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Hilton Garden Inn Mobile West I-65/Airport Blvd.

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#13 of 64 Hotels in Mobile
Certificate of Excellence
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Hilton Garden Inn Mobile West I-65\/Airport Blvd.
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359 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Mobile West I-65/Airport Blvd.
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Showing 357: English reviews
Augusta, Georgia
Reviewed 5 weeks ago

As a Diamond Member, I anticipated more than just a room and bed for my family. The staff of the hotel was not rude, nor were they accommodating -- As a Franchise, I guess it was ok to provide the minimum of the brand name. This Hotel has the looks of a Hilton brand -- I consider myself an experience...

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Helpful?
Thank Vern B
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for your feedback, Vern B. We appreciate you taking out the time to share your experience. We sincerely apologize for not meeting your expectations. As a team, we strive to provide every guests with an excellent stay and we fell short for you. We will use your experience as fuel in our continued quest to always improve. If...

Peachtree Corners, Ga, United States
Reviewed 19 February 2017

Excellent stay. Top notch staff, comfortable beds. The full service restaurant was convenient with good service and excellent food. The clerk who checked us in made sure all our pre arrival request and needs were taken care of. Highly recommended.

Review collected in partnership with Hilton Garden Inn
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Thank harmons636
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, harmons636!!! We appreciate you taking out the time to share your experience. It is such a delight to hear how much of a positive impression our staff makes on our guests. We strive to give our guests an overall excellent stay and we are so pleased that we provided that for you. We hope you...

Columbus, United States
Reviewed 15 February 2017

I stayed in this hotel one night for a business trip. We enjoyed a delicious dinner across the street and found this stay to be excellent in every way - staff, facilities, location. Would definitely stay again!

Review collected in partnership with Hilton Garden Inn
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Thank chrismC3945JH
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, chrismC3945JH!!!! We appreciate you taking out the time to share your experience and recommending us. We are looking forward to providing the same high quality experience the next time you stay with us. If you need anything or have any additional questions, please don't hesitate to reach out to us anytime. Thank you again, Diana...

Fairdealing, Missouri
Reviewed 15 February 2017

I stayed at this hotel for two weeks on a business trip and had a great time. The staff was friendly and helpful. The only thing that bothered me a little was the carpets in the hotel rooms, they were stained a little and I didn't feel comfortable walking on them barefoot. Other than that everything was perfect, I will...

Review collected in partnership with Hilton Garden Inn
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Thank jaclyn2017
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for your feedback, jaclyn2017!!!! We appreciate you taking out the time to share your experience and we look forward to you staying with us again. We apologize for the condition of the carpets. This year we were due for several renovations. Currently, new carpets have been installed in some of the rooms. The crew will be taking care...

Mobile, United States
Reviewed 7 February 2017

I will return to this hotel! Great service, great staff and easy to get to! I was in town for my son's baseball game and wanted to stay close to the college. A variety of restaurants to choose from nearby and easy to get on and off of I-65.

Review collected in partnership with Hilton Garden Inn
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Thank X971CQbrianf
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, X971CQbrianf!!! We appreciate you taking out the time to share your experience with us. We strive to provide a great experience to our guest every time and we are delighted that we did that for you. We certainly look forward to the next time you are in town. If you need anything in the meantime,...

Montgomery, Alabama
Reviewed 5 February 2017 via mobile

This is, as most HGI's, a great place for a 1 or 2 night stay. It's clean. The beds are comfy. But the staff tho!! EVERY staff member was pleasant, helpful, and professional. This made up for the so so breakfast and somewhat slow service. This is a 4 in the absence of such an awesome staff. With them, a...

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Helpful?
Thank Bill R
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Bill R!!! We appreciate you taking out the time to share your experience with us. First, we want to apologize for the unsatisfactory service you received in the restaurant. We will continue to work at making the service better with the help from the input we receive from our guests. Second, our staff deeply appreciates...

Philippines
Reviewed 24 January 2017 via mobile

My husband and I stayed here for an overnight during our road trip from SC to TX. What we like the best is that it was so easy to find from I-65. The check in was fast and smooth. The room was cozy and clean. The bathroom was a bit small, though it didn't really bother us since we were...

