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Courtyard Montgomery Prattville

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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
New Hope, Minnesota
Reviewed 2 weeks ago via mobile

Clean, nice, quiet. The pool and spa are outdoors but in November it was still plenty warm enough to enjoy the spa. We have a king room. Very comfortable mattress, plenty of pillows, microwave and refrigerator. A really comfortable stay!

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Helpful?
Thank Ann M
Oxted, England, United Kingdom
Reviewed 2 weeks ago via mobile

After a road trip of the Deep South, we have visited numerous Marriott Hotels in the past two weeks. I was pleasantly surprised by how clean, modern and spacious this hotel is. I think the bed may be extra big, as it seems bigger than usual super king beds. Good value for money.

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Thank Laulibelle
Saint Louis, Missouri
Reviewed 13 October 2016

A nice location, ok clean but forgot to clean the coffee maker and there was no conditioner in the bathroom. The personnel need to smile and make you want to be there. At 6 a.m. When the the Bistro should have been ready with coffee and service they were not. About 9 disappointed guest / golfers . When asking about...

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1Thank Roger H
Jackson, Alabama
Reviewed 11 August 2016

We have visited many of the Robert Trent Jones Trail resorts. All went well, however, the pool area and service was not up to the other standards. Golf course views were beautiful. Overall staff was fine.

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Helpful?
Thank 15djf
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us and sharing your experiences at our hotel. We hope to better service you again when you are in the Prattville area.

huntsville, United States
Reviewed 8 August 2016

I would give this hotel zero stars, if possible. This was my first time visiting the area for military training and I was deeply disappointed with my brief stay. I had to change rooms three times! The first room had fecal matter dried on the toilet. The second room had a live roach on the bed and the third room...

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4Thank Niesha G
Reviewed 1 August 2016

We stayed here one night on our way to Florida. Hotel is very clean with friendly, helpful staff. What kept it from a five star rating for me was the wifi. I have a pet peeve with any place that makes you pay for a decent wifi connection. They have a basic slow wifi that is free and another that...

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Helpful?
Thank Josh P
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us! I have shared your experience with our staff. We look forward to your return.

Saint Louis, Missouri
Reviewed 30 July 2016

This was our third trip to the Courtyard in Prattville en route to Florida. Our previous two stays were great, so it was a no brainer to stay there again. When we first arrived we were pleasantly surprised to see that the hotel had been renovated. The lobby and the breakfast/bar area were all new. Better yet the hotel didn't...

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Helpful?
2Thank BIrish63
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for choosing to stay with us. However it seems we were unable to live up to your expectations. I have shared your experiences with each of our staff members as we may use your experiences to learn and train. I apologize for your inconveniences and hope that we will be better able to serve you in the future.

Tokyo, Japan
Reviewed 24 July 2016

My wife and I had a first floor room. Very clean and large. Café has a variety of options for breakfast and dinner. Customer service was good. The one shortfall was the evening drink menu. Although many drinks are advertised as available...the bar lacks the ingredients and staff-knowledge to actually make them.

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Thank Mark N
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you for staying with us and taking the time to provide the great feedback! All feedback is utilized to make us the best we can be.

Florida
Reviewed 26 June 2016

I am giving this hotel. "Poor" rating because of the General Manager's unacceptable behavior I witnessed last week. NOTE: The front desk, bistro and housekeeping staff are exceptional. I give them an "Excellent" rating. They are friendly, professional and responsive. I was at the front desk checking out when the General Manager abruptly walked into the lobby and commenced to...

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3Thank Gracie074
Mt.Juliet , Tn
Reviewed 22 June 2016

Stayed at the Courtyard while attending a Showcase softball tournament. Very convenient to eating and shopping establishments. Hotel was very clean and staff very friendly and helpful. Room size was perfect for our family of four.

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Thank Sun&Sand
Crystal B, General Manager at Courtyard Montgomery Prattville, responded to this review

Thank you so much for sharing your experience at our hotel. I will be sharing your wonderful compliments with our staff! We look forward to your return the next time your travels bring you to Prattville!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Courtyard Prattville. Our new state-of-the-art lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. The Courtyard Marriott Prattville, Alabama is just off I-65 next to the Robert Trent Jones golf course. We're also minutes from downtown Montgomery, key businesses like Hyundai Motor, International Paper, Alabama State University, Southern Company and Hancock Bank, and attractions like the Rosa Parks Museum, and the Harriott II Riverboat. Our hotel features stylish, modern decor as well as a 32-inch HDTV, a microwave, and a mini-fridge in every guest room. Relax in our pool, or work out in our fitness room. Planning an event? Our larger meeting space hosts up to 50. Make a reservation today! ... more   less 

Additional Information about Courtyard Montgomery Prattville

Address: 2620 Legends Dr, Prattville, AL 36066-7746 (Formerly Courtyard by Marriott Montgomery/Prattville)
Region: United States > Alabama > Prattville
Price Range: ₹ 7,833 - ₹ 11,102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Montgomery Prattville 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Courtyard By Marriott Montgomery/Prattville Hotel Prattville
Courtyard Prattville
Prattville Marriott
Prattville Courtyard
Hotel Style:
#2 Romantic Hotel in Prattville
#3 Family Hotel in Prattville
#5 Business Hotel in Prattville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Montgomery Prattville staff and other travellers.
1 question
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Wichita, KS
over a year ago

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Questions? Get answers from Courtyard Montgomery Prattville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room was quiet and convenient.”
 of 5 bubbles MarkN157, 24 Jul 2016 | Read review
“We had room 210, lovely and quiet”
 of 5 bubbles 563shirleyf, 11 Jun 2016 | Read review
“Rear rooms face east, for sunny WAKE UP!”
 of 5 bubbles jromeo2016, 10 May 2016 | Read review
“I feel any room would be good”
 of 5 bubbles terrie66, 18 Apr 2016 | Read review
“The ends of the hallway away from the elevator was extremely quiet.”
 of 5 bubbles Swin1234, 22 Jan 2016 | Read review
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