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The PuLi Hotel and Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The PuLi Hotel and Spa
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1,413 Reviews from our TripAdvisor Community

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There are newer reviews for The PuLi Hotel and Spa
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Showing 1,005: English reviews
Reviewed 4 January 2015 via mobile

The PuLi has a luxurious and hip feel to it. The lobby is well decorated. The pool/spa area is really relaxing. The breakfast buffet was good, although not that many choices. We ordered poached eggs and were given real hardboiled poached eggs, not that good, we ate them anyway. The free minibar is good, but we were only given three...

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Helpful?
1Thank Robert1988
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for posting a review on TripAdvisor and for your feedback following your stay at The PuLi. Whilst I was pleased to note that you were generally happy with your overall experinece and the luxurious feel of our property I would like to extend my sincere apologies for the comment you made on the state...

San Diego, California
Reviewed 4 January 2015

The Puli Hotel and Spa is a luxury urban resort settled in a wonderful location in Shanghai. The DELICIOUS food, attentive staff, high-end spa, great service, and beautiful amenities are EXCEPTIONAL. The modern king-size deluxe room we stayed in had a bath that overlooked Shanghai with a very comfortable bed and beautiful decor! Ramos booked us perfect third row center...

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Helpful?
1Thank Kaitlyn C
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for writing such a lovely and generous review on TripAdvisor following your stay at The PuLi. I am so happy your stay was one of success and that you enjoyed our attentive service, delicious food, high-end spa and beautiful amenities throughout our urban resort. Most importantly I thank you for highlighting the services of...

Buenos Aires, Argentina
Reviewed 4 January 2015

Truly spectacular experience. Very we'll rounded on all fronts. Superb attention, food, infrastructure, location...hands down a real winner. Definitely worth coming back. One little detail worth mentioning: complimentary minibar. One could argue you get it charged in the fee, but truth is there are many hotels at the same standard who will charge similar rates AND minibar as well.

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Helpful?
Thank Santihunt
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I am truly humbled by your most generous TripAdvisor review following your stay at The PuLi - thank you so much. Your feedback has been very well received by the entire team and I am delighted you had such a spectacular experience with the superb service attention, food offering, infrastructure and location and value added amenties. Best wishes...

Macau, China
Reviewed 2 January 2015

I have stay in Puli for two times, it has been at the top of my list when traveling in Shanghai since the first time. Last week, I stay there for 5 nights with choosing the Grand Room. When I arrived at about 2:30pm, the service agent told me that Grand Room was not yet available because the house keeping...

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Helpful?
Thank ManAtWork_MC
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for returning to The PuLi and for posting such a lovely TripAdvisor review! I am delighted we were able to make such a good impression at check in despite your room type not being available immediately and appreciate your feedback on how well it was handled. My team and I look forward to having...

London, United Kingdom
Reviewed 2 January 2015

one of the best hotel for customer service I have ever stayed at. The reception is very warm and attentive especially as a LHW member. The room was large, clean and very modern and I loved the the complementary minardises as a welcome gift. Did not have a chance to go to the pool and spa area which looked very...

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Helpful?
Thank mmadar
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

I very much appreciate you taking the time to write a review on TripAdvisor following your stay last quarter of 2014 - thank you very much. I am delighted that our staff made such a positive impression with regards to their customer service and that you enjoyed our spacious guest rooms with their numerous amenities and the zen feel of...

Rome, Italy
Reviewed 2 January 2015 via mobile

"Luxury is attention" and is What You feel in The PULI from the very beginning. All the staff pays attention To you and they do it with a smile! That is so important because you feel To be in a familiar and positive ambience. As soon as you get in tHere is a nice and good fragrance that welcomes you...

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Helpful?
Thank 893stefania
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for your generous and detailed feedback posted on TripAdvisor following your stay at The PuLi. I was most grateful to read that all our staff did such a great job with their attention to detail and smiles whilst ensuring you were looked after. They will be delighted to note that their hard work and...

San Francisco, California
Reviewed 31 December 2014

Gorgeous modern hotel with perfect service, we thoroughly enjoyed our stay. The aesthetic is stylish Chinese inspired zen with great attention to details. We booked a park view club level room which includes butler service, breakfast, unlimited bar bites and alcohol at the Long Bar, unlimited mini bar and 5 pieces of laundry per day. A fantastic value. The staff...

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Helpful?
1Thank R C
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear guests, Thank you very much for posting such a generous review on TripAdvisor following you and your familiy's stay at The PuLi. My team will be delighted to know that you enjoyed their perfect service as they try their best to ensure our guests are well looked after and have a great time. I am very glad you chose...

Reviewed 30 December 2014

Excellent hotel, check in was a little slow when we checked in, breakfast a little bit expensive but good choice of food, staff very polite and helpful, excellent location for people who like shopping

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Helpful?
Thank ROLOMIKE
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thanks very much for posting your review on TripAdvisor following your stay with us at The PuLi. I am very glad to know your stay was an overall success and that you appreciated the overall services and hotel location and appreciate your feedback. It indeed was a very busy day full of check-ins and outs for us leeding...

Reviewed 30 December 2014

Spent a staycation night in December. Beautiful hotell, well designed rooms with excellent views. Had the pool and saunas all to ourselves. Service is fantastic. Enjoyed the brunch the day after with the whole family - also extremely nice. Maybe not as much fun for the kids as some other venues in Shanghai regarding the brunch. The only small complaints...

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Helpful?
Thank Magnus K
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for posting your review on TripAdvisor following your stay with us. I was most delighted to read that your staycation was such a success and that you found our service to be fantastic, the hotel beautiful and well designed rooms with excellent views. Also happy to note you had the pool to yourselves and...

London, United Kingdom
Reviewed 26 December 2014

Very pleasantly surprised to find a hotel this good. Having stayed at the Sheraton Hotel for a number of years, I tried the Puli on the recommendation of a colleague and it is superb. Spacious rooms, friendly and helpful staff, great in-room amenities and nice touches such as the Nespresso machine, standalone shower, fresh fruit, Bose sound machine and so...

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Helpful?
1Thank Killian O
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for your kind words and for posting a review on TripAdvisor following your recent stay with us. I am delighted to read your stay was relaxing and that you enjoyed our urban resort and its great location. My team will be happy to note that their friendly service has been appreciated and that you enjoyed our...

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04/06/2017 05/06/2017
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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: ₹ 17,893 - ₹ 30,683 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#6 Spa Hotel in Shanghai
#6 Luxury Hotel in Shanghai
#183 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The PuLi Hotel and Spa staff and other travellers.
10 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet, clean modern, large”
Awesomelle, 13 May 2017 | Read review
“Rooms with a view on the park”
ampmilan, 13 May 2017 | Read review
“Grand rooms offer lovely views of Jingan Park”
suitdude30, 9 Apr 2017 | Read review
“Top floors are quieter, but all rooms are very nice.”
MatthewPhx, 18 Mar 2017 | Read review
“I have stayed in a Grand Room the 2 times I used this hotel, it is very nice.”
Pugliola, 14 Mar 2017 | Read review
5 of 5
Hotels.com
US$ 488* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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