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The PuLi Hotel and Spa

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1,366 Reviews from our TripAdvisor Community

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Showing 973: English reviews
Dubai, United Arab Emirates
Reviewed 27 December 2016

We stayed at this hotel on the recommendation of friends. We were immediately on arrival, shocked. Despite the fact that we had booked a Deluxe Suite, in our room, they did not put even a lonely flower. All that awaited us in the room - the empty vase and lonely knife on a napkin. Room, in our opinion, is not...

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Helpful?
Thank Vladimir M
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor - your feedback is very much appreciated. Please accept my sincere apologies for not having your Spa reservation, this was an oversight and I can fully understand your disappointment. Allow me to explain a few queries you so kindly posted: As a standard practise we place an orchid arrangement in...

Reviewed 26 December 2016 via mobile

We stayed at Puli for 6 nights recently after considerable research. It was such a memorable experience for us and our kids. We received a bonus upgrade upon arrival and our room was very spacious compared to others we have stayed at. The room is stocked with everything you will need for your stay, and everything is of superb standard....

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Helpful?
1Thank Yphu
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Season's greetings and thank you so much for reviewing our urban resort experience on TripAdvisor. I am so glad you and your family had such a memorable stay and that we were able to deliver the kind of service we are famed for at The PuLi. I was especially pleased to read that our staff were so forthcoming...

Beijing, China
Reviewed 22 December 2016

Although the hotel is definitely not small, it is often referred to as a 'boutique' hotel. Rightfully. The design is very well done and the moment you walk in you feel a pleasant peaceful atmosphere. The service is very good and the rooms are nicely designed and come with a decently equipped minibar with free condiments. The lobby bar is...

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Helpful?
Thank WBeijing
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for staying at The PuLi and for taking the time to comment on TripAdvisor. I am delighted to know your stay was comfortable and that you enjoyed the design, peaceful atmosphere and service delivery by our team members. My team and I hope to have the opportunity of a return visit in the near future and...

Durham, North Carolina
Reviewed 17 December 2016

I have been to more than 10 luxury hotels in Shanghai in the past year and the Puli stands out as the best in every aspects. The location is perfect in Jing-an area, close to shopping mall and Jing-an Kerry Center. Perfect for both business and leisure purposes. It's also located inside the curb that gives you the privacy as...

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Helpful?
1Thank richardcjy
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Wow, I am very humbled by your kind words of appreciation following your stay at our urban resort. Thank you so much for staying with us and for posting such a generous review. I have to concur with you that our location is perfect in the JingAn area, close to shopping and ideal for both business and leisure...

netherlands
Reviewed 14 December 2016 via mobile

We have chosen this hotel in central of shanghai for our 8th wedding anniversary. My Chinese wife was born just around the location and grew up around. It has changed of course amazingly. We thank warmly the hotel management for the offered bottle in our room. we were pleased also to get a Complimentary upgrade to the club level on...

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Thank camok
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, thanks very much for chosing The PuLi for your wedding anniversary - I really appreciate you taking the time to write a TripAdvisor review. My team and I are indeed very happy to know you and your wife were comfortable and that most aspects of your stay were to your satisfaction and that our facilities and amenities are...

Aix-en-Provence, France
Reviewed 12 December 2016

This hotel is like my home in Shanghai. Perfect environment in the same heart of the city. The staff, the rooms and the spa are just perfect. If you have the chance to visit Shanghai during the warm season, do not forget to enjoy its terrace too.

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Helpful?
Thank Antonio19762014
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Wow, thanks so much for being such a loyal fan of The PuLi and I really appreciate you posting such a fabulous review on TripAdvisor. My team and I are indeed humbled by your kind words of appreciation and we look very much forward to be of continuous service to you when you are next in Shanghai. Wishing...

Beijing, China
Reviewed 6 December 2016

I had the opportunity to stay at the Puli in Shanghai and enjoyed ever part of this hotel. From the moment you arrive to the look and feel, all ensured an unique experience in busy Shanghai. We also went and had dinner at Phenix and the food is excellent and all the fish dishes we had perfectly cooked a true...

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Helpful?
Thank woutwout822
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for staying at The PuLi and for taking the time to comment on your visit and by posting a review on TripAdvisor. I am so glad to know you enjoyed every part of our urban resort. I have to concur with you - once you set foot into our lobby you are ensured a...

New York, NY
Reviewed 4 December 2016

The PuLi manages to achieve a calm that seems hard to find in China. From the picturesque driveway, the foyer, and the lobby, each aspect of entering, or of procession, is elevated and peaceful. The public spaces are gorgeous and beautifully experiential. I wish the rooms matched this quality. The views of Jing'An temple were stunning and the room layout...

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Helpful?
Thank travellish
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for posting your comments on TripAdvisor - I really appreciate you taking the time to let us know how your stay went. I am glad that most every aspect of our urban resort was superb, and please rest assured I will look into the quality details of your bathroom. We have a very rigid preventive maintenance...

Helsinki, Finland
Reviewed 4 December 2016

Luxury from the moment you approach the entrance. Your mouth kind of slightly opens and keeps opening all the little more while you are making your way trough the lobby to the Long Bar. Then you kind of scoop your jaw up and remind yourself to be classy. The staff understands although they pity you a little. And if you...

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Helpful?
Thank Alina S
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Wow, I like that title! Thanks so much for your refreshing feedback - I really appreciate you giving s your point of view on our team's service to the physical attributes of our urban resort. And if you don't dream you never reach the stars!! I look forward to having you and your family back. With kindest regards, Jan B....

Reviewed 29 November 2016 via mobile

Every time I visit Shanghai, my choice is the Puli. It's the best place to relax and refresh. During my stay, it was stunning and unforgettable experience to me, my mom and my little daughter. They prepared a little bear, bath tub, bathrobe and complimentary toiletires for my little girl. I'm very impressed by their careful concern for her. I've...

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Helpful?
Thank aramola
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, First of all I would like to thank you for being such a loyal Puli fan. We really appreciate your feedback and return visits! I am so happy to read that you have chosen our urban resort to relax and refresh when in Shanghai and that your mom and your little daughter experienced such a an unforgettable time....

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: ₹ 17,042 - ₹ 29,321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Cheap Tickets, DerbySoft Ltd Shanghai HQ, Ctrip TA, Priceline, Travelocity and Jetsetter so you can book your The PuLi Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#7 Spa Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#176 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The PuLi Hotel and Spa staff and other travellers.
9 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room on the 16th floor overlooking Jing'an Park was quiet and well-insulated from street noise”
  • Sink and bath
  • The room
  • View from the room on the 16th floor
 of 5 bubbles FactotumDellaCitta, 20 Feb 2017 | Read review
“I was on the 9th floor and it was quiet. I overlooked the park and Jingan Temple....and had a view of the city lights....great!”
  • this photo allows you to see the comfortable couch and the super bath..with a great view
  • you can sit comfortably on the chairs, eat at the table and watch TV...I loved it!
 of 5 bubbles 583lorraineo, 3 Feb 2017 | Read review
“Higher floor”
 of 5 bubbles KOKO186, 16 Jan 2017 | Read review
“The club room is worth it!”
 of 5 bubbles cindyhonghong, 2 Jan 2017 | Read review
“Grand Studio. Great View!”
  • Enjoyed the upgraded amenities....
 of 5 bubbles KingKongLee, 28 Dec 2016 | Read review
5 of 5