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First let me start off by saying that the grounds are absolutely beautiful and we had a great room with a gorgeous view. My mom and I chose the grand because we wanted to see it lit up at Christmas- it didn’t seem as lit...More
Stayed for a work conference and the property is beautiful. My room had been recently updated and was very clean and comfortable. There doesn’t seem to be enough parking. It’s confusing to navigate the resort at first, but as the week went by, it began...More
I Spent 45 minutes trying to find a parking place to park so far away in was soaking wet after walking 1/4 of a mile in the rain to get to my room. Ive had better rooms at a cheap Days Inn and there I...More
Response from Tiffany W, Manager at Grand Hotel Marriott Resort, Golf Club & SpaResponded 8 December 2017
Thank you for taking the time to submit a review in regards to your experience at the Grand Hotel Marriott Resort, Golf Club & Spa. As we pride ourselves in delivering memorable experiences to all of our Guests, please accept our sincerest apologies for the...More
My wife and I spent our 20th anniversary in Jamaica in May so we did not want to go to far on our family vacation so we took our 9 year old here for a week and he loved it! He loved the fishing and...More
This is a review only for the spa, and more importantly, the service after the treatment. When we booked our spa treatment, we were told that the sauna, locker room, quiet room with hot tub were not available due to renovations. They are doing treatment...More
Response from Thiago S, Manager at Grand Hotel Marriott Resort, Golf Club & SpaResponded 3 December 2017
Thank you for writing your review. We strive for excellence and accuracy in each aspect of our operations but I’m sorry this was not your experience upon check out. I appreciate the phone call we had this morning and the additional information you...More
Response from Tiffany W | Property representative |
The property does offer chairs and umbrellas on the beach area on a first come first serve basis. Also, please contact our rooms controller at your convenience at 251-928-9201, hold on the line for a Brilliant... More
The property does offer chairs and umbrellas on the beach area on a first come first serve basis. Also, please contact our rooms controller at your convenience at 251-928-9201, hold on the line for a Brilliant Host and ask for our Rooms Controller on property 8am-430pm Monday- Friday. This way we can ensure we have the room requests. We look forward to your stay for this special occasion.