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The Ritz-Carlton Shanghai, Pudong

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 409*
US$ 352*
US$ 409*
US$ 353*
US$ 409*
US$ 353*
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The Ritz-Carlton Shanghai, Pudong
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1,412 Reviews from our TripAdvisor Community

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Showing 945: English reviews
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Fort Lauderdale, Florida
Reviewed 2 days ago NEW

Pudong Ritz both anticipates & exceeedes guests needs. Great property and location - even better staff & management. Staff was always on point greeting and looking to help every guest throughout the duration of my stay.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank davidkC2025HT
Toronto, Canada
Reviewed 2 days ago NEW

Rooms and food were great and as one would expect at a 5 Star hotel ... but the personal attention given to us by hotel staff was exceptional. Concierge was particularly helpful on numerous occasions to us. Special thanks to Jasmine! Thomas the bell hop even loaned me money when I arrived from the airport with no local currency. Xie...

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Helpful?
Thank John M
Singapore
Reviewed 4 days ago NEWvia mobile

We were at the Hotel for 10 nights in Feb. It's quite convenient to go into Puxi from here with the subway station is right below the Hotel. There are a lot of dinning options in the area - in the Hotel, nearby shopping mall etc. Front desk and concierge staffs were polite and helpful. Housekeeping staffs were also quick...

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Helpful?
Thank Muthuuu M
A TripAdvisor Member
2 reviews
Reviewed 4 days ago NEW

Stayed here for 7 nights for a business trip. Location is right smack in CBD and connected to IFC, shopping Malls, restaurants and Lu Jia Zui subway station. As of all Ritz Carlton hotel, there is a certain standard you can expected from the service and amenities, though still room for improvement for a top tier hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank A TripAdvisor Member
Shanghai, China
Reviewed 4 days ago NEW

this is the worst experince ever though the first time stay in Riz pudong. can hardly imagine service's is worse than 3 star below hotel. have to say it's like nightmare that you have to be woken up in middle hight in a luxury room worth over $600

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank mint833
Reviewed 5 days ago NEW

Everything was excellent,the staff was helpful when we checked out .Hopefully next time the room could serve some fruit When I checked in for the first day ( I stayed 4 nights ).My name had been wronged spelled.That is ok.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank ShuDe
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear ShuDe Thank you for choosing the Ritz-Carlton Shanghai Pudong and for sharing your experience with the broader Trip Advisor community. We are pleased to learn that you enjoyed your stay and our attentive service and we apologize for the spelling mistake. Be assured that your comment has been heard and I have personally addressed this matter with my team....

Belfast
Reviewed 6 days ago NEW

I stayed here for some time and I really liked it. Room was lovely, staff universally friendly and nice and a couple of times genuinely went above and beyond. Pool and gym were decent. Rooftop bar has a lovely view and a very busy atmosphere. Room cost is not cheap but reasonable for location and quality. It wasn't perfect, as...

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Helpful?
Thank bigchiefally
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear bigchiefally Thank you for sharing your valuable comments with us on Trip advisor! I am pleased to learn that you enjoyed your stay with us and the service you received, and I would like to address some of your comments. First of all, I would like to apologize for the noise. If you have time to elaborate on the...

Shanghai, China
Reviewed 6 days ago NEW

Very nice place, outstanding service, great rooms and amazing views. I can only recommend to go here. Only problem that it takes quite some time to get to Puxi, due to highly congested tunnels in between

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Christian R
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Christian R Thank you for choosing The Ritz-Carlton Shanghai Pudong for your recent stay. I am happy to read that you enjoyed your stay with us and I am sorry for the inconvenience that you experienced getting to Puxi. Next time, if it is convenient, may I suggest you to take metro. The station is through the mall and...

Beijing, China
Reviewed 1 week ago

It was a moderate experience in all. The stay in the Hotel is generally OK, but not beyond expectation. There was no personalized serve during the stay and the check-in time was too long.Thd dining was good, but again not beyond expectation.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 217fangg
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear 217fangg Thank you for your valuable review on Trip Advisor. I was pleased to learn that you enjoyed your stay with us. I’m sorry that our service did not meet your expectations. Thank you for bringing this to my attention and If you have the time to discuss this further, please contact me by email or telephone. Again, thank...

Reviewed 1 week ago via mobile

Have a recent visit to Ritz-Carlton in Shanghai Pudong for business for a few days. It is a beautiful hotel with great river and Pudong view. My room was at L47 with bird eye view of the Bund. The room is spacious, clean and beautifully decorated. The services are good with a welcome juices brought to me at the checkin...

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Helpful?
Thank Petrus C
Ritz-SHASZ, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Petrus C Thank you for choosing the Ritz-Carlton Shanghai Pudong and for sharing your experience with the broader Trip Advisor community. We are pleased to learn that overall you enjoyed your stay and the room facility and we apologize that your membership number could not be found during your stay. Be assured that your comments have been heard and...

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11/06/2017 12/06/2017
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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestling at the heart of Shanghai’s financial district and offering sweeping views across vibrant Huangpu River and historical Bund, The Ritz-Carlton Shanghai, Pudong’s guarantees guests a memorable experience and an unforgettable Shanghai visit. Situated on the upper floors of a stylish 58-floor tower in Lujiazui at the very heart of modern Shanghai’s commercial center, the 5-star luxury hotel occupies a prime location with stunning views of the iconic Oriental Pearl Tower, overlooks The Bund and is just minutes from the historic Yu Gardens. The hotel’s location also affords rapid access to both Hongqiao International Airport and Pudong International Airport. A thriving business and retail center, Shanghai ifc mall above which the hotel is located provides access to some of Shanghai’s very best upscale shopping. Designed in elegant Art Deco style, the air-conditioned rooms come with large windows and a flat-screen TV. Modern comforts include a Blu-Ray DVD player, BOSE sound systems and Nespresso coffee maker. Club rooms also include access to 24-hour Club Lounge, where guest can enjoy 5 exquisite food and beverage presentations daily. The Ritz-Carlton Spa features a 24-hour gym, indoor swimming pool, relaxing massage treatments and a dry sauna. The hotel also conveniently provides a business centre, 24-hour room service and a 24-hour front desk. Scena Restaurant serves Italian dishes, while the Michelin-starred Jin Xuan Restaurant offers fine Cantonese dining. Other dining options include Flair, the highest rooftop restaurant & bar in China, and afternoon tea at Aura Lounge. ... more   less 

Additional Information about The Ritz-Carlton Shanghai, Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area | Shanghai IFC, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: ₹ 18,873 - ₹ 31,672 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Shanghai, Pudong 5*
Number of rooms: 285
Reservation Options:
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#2 Luxury Hotel in Shanghai
#2 Spa Hotel in Shanghai
#6 Business Hotel in Shanghai
#7 Romantic Hotel in Shanghai
#8 Family Hotel in Shanghai
#181 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Shanghai, Pudong staff and other travellers.
18 questions
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Questions? Get answers from The Ritz-Carlton Shanghai, Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view of river and The Bund spectacular”
T7843ONjohnm, 27 May 2017 | Read review
“room numbers ending 15 to 25 offer a good view of the Bund.”
aclcheng, 5 May 2017 | Read review
“Bund view rooms highly recommended.”
  • View from roof bar Flair
180cengiza, 1 May 2017 | Read review
“Ask for Club access”
654isabelm, 24 Apr 2017 | Read review
“Club Room!!!”
HRK_SYHK, 13 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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