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The Ritz-Carlton Shanghai, Pudong

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton Shanghai, Pudong
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1,405 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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Showing 939: English reviews
London, United Kingdom
Reviewed 1 week ago

Best place to stay in Shangai. Service is top class, staff will recognize you and remember your name throughout your stay. Rooms are spotlessly clean, breakfast buffet is the best I had in China (just look at the honey display!) The hotel is directly connected to the luxury mall next door, making it easy to go shopping or to try...

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Helpful?
Thank kiarak75
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear kiarak75 Thank you very much for staying at the Ritz-Carlton and for your nice review on Trip Advisor. I was pleased to learn that you enjoyed the Flair Rooftop bar with great views of the oriental pearl TV tower, along with our convenient location next to the IFC mall. I will certainly share your words of satisfaction with my...

Melbourne, Australia
Reviewed 1 week ago via mobile

I have stayed at the Ritz Carton many times why it's keep me coming back location location 😀😀great hotel great service beautiful pool best in-room Dinning too ! Bedroom very comfortable nice linen ! Right next to plaza 66 huge shopping centre and many restaurants also in there ! Further more on the same Street you will find more shopping...

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Helpful?
Thank MKAJJ
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear MKAJJ Thank you very much for your great review and recognition on Trip Advisor. I am delighted that you had an amazing and remarkable experience at the Ritz-Carlton Shanghai Pudong. Thank you for highlighting our convenient location next to the IFC mall, the comfortable room and fantastic pool. I am also pleased to read your wonderful feedback about the...

Udine, Italy
Reviewed 1 week ago

I enjoyed a dinner at the Scena Italian restaurant, together with my mum who came to visit me in Shanghai. Since it was her first time, I wanted to impress and I chose a premise I was sure I could count on. The environment and the view are among the best in Shanghai, the food is aligned to the level...

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Helpful?
Thank PaoloC_9911
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear PaoloC_9911 Thank you for your amazing review. It was super to see that you and your mum enjoyed dining at Scena and Aura recently. Thank you for your words of encouragement regarding the service provided by our ladies and gentlemen, along with the great views from the hotel. We all look forward to welcoming you back very soon. Warm...

Ibiza, Spain
Reviewed 1 week ago

First time in Shanghai, i've eaten at the restaurant and served by Mirco, I Had an amazing service and a very pleasant night, Food and Drink were absolutely Top Notch!!. Thanks Mirco for the splendid service. I'll be back

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Helpful?
Thank _flavio89trip
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear _flavio89trip I thoroughly enjoyed reading your excellent review. We are all pleased that you enjoyed your dining at Scena restaurant during your stay. I will certainly share your comments with Mirco and the rest of the Scena team. Again, thank you for your wonderful review. We all look forward to welcoming you back to your Ritz-Carlton. Warm regards Andrew...

Wellington, New Zealand
Reviewed 1 week ago

Great Location, Excellent Staff and very comfortable. 1 of the staff wrote me a personal note thanking me for helping them practise their English. I thought this was really nice. The staff were very very good.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank ebicorp
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear ebicorp Thank you very much for your nice review. Thank you for highlighting our convenient location and the comfortable room. I am also pleased to read your feedback about the personalised service provided by our Ladies and Gentlemen. Once again, we appreciated your positive review and look forward to welcoming you back to the Ritz-Carlton Shanghai Pudong in the...

Reviewed 1 week ago

Had a wonderful stay in the hotel, specially by the help of my room keeper Ms. Ashley. Would be great to stay there again in the future. Definitely a recommended hotel for those who want a luxurious and great stay.

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Helpful?
Thank Biju V
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Biju V Warmest greetings from the Ritz-Carlton Shanghai Pudong and thank you for your wonderful review on Trip Advisor. I appreciate your recognition of our room and especially our intimate service. It is wonderful to read that you have been warmly cared for by Ashley in our housekeeping team. I have shared with her your kind review. Again, thank...

Reviewed 2 weeks ago

I was attending Shanghai International Auto show in last month. Fortunately, I was one of the Benz VIP customer and I met a handsome boy named Rex. His service was second to none, and everything turned to perfection. Nice trip, nice service and nice hotel. I would definitely stay here again. excellent experience.

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Helpful?
Thank Derick_Daceyehe
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Derick_Daceyehe Thank you for your incredible review on Trip Advisor. I appreciate your recognition of our attentive service. It is great to know that you have been warmly taken care of by our Rex. I have passed along your recognition to him personally. Again, thank you for your trust in the Ritz-Carlton Shanghai Pudong. Our ladies and gentlemen look...

Fort Lauderdale, Florida
Reviewed 2 weeks ago via mobile

I stayed here twice in the last two weeks and it truly is an amazing hotel. The views of Pudong are incredible, gym small but adequate, location is very convenient to the metro and it is a beautiful hotel worthy of ritz Carlton brand. It is a little gaudy for my tastes but that is simply personal preference.

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Helpful?
Thank Jack F
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Jack F Thank you for staying with us and for your great review on Trip Advisor. I am very happy to learn that you enjoyed the hotel with its incredible views and convenient location close the metro station. I will certainly share your satisfaction with all the ladies and gentlemen. Again, thank you for your review. We all look...

Cincinnati, Ohio
Reviewed 2 weeks ago via mobile

The hotel is ideally situated in a very modern, visitor friendly area. Very easy to walk around and find things top do. Staff was very helpful. Emre made life easier at the club level. There were a few issues that arose that were not the fault of the hotel. But they fixed everything for us and made the stay enjoyable.

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1Thank Leisuretravel0nly
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Leisuretravel0nly Thank you for your recent review. Thank you for highlighting our convenient location. I am also pleased to read your wonderful feedback about the attentive service provided by our Club concierge Emre and I will share your recognition with him in person. Once again, we appreciate your wonderful review and look forward to welcoming you back to your...

London, United Kingdom
Reviewed 2 weeks ago

We were upgraded to the most amazing room with the most amazing view!! Service was incredible!! Would definitely come back!!! Everyone was extremely helpful and kind!! This kind of welcome you only get in Ritz-Carlton hotels!!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank alma304
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear alma304 Thank you very much for staying at the Ritz-Carlton and for your nice review on Trip Advisor. I was pleased to learn that you enjoyed your guest room with its amazing views. I am also delighted to read that you enjoyed the upgrade to one of our view rooms. I always think is mesmerizing to watch all that...

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04/06/2017 05/06/2017
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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 18,995 - ₹ 31,331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Luxury Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#183 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
18 questions
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room numbers ending 15 to 25 offer a good view of the Bund.”
aclcheng, 5 May 2017 | Read review
“Bund view rooms highly recommended.”
  • View from roof bar Flair
180cengiza, 1 May 2017 | Read review
“Ask for Club access”
654isabelm, 24 Apr 2017 | Read review
“Club Room!!!”
HRK_SYHK, 13 Feb 2017 | Read review
“if view is crucial, choose room type with "bund" in the name”
, 12 Feb 2017 | Read review
5 of 5
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US$ 305* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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