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The Ritz-Carlton Shanghai, Pudong

Traveller (1985)
Room & Suite (627)
Dining (157)
Overview
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No.8 Century Avenue, Lujiazui, Pudong New Area Shanghai IFC, Shanghai 200120 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from The Ritz-Carlton Shanghai, Pudong
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,535)
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1,369 results
Traveller rating
1,145
156
47
13
8
Traveller type
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LanguageEnglish
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1,145
156
47
13
8
Show reviews that mention
All reviews guest recognition ifc mall flair bar rooftop bar the club lounge the pearl special thanks bund view tv tower huangpu river the financial district amazing hotel business trip chinese restaurant art deco sirena emre
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1 - 5 of 1,369 reviews
Reviewed 2 days ago via mobile

The laundry form was confusing and perhaps it’s my fault for my limited Chinese (and the woman on the phone’s limited Chinese) — or the fact that I’ve never done laundry at a hotel before, but when I called to ask about the laundry prices...More

Date of stay: January 2019
Thank yinamanda
Response from debbiew955, Manager at The Ritz-Carlton Shanghai, PudongResponded yesterday

Dear yinamanda Thank you for having chosen The Ritz-Carlton Shanghai, Pudong for your recent visit to Shanghai. I apologies for the unpleasant experience and I stay at your disposal to learn more from your valuable comments in order to regain your trust back. Warm regards,...More

Reviewed 5 days ago via mobile

We visit Shanghai for luxury many times! Today we have our lunch at the lobby cafe, the staffs have good service, specially the lady serve me name “Vicky”, she serve us warmly, we didn’t order a lot, but she still offer us the best service!...More

Date of stay: January 2019
Thank Prrishhan
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 4 days ago

Dear Prrishhan Thank you for sharing such wonderful review with the TripAdvisor Community. I am delighted to learn that you received warm service from Vicky during your dining experience. I shared your kind words with her and Aura Lobby Lounge team. All our Ladies and...More

Reviewed 6 days ago

I enjoyed a fabulous stay at the Ritz Carlton Pudong in November 2018 for a girl's trip to celebrate a friend's milestone birthday. Even before we arrived, we received several emails from the concierge desk to inquire about any help with reservations. they helped us...More

Date of stay: November 2018
Thank JWonGarcia
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 4 days ago

Dear JwonGarcia Happy Birthday to you! I am pleased to learn that our Ladies and Gentlemen provided personalized service for you and your friends. Thank you for highlighting the suite room with beautiful view of the Bund as well as welcome amenities and convenient location...More

Reviewed 1 week ago

We have travelled globally for business or pleasure for more than 30 years, and we are very difficult graders when it comes to customer service, however, this Ritz-Carlton tops everyone hands down. It's a newer hotel and they have used the highest end material and...More

Date of stay: January 2019
1  Thank GlobalTraveler201901
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 1 week ago

Dear GlobalTraveler201901 What a wonderful review that you share with us. I am proud to learn that our Ladies and Gentlemen created a memorable and extraordinary experience during your stay which will last for a lifetime. I’m also pleased that we practiced our Service Value...More

Reviewed 1 week ago via mobile

I have stayed at Ritz Pudong for over 30 times in the past 2-3 years. It is always my first choice as the staff are very friendly and always attend to details and customers’ needs. I particularly appreciated Winga Jin, who has been helping me...More

Date of stay: January 2019
Thank GKwok0913
Response from Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, PudongResponded 1 week ago

Dear GKwok0913 Thank you for recommending The Ritz-Carlton Shanghai Pudong and for sharing your wonderful reivew with the TripAdvisor Community. I am delighted to learn that you received such attentive and friendly service from Emre and Winga. I have shared your kind words with my...More

View more reviews
About
Description
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and More an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Adult pool
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
285
Price range
US$ 259 - US$ 438 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Location
China > Shanghai Region > Shanghai > Pudong / Lujiazui
Hotel class
Awards & Recognition
Travellers' Choice2019 Winner
Certificate of Excellence
Travellers' Choice2019 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
285
Price range
US$ 259 - US$ 438 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Location
China > Shanghai Region > Shanghai > Pudong / Lujiazui
Photos
Traveller (1,985)
Room & Suite (627)
Dining (157)
Pool & Beach (36)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
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Nearby RestaurantsSee all 17,735 nearby restaurants
Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong)
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.01 km away
Jin Xuan Chinese Restaurant (The Ritz-Carlton Shanghai, Pudong)
643 reviews
.01 km away
Scena (The Ritz-Carlton Shanghai Pudong)
956 reviews
.02 km away
Flair Rooftop
1,362 reviews
.03 km away
Nearby AttractionsSee all 1,823 nearby attractions
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Questions & Answers
Ask a question
Joe c
24 May 2018|
AnswerShow all 2 answers
Response from Ritz-SHASZ | Property representative |
Dear Joe c Thank you for your question and we will suggest you to book a suite room and request to add a tent in room. If you would like to learn more please do not hesitate to contact our hotel or email us directly. I am... More
0
Votes
travelfan889
23 May 2018|
AnswerShow all 4 answers
Response from Ritz-SHASZ | Property representative |
Dear travelfan889 Both Studio rooms and Panoramic Suite rooms have windows looking out from the bathtub. Thank you for your questions and our Ladies and Gentlemen look forward to seeing you soon. Warmest regards Debbie... More
0
Votes
TheglobalCEO
28 March 2018|
Answer
Response from debbiew955 | Property representative |
Dear TheglobalCEO I am sorry that Tripadvisor is not allow me to leave email or telephone here. However you may find on our official website or Tripadvisor comments on our hotel page. We all look forward to welcoming you... More
0
Votes
Room Tips
"Best views"
GlobalTraveler201901
1 week ago
Read review
"Rooms with a Bund view are spectacular."
FOOTBALLTALENTS
3 weeks ago
Read review
"Our room had magnificent views of the Towers in the Financial District of Pudong, Shanghai."
BarristerPerthAust
3 weeks ago
Read review
"There are fantastic views towards the Bund and the skyscrapers of Pudong from the hotel rooms and..."
annepL4681JK
3 weeks ago
Read review
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