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Traveller (83)
Room & Suite (36)
Pool & Beach (30)
Overview
  • Excellent58%
  • Very good22%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“lazy river”(131 reviews)
“boat slips”(6 reviews)
“pool area”(22 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
All hotel details
Additional information
Offers from Phoenix on the Bay
Hotel deals
Offers from Phoenix on the Bay
Hotel deals
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Reviews (349)
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LanguageEnglish
193
80
40
19
17
Show reviews that mention
All reviewslazy riverboat slipspool arealabor daythe kitchengreat vacationmaster bedroomthe past yearssecurity guardparking passfamily tripbeautiful viewfront desk staffhot tubwe've stayedgreat condophoenix
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1 - 5 of 349 reviews
Reviewed 1 week ago via mobile

We had a spacious, clean, well equipped condo. The kids loved the pool and slide. We all enjoyed the lazy river and sitting on the balcony looking out over the pool and balcony. Great vacation spot. Definitely a future destination.

1  Thank Teresa1116
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 6 days ago

Thank you for the 5 star review!! We are thrilled to hear that you enjoyed the cleanliness of your condo as well as our pool and slide area!!! Thanks again for being our guests!! We look forward to welcoming you back again soon!!!

Reviewed 1 week ago

The overall property is very nice. the overall problem is to many people get drunk around the lazy river. Large groups were just standing in the lazy river and ever time you would have to try to sqeeze through the group. Security should not allow...More

Review collected in partnership with this hotel
1  Thank ironmike6464
Reviewed 2 weeks ago

We have been coming to Gulf Shores/Orange Beach every summer and staying at one of the Phoenixes for 40 years. We brought our children, their friends and now our grandchildren. But, Phoenix on the Bay is by far the best place for children and adults....More

Review collected in partnership with this hotel
Thank georgiamyers2018
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

We LOVE hearing reviews like this!! Thank you very much for making us your home away from home at the beach!!! We can't wait to see you again soon!!!

Reviewed 2 weeks ago

It would have been nice to have the pool open later than what it was. Other than that we had no complaints. Even if it was just the indoor that was left open. We realize that not everyone likes to stay up late but some...More

Review collected in partnership with this hotel
Thank Y3967YIdaniels
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

Thank you for the 5 star review!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We are thrilled to hear that...More

Reviewed 3 weeks ago via mobile

My family and I spend our 5th year at the POB, room 1204. The view from our unit was amazing- we could appreciate the scenery of the lazy river and the bay. Our unit was stocked with all the necessary supplies to make our own...More

Thank Beth B
Response from brett_robinson_al, Manager at Phoenix on the BayResponded 3 weeks ago

Thank you for the 5 star review Beth!!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guests experiences in the area. Thanks again!!! We are thrilled to hear...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (36)
Pool & Beach (30)
Dining (1)
Family and Play Areas (4)
Questions & Answers
Ask a question
Marley H
30 March 2017|
Answer
Response from JanetBrettRobinson | Property representative |
Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
1
Vote
Honestly42
26 March 2017|
AnswerShow all 2 answers
Response from susanbV8536OC | Reviewed this property |
Yes you can fish and you can bring your boat as well! It's great!🌞
1
Vote
momjanHuntsvilleAl
13 February 2017|
Answer
Response from JanetBrettRobinson | Property representative |
Hmmm. We don't know of any company off hand. Lots of charter boats and even jet skis. Please contact our Visitor's and Convention Bureau at 800-745-SAND. They will have the best access to information to help you.
0
Votes
Room Tips
"Need a Keurig."
Read review
"Disappointed in this condo."
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"Bring extra house supplies, aka paper towels, toilet paper, dish detergent..."
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"I would suggest purchasing a mattress topper for both bedrooms."
Read review
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