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Traveller (64)
Room & Suite (31)
Pool & Beach (12)
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Overview
  • Excellent56%
  • Very good23%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“brett robinson”(56 reviews)
“the kitchen”(39 reviews)
“enjoyed our stay”(27 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Phoenix VII
Hotel deals
Offers from Phoenix VII
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Reviews (680)
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680 results
Traveller rating
365
161
81
45
28
Traveller type
Time of year
LanguageEnglish
365
161
81
45
28
Show reviews that mention
All reviewsbrett robinsonthe kitchenenjoyed our staynice propertyfamily vacationcondo unitmaster bedroomgreat amenitiesgreat condoperdido passindoor and outdoor poolsgreat vacationup to datetennis courtsgreat beachgreat viewgulf shores
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1 - 5 of 680 reviews
Reviewed 3 days ago

This is our second year staying at Phoenix VII. What a great place to go for spring break. The rooms are immaculate, and I love having the washer and dryer in the room. My only concern is that check-in was said to be at 4...More

Review collected in partnership with this hotel
Thank cklab5
Response from brett_robinson_al, Manager at Phoenix VIIResponded 2 days ago

Thank you for the 5 star review!!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to strive towards providing the best guest experiences in the area. Thank you again for being our guests!! We...More

Reviewed 4 days ago

The good....we loved our condo 1402 in Phoenix VII. It was clean and the view was absolutely gorgeous. The king sized bed was comfortable, but the pull out couch definitely could of used a better mattress. Our room was promised to us by 4:00 pm....More

Review collected in partnership with this hotel
Thank Heather G
Response from Vicki C, Guest Relations Manager at Phoenix VIIResponded 4 days ago

Thank you for taking the time to review your stay on TripAdvisor. Brett-Robinson does not own the building. The owners have an association which makes decisions on when to perform maintenance and construction projects, and then informs us of those projects. As soon as we...More

Reviewed 1 week ago

Guaranteed checkin 4:00pm, our unit was finally available at 6:15pm, so there went our evening at the pool and on the beach. Sofa fabric nasty, I covered with sheets before we sat on it. Mattress in master, worn out, there were actually indentions, where people...More

Review collected in partnership with this hotel
Thank Lisa M
Response from Vicki C, Guest Relations Manager at Phoenix VIIResponded 1 week ago

Thank you for reviewing your stay. I apologize for the time you got checked into your unit, our housekeeping department worked as hard as they could to get everyone in as early as possible. I have forwarded your comments to our housekeeping director so that...More

Reviewed 1 week ago

Excellent views of the Gulf Great Seafood Good Shopping Wonderful times with family and friends Phoenix V!! has friendly/good 24 hrs staff - nice exercise room --indoor and out door pool everything is clean and kept up well

Review collected in partnership with this hotel
Thank ss1892
Response from brett_robinson_al, Manager at Phoenix VIIResponded 1 week ago

We LOVE hearing reviews like this!! Thank you very much for being our guests!!! We can't wait to welcome you back again for another amazing beach getaway!!!

Reviewed 1 week ago

Nice unit. Obstructed view of the beach by large piles of sand. No lounger on balcony. We enjoyed our stay, we had to book last minute and was glad to get this unit. The interior was nice. Bed is extra firm.

Review collected in partnership with this hotel
1  Thank nrtw2016
Response from brett_robinson_al, Manager at Phoenix VIIResponded 1 week ago

Thank you for the great review!!! We are happy to hear that you enjoyed your stay with us!! Thank you again for being our guests!! We hope to see you again in the future!!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (31)
Pool & Beach (12)
Family and Play Areas (3)
Questions & Answers
Ask a question
ldasz
30 May 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
yes, the master typically has a walk in closet and the 2 additional also have closets for your belongings. Enjoy your stay here! Please ask if you have additional questions.
1
Vote
Debbie C
19 April 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
Hello. At least from Brett Robinson Vacation Rentals, only guests staying in condos designated as smoking permitted are allowed to smoke on the balcony. A guest staying in a condo designated as non-smoking is not allowed... More
0
Votes
kate l
1 January 2017|
AnswerShow all 6 answers
Response from Bruce Y | Reviewed this property |
50 yards.
0
Votes
Room Tips
"Keep the unit updated and in working order."
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"Unit is very close to upper parking lot. Easy to get to car."
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"I picked this room due to allergies...loved the tile and the leather couch - however I didn't expect the..."
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"Remodel the living room, Place cheap towel (over the door) racks everywhere you can..... bedroom..."
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