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Red Roof Inn Columbus - Phenix City

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Red Roof Inn Columbus - Phenix City
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116 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Columbus - Phenix City
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Showing 116: English reviews
Reviewed 24 September 2015

Everything was great loved the room and how it was coordinated the pool and grill area were nice my only complaint is how much the room cost i was out 85.00 and that they should have nicer folks there the women on shift for the mornings was very rude she never greeted me or a guy that came in after...

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Helpful?
Thank Sjourney J
Katie W, General Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Sjourney J, Thanks for taking the time to let us know about your recent experience at our property. Our staff is delighted to hear that you enjoyed your stay at our newly-renovated property! We're even more glad to hear that you found your room clean, comfortable, and enjoyable. Please know that we take all feedback to heart, and I will...

Reviewed 3 August 2015 via mobile

Me and my family tried to stay here Friday night but in my mother's room the bathroom light didnt work and there was some kind of dirty water coming from the wall. In my room there was an infestation of roaches, to the point that they were crawling on my wife's leg. The room smelled of mold and mildew but...

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Helpful?
Thank Kevin P
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

On behalf our entire team we would like to apologize for you experience with us. I assure we are working very hard to correct any issues. We are undergoing renovations and management change over, but very soon we will have everything back under control. Again our sincerest apologizes and we wish you safe travels.

Pickens, South Carolina
Reviewed 12 July 2015 via mobile

We have stayed here many times in our travels in the past 12 years. This place has gone down hill , we've always enjoyed the restaurant and bar, and they haven't changed , it's still good food , and a good atmosphere . Now, the motel is a big different story, the back of the motel is infested with roaches,...

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Helpful?
Thank Tbrickie
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

I sincerely apologize for the experience you had on your recent stay with us, I was made aware of this after your check out. We would like to let you that we have made the appropriate staff changes and handled the other issues that you had. We are now under new management with new key personnel in place. We would...

Kirklin, Indiana
Reviewed 12 July 2015

Easy access to highway, restaurants, parks in the area. Breakfast was good. The first day's breakfast bar had more choices with eggs, bacon, potatoes, and grits. The next day the potatoes and grits were missing. Disappointing but still good!!! Nice outside pool area. Kids would love it. There was also an outdoor bar area with volley ball sand pit. Staff...

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Helpful?
Thank Angela J
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Thank you for your kind words! We are hard at with renovations and new ways to better care for our guest and it's associates. We love to here good comments, and we strive to keep the good ones coming. We hope to see you again soon! Safe Travels, Katie Woomer Operations Manager

Hillsboro, Ohio
Reviewed 1 June 2015

A little worn around the edges but the room were large and comfortable. Furniture warn but bed was comfortable. We stay for one night. The breakfast provided was adequate.One one towel in bathroom. The internet worked fine.

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Thank heidisheep
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Thank you for your feedback, we look forward to you seeing the renovations that are currently in progress. We strive to always improve! Safe Travels, Katie Woomer Operations Manager

Reviewed 25 May 2015 via mobile

We booked a large group to stay over Memorial Day Weekend and we're disappointed the moment we entered our room. Room accommodations were small and very out of date. Breakfast was an absolute joke, never replenishing items!!! Not worth $50.

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Helpful?
Thank Greg B
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

My sincerest apologize for your most recent stay with us. We are in the mist of renovations and new management change, I hope you will consider staying with us again! We are committed to excellence. It is always hard when so many things change at once, but please understand we are making hard efforts everyday to ensure the excellence of...

Reviewed 22 May 2015

Stayed one night at this hotel when I visited Fort Benning for a Turning Blue Ceremony. Pros: 1. This hotel is relatively close to Fort Benning (about 12 miles). 2. Convenient location; Close to shopping and restaurants 3. Has decent size pool 4. Free Internet (although very slow) 5. Free breakfast (but not good selection) 6. Free parking 7. Affordable...

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1Thank banyuhays
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Our sincerest apologize for you recent stay with us. We are working extremely hard to finish our renovations this will include new furniture and curtains. Along with lots of other exciting new features including a fitness center. We would love another chance to show you and your family we care about your comfort and satisfaction. Safe Travels!

Golden Isles of Georgia, Georgia
Reviewed 5 April 2015 via mobile

For the price. ..worth the stay. Staff very friendly. Breakfast (6-9) is nothing special but okay. There is some current renovations ongoing which is good as the place is a little dated and worn. I don't necessarily recommend the adjacent restaurant/bar. AJs has good reviews but my experience was not all that good. I'll stay at the hotel again.

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Thank HuskerDoug
Katie W, General Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Thank You so much for taking the time to write a review for us! I would love to have you come back and allow us to better serve you! Next time you are in the area please stay with us again. Safe Travels, Katie Woomer General Manager

Greenville, South Carolina
Reviewed 24 February 2015

This hotel is clean and safe. The breakfast is very well presented. There is a bar on premises for those who would like to end their day with a beer or cocktail. And, the staff is super special. The young lady Sandeene, and I am sure I misspelled her name was as professional as they come. She helped me find...

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2Thank glass54258
Katie W, General Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Thank You so much for your wonderful feed back! We look forward to seeing you again. It's great to look at good reviews and to know we have made your stay the best that it could be!

Huntsville, Alabama
Reviewed 14 September 2014

I stayed here on a Wednesday night after picking up freight on base. The Econo Lodge I prefer was booked up. The room was clean enough, but not in very good repair. There was staining on the bathroom door from dirty fingers and the bathroom door knob was floppy loose. The bed was comfortable enough, but not quite level. The...

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Helpful?
2Thank smmarkfan
Katie W, Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Thank You so much for taking the time to tell us about your stay. I am very sorry for the issues you had, but I am glad to say that in the past 2 months we have done major renovations. We would love for you to come see our progress! Safe Travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the US 280 Bypass, the Red Roof Inn Columbus - Phenix City offers flat screen TVs and free WiFi in all guest rooms. Many attractions including Rankin Gardens, Columbus Civic Center, and Chattahoochee Riverwalk are nearby to the hotel. A daily continental breakfast and outdoor seasonal pool are included in your stay. Come see the hospitality that we have to offer! ... more   less 

Additional Information about Red Roof Inn Columbus - Phenix City

Address: 1700 US Highway 280 Bypass, Phenix City, AL 36867 (Formerly Quality Inn Near Fort Benning)
Region: United States > Alabama > Phenix City
Price Range: ₹ 3,275 - ₹ 5,830 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Columbus - Phenix City 2.5*
Number of rooms: 115
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Also Known As:
Quality Inn Phenix City Hotel Phenix City
Phenix City Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Columbus - Phenix City staff and other travellers.
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Fort Lauderdale, Florida, United States
7 months ago

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Questions? Get answers from Red Roof Inn Columbus - Phenix City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms facing the pool”
 of 5 bubbles bhavik222, 14 Sep 2016 | Read review
“The rooms are great”
 of 5 bubbles bhavik222, 8 Mar 2016 | Read review
“Near the lobby is great!”
 of 5 bubbles cfarmerbrown2, 4 Nov 2015 | Read review
“If you are traveling iwth pets ask if you will be in the back of the hotel. They DO have pet-friendly rooms nearer to the office.”
 of 5 bubbles 624angelp, 13 Oct 2015 | Read review
“Our dog was with us and we had a corner room in the back. It was great location away from road noise with easy access to the grass area.”
 of 5 bubbles 110angelaj, 12 Jul 2015 | Read review
5 of 5