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Traveller (47)
Room & Suite (24)
Pool & Beach (15)
Overview
  • Excellent41%
  • Very good28%
  • Average14%
  • Poor11%
  • Terrible6%
Travellers talk about
“brett robinson”(43 reviews)
“family vacation”(27 reviews)
“the kitchen”(25 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Phoenix I
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Offers from Phoenix I
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Reviews (375)
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375 results
Traveller rating
147
105
56
43
24
Traveller type
Time of year
LanguageEnglish
147
105
56
43
24
Show reviews that mention
All reviewsbrett robinsonfamily vacationthe kitchengreat oceanthe living room furnitureenjoyed our staynice condoparticular unitgulf shoresbeach chairskiddie poolcleaning feeair conditionergreat place to stayspring breakbeach viewhot tub
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1 - 5 of 375 reviews
Reviewed 3 weeks ago

Realizing that there were extensive renovations going on, I understand, (sort of) why the unit we were supposed to be in was not ready by January 1 because the windows were not yet installed. However, BR had to have known more than three days before...More

Review collected in partnership with this hotel
Thank Kathleen M
Response from Vicki C, Guest Relations Manager at Phoenix IResponded 2 weeks ago

Kathleen, thank you so much for your review. Construction projects are an unfortunate need at times, and we try to give our guests as much notice as possible of any hindrance they may encounter during their stay. Our very untypical weather conditions this past winter...More

Reviewed 4 weeks ago

truly had a great stay! brought my mother an she is very disable an we were so close to beach that for first time in 10 years that she could with help walk to beach an put her toes in the ocean!! great stay tks

Review collected in partnership with this hotel
Thank jefferyburroughs
Response from brett_robinson_al, Manager at Phoenix IResponded 4 weeks ago

We LOVE hearing reviews like this!!! Thank you for being our guests!!! We look forward to welcoming you back again soon for another fun and relaxing stay at the beach!!

Reviewed 4 weeks ago

We had a few problems with our original condo in Phoenix11 and the staff changed our condo to Phoenix 1 as an upgrade. We liked it so much that we have booked the months of October 2018 and Feb 2019. Thanks Brett Robinson

Review collected in partnership with this hotel
Thank Sue M
Response from brett_robinson_al, Manager at Phoenix IResponded 4 weeks ago

Thank YOU for being our guests!!! We are thrilled to hear that you enjoyed the hospitality of our staff during your stay with us!! We can't wait to see you again soon!!!

Reviewed 8 March 2018

First, I was originally supposed to be in Phoenix II in the top floor pent house. Last minute they send me an email telling me my condo was changed over to Phoenix I (after I paid for the entire stay up front) I was able...More

Thank KRISTEN E
Response from Vicki C, Guest Relations Manager at Phoenix IResponded 2 weeks ago

Kristen, Thank you for leaving a response about your stay at Phoenix I, I know management has been in contact with you since the incident and that they have assessed the issues directly with you. I hope you are willing to give us another chance...More

Reviewed 1 November 2017

This is a very well kept building with fantastic beaches and water access, as well as a very nice pool, tennis courts, racquetball court, weight room and sauna. The building staff were very friendly and helpful. We were delighted to see dolphins playing not to...More

Review collected in partnership with this hotel
Thank tmallmen
Response from brett_robinson_al, Manager at Phoenix IResponded 7 November 2017

We LOVE hearing reviews like this!!! Thank you again for being our guests!! We are thrilled to hear that you loved our many amenities as well as the location of our property!!! We can't wait to welcome you back again in the future for another...More

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About
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 150 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 150 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (24)
Pool & Beach (15)
Family and Play Areas (1)
Questions & Answers
Ask a question
UMShannon
3 May 2017|
AnswerShow all 4 answers
Response from DortD | Reviewed this property |
Yes they do!
1
Vote
maresb321
8 July 2015|
Answer
Response from erinkygirl | Reviewed this property |
If you stay at the Phoenix I, there are a couple. Live Bait & Wintzell's Oyster House are basically right across the street. About 1/2 mile down the road is Bubba's Seafood House too. Live Bait has a pretty good night life... More
0
Votes
Room Tips
"Have the master bedroom closet accessible! Would not stay again because of this inconvenience. Need some..."
Read review
"Clean and fix up."
Read review
"The room was amazing! We only have one little complaint and that was the mattresses in the bedroom. The bed..."
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"We liked unit 1107. All views are ocean front."
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