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The Ritz-Carlton Shanghai, Pudong

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Traveller (1429)
Room & Suite (525)
Dining (118)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“ifc mall”(73 reviews)
“flair bar”(27 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Shanghai Family Retreat
Hotel deals
Contact Info
Name/address in local language
Offers from The Ritz-Carlton Shanghai, Pudong
Special Offer: Shanghai Family Retreat
Hotel deals
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,859)
There are newer reviews for The Ritz-Carlton Shanghai, Pudong
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1,212 results
Traveller rating
1,009
144
43
11
5
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1,009
144
43
11
5
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All reviewsguest recognitionifc mallflair barthe club loungerooftop barthe pearlspecial thanksbund viewtv towerhuangpu riverthe financial districtamazing hotelbusiness tripart decochinese restauranthotel staffsirena
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11 - 15 of 1,212 reviews
Reviewed 3 weeks ago via mobile

Excellent hotel. Magnificent view from the room & especially from the roof top bar. Staff very helpful & friendly. Will most definitely stay again. Metro & designer shopping centre next door. Five minute walking distance to The Pearl Tower.More

Thank fifi0211
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 2 weeks ago

Dear fifi0211 Thank you for choosing the Ritz-Carlton Shanghai Pudong for your recent stay. I was delighted to read your excellent review and I was proud to learn that you received helpful and friendly service from our Ladies and Gentlemen. I have shared your praise...More

Reviewed 3 weeks ago via mobile

From the moment of arrival when we were greeted by our congenial host, Andy Chen, to the remedy for an emergency upon our departure, the service here was incredible. The hotel itself is beautiful, with great views of the city. But what is most impressive...More

Thank fredgiuffrida
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 2 weeks ago

Dear fredgiuffrida Thank you so much for sharing your wonderful review with the TripAdvisor Community. I was proud to learn that our Ladies and Gentlemen created a memorable experience for you during your recent stay. The Ritz-Carlton is a place where the genuine care and...More

Reviewed 3 weeks ago

My boyfriend and I stayed at the Ritz for the last leg of our trip to Shanghai. Before the Ritz stay we were at the Park Hyatt and were feeling pretty spoiled already. We figured we'd end the trip with Ritz for comparison. When we...More

Thank Yi Y
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 3 weeks ago

Dear Yi Y Thank you for sharing your wonderful experience with the TripAdvisor Community. I was delighted to read you really enjoyed your stay with us and thank you for highlighting our classic-style suites with modern amenities, the panoramic views of the Bund and the...More

Reviewed 4 weeks ago

Ritz always ritz wherever it is and for me it is one of the definition of luxury. I manage to talk to Mr. Jessica from marketing and she is happily explain the services they provide for resident or non-resident. The breakfast is amazing and I...More

Thank Reza D
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 4 weeks ago

Dear Reza D Thank you for sharing your amazing review on the TripAdvisor website. I was delighted to learn that you received professional and warm service from our Ladies and Gentlemen. Thank you for recognizing Jessica and I have shared your kind words with her....More

Reviewed 4 weeks ago

I will admit that I usually have a pleasant stay at this hotel but this past trip was not satisfactory. The rude behavior of the Manager on duty in the morning, Lisa, was not helpful or respectful toward a returning hotel guest. I have stayed...More

2  Thank vdefilippo
Response from The ritz Carlto... S, General Manager at The Ritz-Carlton Shanghai, PudongResponded 4 weeks ago

Dear Vincent d We are sorry. Please may we have a chance to earn your trust? We have reached out to you directly and I hope you may have the opportunity to speak with me directly. Warmest regards Andrew Houghton General Manager Telephone number: 86...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$ 295 - US$ 551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#6 Family Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 295 - US$ 551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#6 Family Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1429)
Room & Suite (525)
Dining (118)
Pool & Beach (31)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Lujiazui
When people speak of Shanghai’s futuristic skyline,
it’s the financial district of Luiazui they are
speaking of. Shanghai’s most iconic buildings are
located in close proximity to Lujiazui’s elevated ring
road and swanky eateries. Sky-high shopping and chic
bars fill the highrises around the area. As is
characteristic of a world-class financial business
district, some of Shanghai’s best malls and hotels can
...More
Questions & Answers
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TheglobalCEO
28 March 2018|
Answer
Response from debbiew955 | Property representative |
Dear TheglobalCEO I am sorry that Tripadvisor is not allow me to leave email or telephone here. However you may find on our official website or Tripadvisor comments on our hotel page. We all look forward to welcoming you... More
0
Votes
TheglobalCEO
27 March 2018|
AnswerShow all 8 answers
Response from debbiew955 | Property representative |
Dear TheglobalCEO We have twin bedrooms during 1-5 May 2018. Please kindly contact our hotel via email or telephone. We will assist your booking at anytime. Our Ladies and Gentlemen look forward to welcoming you very... More
0
Votes
Room Tips
"The corner room has more view."
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"Go to the Four Seasons or Shangri-la"
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"I loved my suite 5016 with a view of the Bund and the River"
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"Look at travellers' photos"
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