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Quality Inn & Suites

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139 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Abingdon, Virginia
Reviewed 6 days ago NEW

The first night I thought this was very nice, but the 2nd day the maid did not come so I had no towels, soap, etc. I could not even shower before check out. The front desk was not at all helpful. The breakfast service person was rude.

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Helpful?
Thank Openmind45
Reviewed 8 October 2016 via mobile

Hotel had the potential to be great. I even managed the super cold hot tub and pool. But the lady (Pat) who runs the continental breakfast is the meanest employee I have ever run into at a hotel. Yesterday I asked if there was anymore coffee. Instead of an answer she went into the kitchen and started throwing things around....

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Thank Sandra S
Reviewed 12 August 2016 via mobile

The staff was very friendly here and the breakfast was ok, the positives end there. The room was the grossest place I've ever stayed. The air conditioner was moldy and rusty and made the room humid and not cold at all... I'm pretty sure I may have mold in my lungs, my demise is surely inevitable. Above the window over...

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Helpful?
Thank Andrea0427
Tracy J, Manager at Quality Inn & Suites, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards,

Parsons, Kansas
Reviewed 11 August 2016

Everything was very clean. We had a very refreshing night of sleep for the day of traveling ahead. Will be coming back. Front desk staff was very nice and helpful. I will recommend this location to everyone.

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Helpful?
Thank THenry14
Tracy J, Manager at Quality Inn & Suites, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Tracy J.

Houston, Texas
Reviewed 28 July 2016 via mobile

Worst hotel i have ever stayed in. Called ahead was told they had a king size bed with pull out couch. Ended up with a reg size with the nastiest couch pull out i have ever seen. Storming that night and we had three rooms so ended up staying. Our group was all disappointed. I dont even think they cleaned...

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Thank abadgirl
Mobile, Alabama
Reviewed 23 July 2016

Stopped for the night on the way to Destin, FL on vacation. Although it was late when we got in the girl at the front desk, Stephanie, was cheerful and very helpful. Great room, great location, and great amenities.

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2Thank jirwin08
Petal, Mississippi
Reviewed 21 July 2016

This was the worse hotel stay I have ever experienced. We visited Mobile for a baseball tournament. We had 20 rooms blocked off for our group. I had issues starting with calling to simply reserve my room. The staff was unprofessional and I had to ask for management just to reserve a room that was already blocked for our team....

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Thank emartin23
Reviewed 21 July 2016 via mobile

Breakfast was great!! Loved the selection. The rooms are very spacious and clean. Front desk was very attentive! The pool was very clean and refreshing! We lobbed that it was indoors. Mobile has been very saturated lately. We will definitely be back when we need the room!

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Thank Brittany H
New Jersey
Reviewed 16 July 2016

I like the person who said "keep on driving"--only wish I would have taken that advice! We were on an extended road trip, and had driven over 10 hours that day, so just wanted to find a place to crash. I find the Holiday Inn Express chain is usually a sure bet, but they were sold out that night, and...

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Thank Eyebatter357
Mobile, Alabama
Reviewed 14 July 2016

I travel for work and stayed here because flight was cancelled and other hotels booked. I admit I rarely write reviews but this place was so dirty, I just wanted to warn others. The only positive I can say is the staff was friendly. Carpet nasty, comforter had stains, sink stopped up, TV did not work. Stay away!

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Helpful?
Thank dsynatschk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Quality Inn & Suites in Mobile, Alabama. Our pet-friendly, smoke-free hotel offers many amenities including free wifi, free full breakfast buffet, free newspaper, and an indoor heated pool and hot tub. Our all-suite hotel offers rooms that are 30% larger than traditional hotel rooms, complete with separate eating, sleeping and work areas to make you feel at home. Laundry facilities are also available for added convenience. Business travelers will appreciate conveniences like large work areas, and a business center including access to copy and fax services. ... more   less 

Additional Information about Quality Inn & Suites

Address: 150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
Region: United States > Alabama > Mobile
Price Range: ₹ 4,084 - ₹ 6,602 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Quality Hotel Mobile
Quality Inn And Suites
Mobile Quality Inn
Quality Inn Mobile
Hotel Style:
#10 Business Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great, clean rooms.”
 of 5 bubbles jirwin08, 22 Jul 2016 | Read review
“Check out your room for working AC, and TV. Also check to see if it's been cleaned in at least the last week.”
 of 5 bubbles mlusky, 24 Jun 2016 | Read review
“I'm not sure there is a good room. We were on the third floor and it was noisy and not clean.”
 of 5 bubbles L5223NSpaulab, 3 Sep 2015 | Read review
“Check the bathroom cleanliness before you get too comfortable.”
  • The bathroom really needs to be updated.
  • Shower is mended with aluminum tape
  • Hair and tampon string at the top of the shower wall
 of 5 bubbles khazzmat, 8 Aug 2015 | Read review
“Is there a good room?”
 of 5 bubbles zs1121, 16 Jul 2015 | Read review
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