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InterContinental Shanghai Expo

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#60 of 4,966 Hotels in Shanghai
Certificate of Excellence
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InterContinental Shanghai Expo
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689 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Dubai, United Arab Emirates
Reviewed today NEW

Probably had my worse hotel stay experience ever. I have traveled for the last 35 years - staying in hotels that have been remote and much smaller but I have not had such a bad experience - I do not like to write negative reviews but I wanted this to be known. There were many many down side to the...

Thank AnilDadlani
Reviewed 2 days ago NEWvia mobile

Free update to the river-view room. You can see the HuangPu-River and NanPu-Bridge from the French window. The room is large and clean. It provides free fruits and ice cubes every day. The hotel has extremely efficient and friendly staff. The facilities are excellent and the view of the city from my room was incredible. The location makes it excellent...

Thank Thuy M
Bangkok, Thailand
Reviewed 1 week ago

I am staying at this hotel once a year for the past 3 years as it is conveniently located near the exhibition center. I got a nice room on the upper floors with a great view and noticed with pleasure that the whole hotel is now smoking-free (which was about time...). Even so the English knowledge of the staff has...

Thank Luzius01
Reviewed 1 week ago via mobile

Reception desk, reservation team and management unable to apply exhibition group rates for confirmed delegates. Wasted 1 hour each day to complain. After 3 days management finally understood the issue but was not able to apply the rate for previous exhibition days. Totally disappointed. Had to pay RMB 2,000 instead of RMB 1,300.

Thank Eatperimental
Johannesburg, South Africa
Reviewed 2 weeks ago

the service, client care, rooms and food with such a variety and rooms service was up to and beyond world class standards. The cleanliness , courtesy and reception desks made an unforgettable experience of my stay at the Shanghai Expo Hotel.

Thank Coleskop
Sydney, Australia
Reviewed 2 weeks ago via mobile

As always the decor is outstanding. Food is in abundance and the service rates about 3 stars for me but then I am comparing it to other asian locales where they are customarily more courteous. The Australian plugs don't work here even though they are on the wall but they are blocked off so don't forget your adapters to plug...

Thank Ceagles6
Reviewed 2 weeks ago

A friend recommended the Intercontinental for our trip to Shanghai. Our overall first impression was very positive. The hotel is in a nice location with beautiful decor inside and friendly service. Since we are a sports-oriented family, we tried the gym and pool and were equally impressed. Finally, we had a great room with river view, which was a plus....

Thank Owerder
Jennifer T, Marcom Coordinator at InterContinental Shanghai Expo, responded to this review

Thank you for your kind feedback after your recent stay at InterContinental Expo. I'm pleased to hear that you enjoyed your stay with us. I’m happy that you enjoyed the hotel’s wonderful location, next to the Huangpu River. We hope to see you back soon. Kind regards, Grace Marcom Coordinator

Waukesha, Wisconsin
Reviewed 2 weeks ago

This location is a typical luxury hotel in Asia and on balance I can recommend it highly. We will start with the highlights: The hotel is spacious, clean, and attractive. The staff speak passable English. Breakfast is a grand buffet with many choices, western and Asian. Room service is surprisingly fast. Food quality overall is very good with a couple...

Thank PaulLMullen
Jennifer T, Marcom Coordinator at InterContinental Shanghai Expo, responded to this review

Thank you for your kind feedback after your recent stay at InterContinental Expo. I'm pleased to hear that you enjoyed your stay with us. We hope to see you back soon. Kind regards, Grace Marcom Coordinator

Cleveland, Ohio
Reviewed 11 February 2017

While traveling between city's in China, I met up with a colleague that just flew in From US. We stayed for one night at this hotel (separate rooms), I was able to get a room upgrade to a suite with my membership card. What a room! Fantastic Suite with foyer, living room, luggage room, bed room, guest bathroom, and master...

Thank Trevor J
Jennifer T, Event Coordinator at InterContinental Shanghai Expo, responded to this review

Dear Trevor J Thank you for your kind feedback after your recent stay at InterContinental Expo. I'm pleased to hear that you enjoyed your stay with us. I’m happy that you enjoyed the hotel’s wonderful location, next to the Huangpu River.I'm so proud that your happy feeling in hotel,We hope to see you back soon. Kindly regards, Joe Tai Event...

Shanghai, China
Reviewed 1 February 2017 via mobile

I try to avoid bad reviews when possible but this hotel is somewhere to avoid. The location is useful only if you have access to transport. The staff are unhelpful even if escalating a problem to the day manager. They seem to have a number of English speaking staff but speaking and being culturally aware are different. The quality of...

1Thank Russell B
IHGService, Guest Relations Manager at InterContinental Shanghai Expo, responded to this review

Hi Russell B, Thank you for your recent stay and for taking the time to write a review of our hotel. It is regrettable that some of our amenities and services did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Please allow us to follow up on your concerns and have the...

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The new InterContinental Shanghai Expo hotel is the only international luxury hotel in Shanghai located adjacent to the 2010 World Expo site with impressive views of the Expo site, Huangpu River and city skyline. We offer personalized efficient Chinese service. “Better City Better Life” Expo theme is reflected in this lifestyle hotel through, the gardens, health club, historical villas and food & beverage concepts. The hotel is conveniently located to leisure and business areas with easy underground and bridge access around Shanghai. ... more   less 

Additional Information about InterContinental Shanghai Expo

Address: 1188 Xueye Road (Xueye Lu), Shanghai 200125, China
Region: China > Shanghai Region > Shanghai > World Expo
Price Range: ₹ 8,475 - ₹ 22,034 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Shanghai Expo 4.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Intercontinental Shanghai Expo Hotel Shanghai
Hotel Style:
#24 Business Hotel in Shanghai
#29 Family Hotel in Shanghai
#37 Spa Hotel in Shanghai
#60 Luxury Hotel in Shanghai
#138 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Shanghai Expo staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from InterContinental Shanghai Expo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possibly blue, try to get a room with river view”
 of 5 bubbles Owerder, 12 Mar 2017 | Read review
“Ask for a room with a view of the Yangtze River”
 of 5 bubbles PaulLMullen, 10 Mar 2017 | Read review
“River view”
 of 5 bubbles warreng999, 19 Dec 2016 | Read review
“facing the river has a better view of the city”
 of 5 bubbles arleta.darusalam, 4 Nov 2016 | Read review
“go for the higher floors and view towards the city (Pudong) with the skyscrapers”
  • bathroom with the huge bath tub
  • Living room of my corner suite on the 16th floor
  • Other side of the living room, with the sleeping room in the back
  • sleeping room with corner view
  • Huge bath in the bathroom
  • Living room with a view on the desk and the second toilet next to the entrance
  • View from my corner suite
  • Corner suite sleeping room on the 16th floor
 of 5 bubbles Tohimen, 11 Oct 2016 | Read review
5 of 5