We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stopped here and got a room. The front desk clerk advised breakfast was from 6-10am. We went down for breakfast and it is not a free breakfast. You have to eat in the restaurant. I felt the clerk was very misleading, as she never...More
1 Thank Suzanne B
Response from IHGService, Guest Relations Manager at Holiday Inn Mobile - AirportResponded 5 February 2018
Hi Suzanne B,
Thank you for staying at our property and leaving us feedback.
It is nice to know that you rated your overall experience average. However, I regret that we fell short of your expectations in terms of the breakfast service.
Your experience with...More
We stayed for one night and arrived very late. I was very impressed with the service we received - the staffer on duty was very nice. The lobby was very new looking and very clean.
Our room was very clean and with fresh decor.
What an amazing bartender "HaLeigh"She kept us laughing and having a good time all night! Curtis "the chef" made great burgers and the BEST seafood gumbo I've ever eaten!! Holliday inn wouldn't be the same without the two of them!!!! The guy next to us...More
The facility is clean but that's about all I can say. It's not a good neighborhood. It's not well maintained. The door to my room wouldn't latch closed without engaging the the deadbolt. When I checked in, the staff was playing on their phones. It...More
2 Thank kshea052016
Response from IHGService, Guest Relations Manager at Holiday Inn Mobile - AirportResponded 11 November 2017
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our hotel. However, I was concerned to see that you were not impressed due to the...More
Sadly today I say goodbye to Holiday Inn. I stay at the Holiday Inn in Mobile on airport frequently. The last few times I've tried to forgive them for poor service and make excuses. This trip is the one that broke the camels back. Ty...More
1 Thank Margie C
Response from IHGService, Guest Relations Manager at Holiday Inn Mobile - AirportResponded 15 September 2017
Hi Margie C,
Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the experience you had with the level of service you received from our staff and the shortfalls you have noticed in our restaurant. It...More