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Red Roof Inn Columbus - Phenix City

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Red Roof Inn Columbus - Phenix City
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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
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Slidell, La
Reviewed 27 December 2016 via mobile

I read the reviews but have stayed at other red roof inns - so made an allowance The room was clean We are a red roof member but did not get any water bottles - that should have been a clue Checked in on the 23rd - ok Except for a practically empty Placed our room was almost as far...

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Helpful?
Thank cmduck
LaKeithia M, Asst. General Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Dear Guest, I would like to thank you for taking the time to advise of your recent stay at Red Roof Inn. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services we provide to our valued guest. I was very disappointed to read about your experience during...

Panama City Beach, Florida
Reviewed 13 November 2016

When we arrived we were given a room on the third floor. I opened the door and noticed stains on the bedspread. The bathroom had not been cleaned in a long time! Went to call front desk and the phone did not work. Went to front desk and the clerk said we booked a smoking room and that is what...

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Helpful?
Thank Mary S
LaKeithia M, Asst. General Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Dear Guest, I would like to thank you for taking the time to advise of your recent stay at Red Roof Inn. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services we provide to our valued guest. I was very disappointed to read about your experience during...

Franklin
Reviewed 26 October 2016 via mobile

Stayed here for work and I liked the place pretty well. It's not as fancy as some places I have stayed but I liked the bed and the room was clean. Staff was very friendly and helpful. We worked nights so would sleep during the day. Maids stayed away but made sure we got clean/fresh towels. It has a very...

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Helpful?
Thank Krista D
LaKeithia M, Asst. General Manager at Red Roof Inn Columbus - Phenix City, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, everyday, to provide that quality customer service, that our guests expect. Thank you again, and we look...

Rochford, United Kingdom
Reviewed 25 October 2016 via mobile

This motel looked OK and was only for one night. Front desk staff were friendly and welcoming. The room was supposed to be non smoking but we could smell faint smoke. No coffee in the room. Asked at front desk and they looked at each other and said they were waiting for a delivery. Felt that this 'delivery' was prob...

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Helpful?
Thank Brenda P
Reviewed 13 October 2016

Stayed here for 1 night on my way to Atlanta. Check in was at 3 and I got there about 3:15pm, but our room was not ready, yet. However, they did not go ahead and let me check in for the room, so when we returned later that night, they had given our room away! With only three rooms left...

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Helpful?
Thank Ayla O
Athens, Alabama
Reviewed 13 October 2016

Good location.I only had to drive 45 minutes from Auburn to get to the hotel.There were plenty of eating places there. The hotel needed some help in the lobby.The room was alright. The toilet flap would stick sometimes.One of the beds was not comfortable.Was not much food left at the breakfast bar.Just average.

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Helpful?
Thank charlieandsusangist
Reviewed 26 September 2016 via mobile

Stayed here for 1 night for a spur of the moment stop. Room has been updated recently. Room was clean. Front desk staff was very nice. Very clean pool. Great deal considering hotel next door was over a 100 dollars more a night. Would definitely stay again if needed....

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1Thank Brandy T
Valdosta, Georgia
Reviewed 26 September 2016

This hotel is FAR from GREAT !! First of all you can't check in until 3:00 pm. What's up with that!! When you travel you at least want to check into your hotel by at least 1:00 pm. THEN when I did get to check in the room was dirty!! Bugs, trash, and the bed was STILL unmade. I had...

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Helpful?
Thank robsmith70
Orlando, Florida
Reviewed 14 September 2016

This has become a Red Roof Inn since the last time I was here. It was a Clarion previously. I really like what they're doing with this place, and had another great stay. The staff was friendly once again, and they have a pool for me to do my laps and get my exercise! haha

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Thank bhavik222
Clearwater, Florida
Reviewed 6 September 2016

Recently stayed at the Red Roof Inn about a week ago. Excellent customer service, quickly checked in as well as checked out. Reassuring that the guest has settled in nicely over a quick phone call. Anything that I needed was brought down quickly and respectfully. Overall: Red Roof Inn employees worked as a team to get things done as well...

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Helpful?
Thank kkumar1001

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the US 280 Bypass, the Red Roof Inn Columbus - Phenix City offers flat screen TVs and free WiFi in all guest rooms. Many attractions including Rankin Gardens, Columbus Civic Center, and Chattahoochee Riverwalk are nearby to the hotel. A daily continental breakfast and outdoor seasonal pool are included in your stay. Come see the hospitality that we have to offer! ... more   less 

Additional Information about Red Roof Inn Columbus - Phenix City

Address: 1700 US Highway 280 Bypass, Phenix City, AL 36867 (Formerly Quality Inn Near Fort Benning)
Region: United States > Alabama > Phenix City
Price Range: ₹ 3,403 - ₹ 5,432 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Columbus - Phenix City 2.5*
Number of rooms: 115
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Also Known As:
Quality Inn Phenix City Hotel Phenix City
Phenix City Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Columbus - Phenix City staff and other travellers.
1 question
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Fort Lauderdale, Florida, United States
7 months ago

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Questions? Get answers from Red Roof Inn Columbus - Phenix City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms facing the pool”
 of 5 bubbles bhavik222, 14 Sep 2016 | Read review
“The rooms are great”
 of 5 bubbles bhavik222, 8 Mar 2016 | Read review
“Near the lobby is great!”
 of 5 bubbles cfarmerbrown2, 4 Nov 2015 | Read review
“If you are traveling iwth pets ask if you will be in the back of the hotel. They DO have pet-friendly rooms nearer to the office.”
 of 5 bubbles 624angelp, 13 Oct 2015 | Read review
“Our dog was with us and we had a corner room in the back. It was great location away from road noise with easy access to the grass area.”
 of 5 bubbles 110angelaj, 12 Jul 2015 | Read review
5 of 5