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24/12/2017 25/12/2017
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    Phoenix IV

    24250 Perdido Beach Blvd, Orange Beach, AL 36561-3085
    +1 855-619-4702
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    24/12/2017 25/12/2017
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    Traveller (5)
    Pool & Beach (11)
    Room & Suite (11)
    Overview
    • Excellent50%
    • Very good26%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “brett robinson” (20 reviews)
    “the kitchen” (19 reviews)
    “a great week” (3 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Tennis Court
    Self-Serve Laundry
    3.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (264)
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    1 - 5 of 264 reviews

    Reviewed 4 weeks ago

    Condo P4-4093 was in need of some updating. The carpet needs cleaning or even replaced. Vacuum cleaner was not operable due to extreme clogging, took over a week to get another vacuum cleaner that was also broken. Finally, Abner Murillo took the filter and cleaner...More

    Review collected in partnership with this hotel
    Thank Linda T
    Response from Vicki C, Guest Relations Manager at Phoenix IVResponded 2 weeks ago

    Linda, Thank you for taking the time to review your stay on TripAdvisor. I have forwarded this review to the property manager so that she may address the issues with her staff. We value our guests and their feedback, and hope you will consider staying...More

    Reviewed 4 weeks ago

    The room and facility were outdated but comfortable. There was major construction going on that was not disclosed until I booked the condo so that was very disappointing since the pool indoor and outdoor were closed. We did have access however to the next door...More

    Review collected in partnership with this hotel
    Thank Kevin B
    Response from Vicki C, Guest Relations Manager at Phoenix IVResponded 2 weeks ago

    Kevin, I am sorry to hear you experienced inconvenience with the pools being closed for maintenance during your stay. Thank you for the kind words about our staff, I will be sure to pass your review along to them!

    Reviewed 4 weeks ago

    Always come down in late October for a week to hang out with friends who also stay in Phoenix IV.. Had a great time !!! Loved our condo, & hopefully we can book the same one again next year.. We try to make it down...More

    Review collected in partnership with this hotel
    Thank Jane W
    Response from brett_robinson_al, Manager at Phoenix IVResponded 3 weeks ago

    Thank YOU for being such wonderful guests!!! We truly appreciate you all!!! We can't wait to see you again soon!!

    Reviewed 1 November 2017

    This was our 2nd time staying in the condo. Last year was great. This year, the hurricane did a little damage to some of the condos, including Phoenix 4. The maintenance crews were working to repair damages on the balconies but what I didn't like...More

    Review collected in partnership with this hotel
    Thank DanielTeague
    Response from Vicki C, Guest Relations Manager at Phoenix IVResponded 4 weeks ago

    Hi Daniel, Thank you for your review. Hurricane Nate was a hindrance all along the Gulf Coast, and in anticipation of such issues Brett-Robinson offered our guests full refunds for the money paid toward their vacation, or the opportunity to reschedule their stays as we...More

    Reviewed 24 October 2017

    Well we stay here every year, but this year was a different experience for us. There was a ton of construction going on on our building, no one notified us. Also, it was DANGEROUS. There were pieces of concrete and metal falling all over our...More

    Review collected in partnership with this hotel
    Thank janie_rager3
    Response from Vicki C, Guest Relations Manager at Phoenix IVResponded 4 weeks ago

    Janie, I apologize for your inconveniences. Brett-Robinson sends email correspondences to all our guests if there is to be construction during your stay. I apologize if you did not receive such correspondence. It is necessary for the buildings to undergo certain projects in order to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$ 226 - US$ 561 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 53
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com so you can book your Phoenix IV reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix Iv Hotel Orange Beach
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    Traveller (5)
    Pool & Beach (11)
    Room & Suite (11)
    Hotel & Grounds (7)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    donna r
    22 October 2017|
    AnswerShow all 5 answers
    Response from Ron F | Reviewed this property |
    IV has both indoor and outdoor pools and an outdoor kids pool with a mushroom shower. The pools and grounds were are well maintained and cleaned,
    0
    Votes
    Vtoler05
    27 May 2016|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Additional parking passes are based upon availability on the day of arrival. If there are additional passes, you can purchase them at the lobby desk. If not, the desk associates can tell you where off site parking is... More
    0
    Votes
    Room Tips
    "Believe if these items are addressed we would stay again in this unit. Spoke with others around the pool and..."
    Read review
    "The room was clean, decorated in a fun, but tasteful manner, and the view was great! I noticed a new shower..."
    Read review
    "Huge unit, everything you need for your stay! Super spacious and cozy!"
    Read review
    "Better cable or channel selections"
    Read review
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