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Phoenix on the Bay

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Phoenix on the Bay
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211 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Arvada
Reviewed yesterday NEW

This was a great unit. The rooms were all good sized. We loved being able to see the pools and lazy river and watch the grandchildren play. They loved it. The kitchen was well equipped with dishes, pots and pans, silverware.

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Helpful?
Thank marciac728
Baton Rouge, Louisiana
Reviewed 1 week ago

Coffee maker was broken with no offer to have it replaced or fixed. There was a piece missing or loose in closet of light of master bedroom. Crack in drawer of refrigerator. Otherwise, a great place to stay.

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Helpful?
Thank orangeb220
Monroeville, Alabama, United States
Reviewed 1 week ago

The unit we rented was a 3 bedroom 3 bath unit. It was extremely nice and neat. It had not been cleaned properly in the master bathroom, but other than that was great. The only thing keeping it out of 5 stars is all the extra "fees" charged. We called and rented the same day. They charged a reservation fee,...

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Helpful?
Thank Donnie R
Robertsdale, Alabama
Reviewed 4 weeks ago

My family/friends really really enjoyed ourselves. I would recommend this place to anyone, even though it wasn't near the beach; you have everything you need there. Lazy River, Pool, etc. Staff and all were outstanding, thanks again Phoenix on the Bay!!

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Helpful?
Thank My Info J
brett_robinson_al, Manager at Phoenix on the Bay, responded to this review

Thanks for the recommendation! We are so glad you all enjoyed your stay and enjoyed Phoenix on the Bay! We hope to welcome you all again soon! - Brett/Robinson Social Team

Reviewed 4 weeks ago

We loved this place. Condo was beautiful...view was perfect and the weather was too. We stayed in 1508 and it would be perfect for family....friends get together. I'd recommend this place hands down to anyone.

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Helpful?
Thank Julie S
brett_robinson_al, Manager at Phoenix on the Bay, responded to this review

We are happy to hear that the weather, view and condo were beautiful during your stay! Thank you so much for the five star review and the great recommendation. We look forward to welcoming you all back again soon! - Brett/Robinson Social Team

Biloxi
Reviewed 1 November 2016

Overall condo was beautiful but living room furniture was really old and uncomfortable so was dining room table. Also the mattress in the master bedroom Had a huge dip in it on the bathroom side of the bed. TV's could use updating as well.

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Helpful?
Thank A7325BCsharonc
JanetBrettRobinson, Guest Relations Manager at Phoenix on the Bay, responded to this review

A7325BCsharonc: It is disappointing to read your review of this condo. I have asked the Property Manager to re-evaluate this unit to make sure that it is comfortable and attractive for guests. Thank you for taking the time to comment on your stay. Despite this, we hope you enjoyed our area and you took home family memories that you will...

Mississippi
Reviewed 30 October 2016 via mobile

We stayed here the entire month of October. The condos are nice and spacious and located on Canal Road near the Recreation Center, Sam's, Shipp's Harbor, Anchors, Master Joe's and Cayman Grill and more. Tiki Hut too. The lazy river is very nice for kids as well as adults. The marina is as nice as it gets. Great views from...

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Helpful?
Thank Tideandtime
brett_robinson_al, Manager at Phoenix on the Bay, responded to this review

Thank you for the five star review! We are so happy to hear that you all enjoyed your month long stay with us. We can't wait to welcome you all back again soon! - Brett/Robinson Social Team

Pascagoula, Mississippi
Reviewed 29 October 2016

We had the most wonderful time. This was our 6th time to stay at Phoenix on the Bay and our longest stay. (one month) We love it in Orange Beach, there's so many things to do in the area, shopping, dining, the beach, but The Lazy River at the condo is the best. The rooms have everything you could need....

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Helpful?
Thank rodm342
brett_robinson_al, Manager at Phoenix on the Bay, responded to this review

Oh, wow! Thank you so much for the fantastic review. We are so thankful for your returned visits. We can't wait to welcome you back again for your next two visits! -Brett/Robinson Social Team

Pelham, Alabama
Reviewed 27 October 2016

This condo was beautifully decorated; furniture in living room and beds very comfortable. Nice large balcony with teak furniture and plenty of seating. We enjoyed staying here very much and will definitely be back.

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Helpful?
Thank sheryls48
brett_robinson_al, Manager at Phoenix on the Bay, responded to this review

We can't wait to welcome you back! Thank you for the great review. We are so happy that you all enjoyed your stay with us. Brett/Robinson Social Team

Blairsville
Reviewed 26 October 2016

My family and I had a wonderful experience staying here. The amenities are great. The lazy river was very nice and the slide was fun. The condo was very spacious with 2 king size beds. The view on the balcony was very nice looking into the bay.

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Helpful?
Thank reneaumike49
brett_robinson_al, Manager at Phoenix on the Bay, responded to this review

We are so happy to hear that you and your family enjoyed your stay. Thank you for the five star review! We hope to welcome you back again soon! - Brett/Robinson Social

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Phoenix on the Bay is a hidden gem in the beautiful back-bay playground of Orange Beach. Many who book here come back year after year to enjoy the long, winding lazy river that takes nearly 6 minutes to float around. Spacious 1-, 2- and 3-bedroom units sleep 4, 6 and 8 people, respectfully, and up to 10 or 12 in some units. Each unit has floor-to-ceiling windows and a private balcony with bay views. A full-time, on-site staff is ready to assist Brett/Robinson renters. Other amenities include an indoor pool, an outdoor pool, a kiddie pool with slide, lighted tennis courts, hot tubs and a sauna, a fitness room, barbecue grills at the bay's edge, boat slips, a putting green, and on-site security. Alabama's sugar-white beaches and shopping destinations are easily within a 10-minute drive. Great restaurants are within biking distance. (Courtesy note: Parking is limited. A one-bedroom condo will be issued one car pass. A two- or three-bedroom unit will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix on the Bay

Address: 27580 Canal Rd, Orange Beach, AL 36561-4067
Region: United States > Alabama > Orange Beach
Number of rooms: 162
Also Known As:
Phoenix On The Bay Hotel Orange Beach
Phoenix Bay
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix on the Bay staff and other travellers.
2 questions
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Brentwood, Tennessee

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Questions? Get answers from Phoenix on the Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 king beds”
 of 5 bubbles I7783SDjulies, 8 Nov 2016 | Read review
“Unit 1205, large 3 bedroom, 3 bath condo”
 of 5 bubbles sheryls48, 26 Oct 2016 | Read review
“The only suggestion for this unit would be MORE kitchen towels! We had ONE!!!! ”
 of 5 bubbles kphiggins, 20 Oct 2016 | Read review
“The 2 bedroom xx31 rooms all have a wrap around balcony which makes being outside in most any weather pleasant. ”
 of 5 bubbles 656judees, 18 Oct 2016 | Read review
“The 3 bedrooms are corner rooms with large balconies.”
 of 5 bubbles 282cheryla, 4 Oct 2016 | Read review
5 of 5