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Holiday Inn Express & Suites Mobile West - I-65

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Traveller (27)
Room & Suite (16)
Pool & Beach (2)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
Hotel links
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Special Offer:Save More on Your Rate
Hotel deals
174Reviews
46Photos
1Q+A
31Room tips
Traveller rating
  • 46
  • 69
  • 30
  • 13
  • 16
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Popular mentions
Nice place. I'd stay here again. Comfy bed. Nice shower. Decent breakfast. Good value. Yeah repeat worthy. The front desk folks were pleasant. My room was nice and big. For what they are offering and the value, they are both in alignment.
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Response from HIEmob, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 3 weeks ago
Daniel, Thank you so much for such a great review of out staff and hotel. We love seeing our guest enjoy their stay with us. We look forward to seeing you again the next time you are in the Mobile area.
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I booked the hotel room in advance through the hotel website. My card was charged that morning. When I arrived, they gave us a room key. When we got to the room, we saw that the room was already occupied. We went to the front desk. They said that there was a mixup and that the
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 7 Feb 2019
Hi 694leann, Thanks for sharing feedback and for staying with us. We only want our guests to leave with wonderful memories of their stay with us. I am sorry to hear that the general upkeep of the rooms you received was less than satisfactory. Comments such as yours are important and relayed to the team to help point out areas that need additional attention. In line with this, I have sent you an e-mail to further reach out to you. Despite the setbacks mentioned on your review, I hope you would give us another chance make your stay better than the last. Sincerely, Connie D Case Manager IHGService
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We travel often and usually stay at Holiday Inn Express. This experience made us rethink our allegiance to the chain. We called the hotel to check on accommodations at about 3 PM the same day we needed the room. We were specific in our request for handicapped and were told
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Response from StanR265, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 22 Jan 2019
I am very sorry for the issues you encountered during your stay with us. I assure you this is not the norm. If there is any thing I can do for you please give me a call.
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We stayed here for the national usta tournament last week. I was worried due to some of the reviews but we saw nothing of what was written. Friendly, helpful staff, no mold, clean rooms, decent food. Staff went out of their way to help with an early departure time putting out
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Response from StanR265, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 31 Oct 2018
Thank you so much for such a great review. We really enjoyed have you group here, and thanks for voting on your favorite pumpkin from our staffs contest. We hope your team was successful in the tournament. We look forward to seeing you again.
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Good service is expected. Personal service keeps us going back. Lots of hotels in the area to choose from - probably not a nickels difference in the lot - a few $, a few amenities, etc. Personal service keeps us going back.
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Response from StanR265, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 11 Oct 2018
Thank you so much for your review. You are compelely correct about service. We stress that to our staff.
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"Be sure of the specific handicapped arrangements available in your room. Don't hesitate to leave if they aren't what you need!"
"we prefer the suites"
"Ger room on back side for quiet."
"The 3rd Floor room was well insulated, and spacious."
"If you are a smoker have them give you a room on 1st floor on end They did that for us."
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PRICE RANGE
US$ 96 - US$ 152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites mobile hotel mobilemobile comfort suites
FORMERLY KNOWN AS
Comfort Suites Mobile
LOCATION
United StatesAlabamaMobile
NUMBER OF ROOMS
60
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