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Thank im_a_universe
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback im_a_universe!!! We are very happy that we could provide you with a good night's rest. We apologize for the disappointment with your food. All aspects of your input will be used as we continue to strive to make the overall guest experience better and better. That is a task that we will always work hard...

Mobile, Alabama
Reviewed 21 January 2017

Business stay was pleasant and the personnel were all very friendly and helpful with any of my needs! The room had all the amenities I need for business travel. A desk, coffee maker, and refrigerator.

Review collected in partnership with Hilton Garden Inn
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Thank gwendolynn92
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, gwendolynn92!!! We deeply appreciate you taking out the time to share your experience with us. It is great to hear that your stay was pleasant and that we could provide for you everything you needed to make your stay enjoyable. We look forward to your next visit. If you need anything or have any questions,...

Tuscaloosa, Alabama
Reviewed 19 January 2017 via mobile

Room was very comfortable, quiet. Bathroom smaller than I like but workable. Used fitness center, was good. Breakfast was good. Found staff to be very professional. Location is a very good one, close to anything you need or want to do.

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Thank Kwajkid007
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Kwajkid007!!! We appreciate you taking out the time to share your experience. It is wonderful that you enjoyed the room, fitness center, breakfast, and our team members. Hopefully, next time we can make your experience exceptional and impress you even more. We are always working to make our guest visits better and better. We look...

Madison, Mississippi
Reviewed 8 January 2017 via mobile

The hotel is clean and centrally located close to I-65. With a winter AAA rate of $74 it was hard to beat. The only issue was that the pillows were extremely soft and for those like myself who need a firm pillow it made for an uncomfortable night's sleep. But otherwise the hotel was clean and affordable and a nice...

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Helpful?
Thank CPARebel
DMoorer, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, CPARebel!!! We are so pleased that you had a nice stay. We apologized that you did not have such a great night sleep. We would have certainly provided you with pillows that were firmer if they were available for switching out. We want all our guests to have a wonderful night sleep when they stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Hilton Garden Inn Mobile West is located off I-65 in Mobile Alabama, eight miles from Mobile Regional Airport and a short drive from Downtown Mobile, in the heart of Mobile.Local Points of Interest:- Mobile Civic Center- Mobile Convention Center- Mobile Tennis Center- Bay Bears Stadium- Ladd Peebles Stadium- Colonial Bel-Air Mall and Springdale Mall- Bellingrath Gardens and Home- Bragg Mitchell Mansion- Historic House Museum- Conde-Charlotte Museum House (House of Five Flags)- Historic Fort Conde - Museum of Mobile- Dauphin Island- Gulf Shores- Alabama State Docks- USS Alabama Battleship Memorial Park - Robert Trent Jones Golf Trail at Magnolia Grove- University of South Alabama- Spring Hill College ... more   less 

Additional Information about Hilton Garden Inn Mobile West I-65/Airport Blvd.

Address: 828 W. I-65 Service Road South, Mobile, AL 36609
Region: United States > Alabama > Mobile
Price Range: ₹ 5,628 - ₹ 13,940 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mobile West I-65/Airport Blvd. 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hilton Garden Inn Mobile West Hotel Mobile
Hotel Style:
#2 Romantic Hotel in Mobile
#9 Business Hotel in Mobile
#9 Family Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Mobile West I-65/Airport Blvd. staff and other travellers.
1 question
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Oak Ridge, Tennessee
7 months ago

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Questions? Get answers from Hilton Garden Inn Mobile West I-65/Airport Blvd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All great, choose your preference.”
 of 5 bubbles jtracybooth, 28 Feb 2017 | Read review
“Rooms that aren't close to an elevator because it is noisy.”
 of 5 bubbles bwudar, 11 Jul 2016 | Read review
“Rooms are great, front desk help, and hotel policies not customer friendly.”
 of 5 bubbles loyalc2016, 22 Feb 2016 | Read review
“Stay on upper floors and ask to face away from the interstate.”
 of 5 bubbles babsandmark9121, 27 Oct 2015 | Read review
“Get HH Honors and get the top floors”
 of 5 bubbles mc100070, 5 Oct 2015 | Read review
5 of 5