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Holiday Inn Mobile - Airport

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Holiday Inn Mobile - Airport
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176 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Reviewed 2 weeks ago via mobile

Our room was clean & staff was nice. DO NOT eat at the restaurant!! Food was TERRIBLE! Ordered pizza that tasted frozen. Mixed Drinks from the bar were good. My family stayed two nights and it was just ok. The pool is small and water was cloudy. Nice sized outdoor patio seating.

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Helpful?
Thank Lwelscher
Dallas, Georgia
Reviewed 5 weeks ago

I was not excited when we turned off an access road down a little side road but the side trip was well rewarded. The hotel was gorgeous and so much more upscale than I was expecting. The indoor pool was nice - we watched TV and swam for hours. The room was upscale, comfy bed, nice little kitchenette set-up. We...

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Helpful?
Thank RachelRS87
Reviewed 4 February 2017 via mobile

This hotel lacks the utmost in attention to detail. And also, a MANAGER's presence when things aren't right...NO WHERE to be found. If you need the van to pick you up at the airport...WALK, it will be quicker. The heat didn't work in the room. Yes. The HEAT. I put the thermostat as high as it would go, and all...

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Helpful?
1Thank MatthewBlase
IHGService, Guest Relations Manager at Holiday Inn Mobile - Airport, responded to this review

Dear MatthewBlase, Thank you for choosing to stay at the hotel and completing your review. Our hotel ensures that the onsite facilities are well maintained and every staff members work diligently to provide good value, comfortable, and clean accommodations. It is truly regrettable that you were let down by the overall condition of the hotel. Your concerns regarding the unsatisfactory...

Cochin
Reviewed 23 November 2016

Location of hotel is serene..nice location for evening and morning walk..walmart is closeby and hotel arranges drop and pick up from walmart free of cost.. room and toilet is very clean..friendly front desk staff.. cons: restaurant service is too slow... food qty is less and pricey..complimentary buffet not available and its a la carte.. coffee kept in lounge tastes awful.

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Helpful?
Thank Ft A
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I do greatly apologize for the restaurant service as customer service is something our staff takes great pride in. We greatly value your feedback. We hope you will visit us again. Sincerely, Sonja Harris General Manager

Russellville, Alabama
Reviewed 20 November 2016 via mobile

We stayed here pre-cruise. This hotel is near many great dinning option very near by and the restaurant on property is very good as well. The staff at this property is just AWESOME!!! From the housekeepers that I ran into on the property, the shuttle driver, the waiter in the restaurant, and all the front desk staff. We ate dinner...

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Helpful?
Thank SRICHESON
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sonja Harris General Manager

Beaumont, Alberta
Reviewed 17 November 2016 via mobile

The staff at this hotel went above and beyond. The shuttle drivers were great and super friendly. We were able to get a late check out no problem. And the restaurant manager was the best!! Super friendly guy. We had a great evening chatting with him at the bar. He gave us lots of local tips and was so nice...

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Helpful?
Thank watson4567
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sonja Harris General Manager

Reviewed 10 November 2016

Sierra was one of the nicest, most helpful, pleasant hotel staff I've had the pleasure of working with. I wish all customer service was as great as her! Its refreshing working around a young lady that goes above and beyond for her customers

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Helpful?
Thank Michelle P
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sonja Harris General Manager

Biloxi, Mississippi
Reviewed 25 October 2016

Everything about my stay was top notch! The staff is extremely friendly, the service was impeccable. My food was delicious and the bed was very comfortable. The price was very reasonable with great amenities. I would recommend this hotel for my first pick when I'm in Mobile.

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Thank erinhollis123
Corning, New York
Reviewed 16 September 2016

The staff here goes above and beyond in their service! Everyone from housekeeping to front desk to food service and sales had terrific attitudes and were so pleasant every day! John Hunter in Food Service, Stephanie in Sales and Shammorra on the front desk were just terrific. Whatever you need, they will be there to help. Even though its and...

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Thank Pwood36
Reviewed 13 September 2016 via mobile

I recently stayed at this Holiday Inn it's a full service hotel. The staff was great rooms were very nice. It has a pool and fitness center also. A full service restaurant and bar. I doesn't offer a continental breakfast and the menu for breakfast is pricey. I would recommend going out for breakfast. But other than that great place...

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Helpful?
Thank Phillip S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come visit Mobile's newest full service hotel. Business and leisure travelers alike will enjoy our hotel amenities such as our business center, exercise room, pool, spa and Kem's casual dining restaurant and cocktail lounge. ... more   less 

Additional Information about Holiday Inn Mobile - Airport

Address: 3630 Springhill Memorial Dr S, Mobile, AL 36608-1197
Region: United States > Alabama > Mobile
Price Range: ₹ 6,676 - ₹ 8,902 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mobile - Airport 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Mobile Airport Hotel Mobile
Hotel Style:
#16 Business Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mobile - Airport staff and other travellers.
3 questions
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Mobile, Alabama
11 months ago
Metairie, Louisiana
over a year ago

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Questions? Get answers from Holiday Inn Mobile - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“they need jr back he is the best at what he do”
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“Unless you want a great view, its a great hotel to rest in while on vacation. I was looking for a peaceful location from work!”
 of 5 bubbles deelang1030, 3 Jun 2016 | Read review
“If you don't like a lot of ceiling noise, stay on the top floor.”
 of 5 bubbles Lou_Wii, 23 Jun 2015 | Read review
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 of 5 bubbles yamachuk, 6 May 2015 | Read review
5 of 5