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Baymont Inn & Suites Prattville

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172 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Prattville
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Showing 172: English reviews
Brewton, Alabama
Reviewed 21 August 2016

The manager would not stay off her phone!!!!! We booked a handicap room. My mother is 82 years old and uses a walker. I waited in line to get our key, she was on the phone for 30 mins before she finally got to me. I also work in customer service so this was not a problem. The problem came...

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Helpful?
Thank 140jacquelyns
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for our staff not meeting your expectations. In response to your feedback, I will be speaking with our staff to make sure we are providing professional and quality customer service to ensure your experience is not repeated. Thank you very much for bringing...

Belleville, Illinois
Reviewed 19 August 2016

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Thank Eugene M
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

A TripAdvisor Member
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4 reviews
4 hotel reviews
Reviewed 16 August 2016 via mobile

Housekeeping Supervisor need to be retrain and staff cause been a housekeeping supervisor myself the room was poor in cleaning. Hair was on top and bottom of the comode seat.The tub had bulit up,sheet stain.very disappointed.If y'all do better with cleaness and dusting would come back.Cause y'all about to cause Bactria and cross contamination.Look good on the out side been...

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Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Thank you for your recent review of your stay. Please accept our apologies that your experience was not to our company’s high standards. We strive to provide excellent housekeeping services to our guest and their families. In response to your feedback, we will make sure we are clearly communicating our housekeepers as well as thoroughly inspecting our rooms. Our team...

Reno, Nevada
Reviewed 10 August 2016

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Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Ky
Reviewed 6 August 2016

We were passing through on our way home and booked online through third party which was not what was actually available, but the owner came out and personally showed me the room to make sure it would be ok even though it wasn't what Bookit.com advertised. We were tired from traveling and it was so nice to have that kind...

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Thank cindysueb2016
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad you were able to accommodate your family's needs and that our front desk staff were accommodating. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Montgomery, Alabama
Reviewed 31 July 2016

I was very lucky when I chose the Baymont Inn & Suites in Prattville AL by searching the web for accommodations related to my relocation to Alabama. I stayed at the facility almost 60 days. The dirving factor was that the price was within my per diem rate and for the amenities offered. When I arrived I was pleasantly surprised...

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Thank audiscott
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad you were able to enjoy your stay with us and that our front desk staff and housekeeping staff were accommodating. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Destin
Reviewed 27 July 2016

I booked a handicapped accessible room for my elderly sister and mother. The shower was not accessible and they had to leave dirty the next day. Also, the room was really dirty and the bed had BUGS! My sister begged me to never book there again. I called management thinking they would give me a refund or at the very...

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Thank Demetria M
Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for our staff not meeting your expectations. In response to your feedback, I will be speaking with our staff to make sure we are providing professional and quality customer service to ensure your experience is not repeated. In addition to your review I...

Prattville, Alabama
Reviewed 13 July 2016

Please have your very nice & friendly cleaning crew to sweep trash from around underside of beds. I found lots of good and garbage around beds. Kelly Cowart

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Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for our housekeeping not meeting your expectations. In response to your feedback, I will be speaking with our staff to make sure we are providing professional and quality customer service to ensure your experience is not repeated. Thank you very much for bringing...

Williamsburg, Kentucky
Reviewed 9 July 2016

Staff was very nice and helpful. Room clean and neat. Very nice place to spend the night or more. Really enjoyed our visit.

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Thank georgettap2016
Jack P, Front Office Manager at Baymont Inn & Suites Prattville, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad you were able to enjoy your stay with us and that our front desk staff were accommodating. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Chattanooga, Tennessee
Reviewed 6 July 2016

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Jack P, General Manager at Baymont Inn & Suites Prattville, responded to this review

41 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Baymont Inn & Suites Prattville

Address: 104 Jameson Court, Prattville, AL 36066-7711 (Formerly Jameson Inn Prattville)
Region: United States > Alabama > Prattville
Price Range: ₹ 4,254 - ₹ 6,021 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Prattville 2.5*
Number of rooms: 58
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Also Known As:
Jameson Inn Prattville
Prattville Jameson Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Prattville staff and other travellers.
3 questions
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9 days ago
Nashville, Tennessee

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Questions? Get answers from Baymont Inn & Suites Prattville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“double rooms are very comfortable”
 of 5 bubbles TJSS, 19 Mar 2017 | Read review
“Comfortable, affordable rooms with GREAT management.”
 of 5 bubbles prestonprice, 28 Nov 2016 | Read review
“We prefer the upper floor (no one overhead) although there is no elevator.”
  • King Room
  • Refrigerator/Microwave/Flat-Screen TV
  • Double Room
  • Toilet, Tub/Shower
 of 5 bubbles 719royw, 13 Mar 2016 | Read review
“My room was next to the breakfast room, 104, it was great, but maybe next time we will as for one away from the traffic area.”
 of 5 bubbles heathermL5960XP, 1 Mar 2016 | Read review
“We were in front on the end and the bottom floor.”
 of 5 bubbles Gramsof7, 30 Sep 2015 | Read review
5 of 5