to read of the many efforts Joanna made to ensure your stay would be full of lasting memories. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 18,808 - ₹ 30,450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#177 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
18 questions
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Club access”
654isabelm, 24 Apr 2017 | Read review
“Club Room!!!”
HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
, 12 Feb 2017 | Read review
“excellent room service”
, 29 Jan 2017 | Read review
“Pay little bit extra to stay in Club Room”
  • Hotel Room
TT0419, 23 Dec 2016 | Read review
5 of 5