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Extended Stay America - Mobile - Spring Hill

Room & Suite (6)
Dining (1)
  • Excellent40%
  • Very good18%
  • Average13%
  • Poor16%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (43)
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All reviewswonderful customer servicegrab and goroom was cleanexcellent hotelspringhillatlantacomfort
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11 - 15 of 43 reviews
Reviewed 21 November 2017

Hotel was clean although there was a smell to it. Noise from interstate made it impossible to sleep. My room was on very back side of propertry. I did not feel safe staying at this hotel. Area of town not the best.More

Review collected in partnership with Extended Stay
Thank 729darlene
Response from 00esa, Manager at Extended Stay America - Mobile - Spring HillResponded 22 November 2017

Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should...More

Reviewed 10 November 2017

Not a chance!!! The company that I was working with had a free room for me at this hotel. I viewed a couple rooms from some People that I knew were staying there. There is no way I would ever sleep at this hotel. I...More

Thank Michael T
Response from 00esa, Manager at Extended Stay America - Mobile - Spring HillResponded 12 November 2017

Michael, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More

Reviewed 8 November 2017

This was my second stay here and it was very disappointing, especially compared to the first time about a year before. The front desk was very unconcerned that we had to park our car in a dark parking lot somewhere across the street while RVs...More

Thank MAHegvold
Response from 00esa, Manager at Extended Stay America - Mobile - Spring HillResponded 9 November 2017

We are sorry you were disappointed with your stay this time and apologize for the inconvenience you experienced. We have discussed your feedback with my team members in an effort to enhance our guest experience. We hope you will give us another chance to impress...More

Reviewed 15 September 2017

This is my old go to for working in Mobile, AL. The kitchenette is always nice for saving money on eating out. The rooms are always clean and well put together. The front desk staff knows me by name and always does their best to...More

Thank R4676WTtimothym
Response from 00esa, General Manager at Extended Stay America - Mobile - Spring HillResponded 16 September 2017

Timothy, thank you for sharing your experience. We are happy to know you loved the kitchenette in your room and enjoyed the service provided by our courteous associates. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General...More

Reviewed 21 August 2017 via mobile

I have stayed at Extended Stay of America Springhill location several months while working in the area. The staff (especially Jacqunita) is very welcoming! The customer service is by far the best compared to other hotels in the area! It is also very clean! The...More

Thank lambruschini2017
Response from 00esa, General Manager at Extended Stay America - Mobile - Spring HillResponded 21 August 2017

Thank you for sharing a wonderful review of your stay at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit....More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Price range
US$ 69 - US$ 106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Price range
US$ 69 - US$ 106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Room & Suite (6)
Dining (1)
Questions & Answers
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Room Tips
"Ask for side away from road and parking lot."
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"Ask for a remodeled room, if they even have any."
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"Rooms away from the interstate are the quietest."
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"Book another hotel if you don't want unpleasant surprises."
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