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Holiday Inn Express & Suites Mobile West - I-65

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Traveller (27)
Room & Suite (16)
Traveller (27)
Room & Suite (16)
Pool & Beach (2)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Indoor pool
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
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Special Offer:Annual Sale
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Reviews & more
171Reviews
46Photos
1Q+A
30Room tips
Traveller rating
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  • 13
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Show reviews that mention
We stayed here for the national usta tournament last week. I was worried due to some of the reviews but we saw nothing of what was written. Friendly, helpful staff, no mold, clean rooms, decent food. Staff went out of their way to help with an early departure time putting out f
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Response from StanR265, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 31 Oct 2018
Thank you so much for such a great review. We really enjoyed have you group here, and thanks for voting on your favorite pumpkin from our staffs contest. We hope your team was successful in the tournament. We look forward to seeing you again.
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Good service is expected. Personal service keeps us going back. Lots of hotels in the area to choose from - probably not a nickels difference in the lot - a few $, a few amenities, etc. Personal service keeps us going back.
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Response from StanR265, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 11 Oct 2018
Thank you so much for your review. You are compelely correct about service. We stress that to our staff.
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I was a regular guest at this hotel. I will NEVER darken their door again. Last night’s stay fixed that. Smell of mold could be sliced with a knife in my room. Hotel was full so I could not be moved. Wish I had checked out immediately. It only got worse from there. Mold smell was
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Response from Stan R, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 9 Aug 2018
I am so sorry that you did not enjoy your stay. I did reach out to you with a resolution. I check the room that morning and he A/C was fan on mode which blows air from outside in if the fan was on auto it just recirculates the in the room keeping drier and less humid to cause the dampness. I would hope that you can give us another try the next time you are in Mobile. Yoou know from your previous stays that is a great property.
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We really enjoyed our stay here and would be sure to stay again. The rooms were exceptional and the bed was so comfy. The breakfast was tasty although the staff running it seemed to be a little hectic and not on top of things. Also with the A.C. broken downstairs it got a little
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Response from Stan R, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 11 Jul 2018
Thank you so much for your comments. We truly appreciate that our guests let us know they enjoyed their stay with us. The lobby is much more comfortable now. We hope to see you again soon.
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Decent. A tad high priced for what you get. Room was mid-size at best. Very good mattress. Clean. Tile floor in bathroom had a long crack. The fitness room had everything except free weights. They had a universal machine instead. The floor was faux hardwood on cement. Th
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Response from Stan R, General Manager at Holiday Inn Express & Suites Mobile West - I-65
Responded 16 Apr 2018
Thank you for your review. We appreciate the nice comments you had for the staff friendliness and breakfast. I will definitely take a look at upgrading the work out mat in the fitness center. Please consider us again on your next trip to Mobile. Thank you,,
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Photo provided by managementHoliday Inn Express & Suites Mobile West - I-65
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Photo provided by managementHoliday Inn Express & Suites Mobile West - I-65
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Photo provided by managementHoliday Inn Express & Suites Mobile West - I-65
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Photo provided by managementHoliday Inn Express & Suites Mobile West - I-65
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Is it continental breakfast or cook to order ? Is your pool indoors or outdoors and is it heated ? Are there 2 bedroom and 2 bathroom suites ?
"we prefer the suites"
"Ger room on back side for quiet."
"The 3rd Floor room was well insulated, and spacious."
"If you are a smoker have them give you a room on 1st floor on end They did that for us."
"Don't stay on 1st floor or in a room facing the street"
Previous
PRICE RANGE
US$ 90 - US$ 136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites mobile hotel mobilemobile comfort suites
FORMERLY KNOWN AS
Comfort Suites Mobile
LOCATION
United StatesAlabamaMobile
NUMBER OF ROOMS
60
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