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Fenix Inn

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471 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Singapore
Reviewed 5 June 2012

reached at about 12pm, registered ourselves at the hotel and drove out for lunch. back at 2pm and check in already done for us. valet parking available too. checked in. room is normal, everything is fine. but the floor is not clean, very dusty. didnt bother to get the housekeeping side to clean cos its just for a night. the...

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Helpful?
Thank thetinywiny
vivek v, Manager at Fenix Inn, responded to this review

Dear thetinywiny, Thank you for choosing Fenix Inn as your ideal hotel during your most recent stay in Malacca and for your valuable time for the feedback. We sincerely appreciate this! Please let me apologize for the inconvenience caused during your stay, especially in the areas of Housekeeping where you found your room to be dusty. Rest be assured we...

Singapore, Singapore
Reviewed 11 May 2012

Although it is a budget hotel, it is not as budget for it’s room rates which I think is relatively still on the expensive side. But it is a budget service hotel. The hotel staffs provide you with information and also service that you might need (except they do not carry your luggage up the hotel rooms). The hotel does...

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8Thank FollowLee
vivek v, Manager at Fenix Inn, responded to this review

Dear FollowLee, Firstly, thank you for your valuable time for the feedback and also for choosing Fenix Inn Malacca as your ideal hotel during your most recent trip here We sincerely apologize for any shortcomings during your stay and noted your feedback on lifts, rooms being small and the rates as well. We have currently renovated a dozen of our...

Kluang, Malaysia
Reviewed 27 April 2012

very clean hotel and very near to Dataran Pahlawan and other Melacca attraction. Good and great staff. staff very polite and helpful. already recommend to my friend about this hotel.. definitely will stay at this hotel for next visit to Malacca...

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1Thank norllinda83
vivek v, Manager at Fenix Inn, responded to this review

Dear Norlinda83, Thank you very much for choosing Fenix Inn as your ideal hotel during your most recent trip to Malacca. We sincerely value your feedback and delighted to hear that you enjoyed your stay with us. It is a pleasure to hear that our team members provided good service and are polite as well as helpful and your feedback...

Singapore, Singapore
Reviewed 25 April 2012

Pros 1. Excellent for people who drive. The free valet parking service was wonderful. You do not have to worry your car's safety as there is a inhouse car park for the guest. The best part is complimentary valet parking. I think we collected our car return and went out again 3 times. So sorry to trouble the Ah Bang...

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3Thank Undertraveller
vivek v, Manager at Fenix Inn, responded to this review

Dear Undertraveller, Firstly, thank you for choosing Fenix Inn as your ideal hotel during your most recent stay in Malacca! We are delighted to hear your compliments on our free Car Jockey services and the services is certainly one of our unique selling point, especially for hotels in our category! Great to hear that you had a good experience in...

Cyberjaya, Selangor, Malaysia
Reviewed 12 April 2012

It is a good budget hotel with good pleasant front desk and car valet. Cleaniness of the hotel room is great. However, sleeping quality is not that good due to the noise outside - it is because the room is facing the road, so the engines sounds are disturbing us whole night. Other than that everything is great.

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1Thank ChunDen
vivek v, Manager at Fenix Inn, responded to this review

Dear ChunDen, Thank you for choosing Fenix Inn as your ideal hotel choice during your most recent stay in Melaka. We are certainly delighted to hear that you enjoyed your stay and appreciate the good feedback on the services provided by our Front Desk and Car Jockey team members. We sincerely apologize on the sleep quality experienced due to the...

San Francisco Bay Area
Reviewed 31 March 2012

Room was clean and location is excellent to shopping, eating and sightseeing. Shuttle to Melaka Sentral was RM15.

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Helpful?
Thank hills168
vivek v, Manager at Fenix Inn, responded to this review

Dear Hills168, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We are happy to note that you enjoyed your stay with us and also our location, which is a stone's throw away from shopping, entertainment and dining outlets! We hope that you had fun on your trips & tours to the nearby...

Reviewed 13 March 2012

This is my 3rd stay here. It is a good budget hotel. Rooms are very small and basic, but they are clean, functionable and comfortable. The inn has no lift, and parking is through valet, so plan carefully what you need to bring up to your room. Else you need to carry your heavy luggage up and down the narrow...

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Helpful?
Thank Huattak
vivek v, Manager at Fenix Inn, responded to this review

Dear Huatak, Firstly, thank you for choosing Fenix Inn again as your ideal hotel during your visits to Malacca! We truly appreciate your valuable feedback. One of our unique offerings is the Car Jockey service in which our guests will not need to worry about the parking of their vehicles. We sincerely apologize for the shortcomings on the maintenance part...

Singapore, Singapore
Reviewed 13 March 2012

I had a quite pleasant eperience during my last trip in Year 2011. However this recent trip (March), I am disappointed on their services and accomodation. 1) They had put me and my familiy in a room (the block behind the main building) where renovation is still in progress on that level. The noises can be easily heard as the...

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Helpful?
Thank KM S
vivek v, Manager at Fenix Inn, responded to this review

Dear KM S, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Malacca. We appreciate your valuable feedback on our facilities and services. We sincerely apologize for the inconvenience caused during your 1st night where your room was actually near to our renovation area. The hotel is currently undergoing extensive renovation and refurbishments...

samarinda
Reviewed 8 March 2012

Simple but clean rooms. The size of the triple room was not bad, not too narrow to move around or to put luggage on the floor. Basic bathroom, with hot water shower and wash basin. Unfortunately they don't provide breakfast, and the room we had didn't have a window. But this hotel is a good budget hotel at the best...

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Helpful?
Thank ericAKIRA
vivek v, Manager at Fenix Inn, responded to this review

Dear EricAkira, Thank you for your valuable feedback and for choosing Fenix Inn as your ideal hotel in Melaka during your recent stay with us! We are delighted to hear that you enjoyed our facilities and services. We are currently enhancing our facilities and services in stages to provide a more comfy guest experience and our team and I look...

Dorset, United Kingdom
Reviewed 18 February 2012

A good value hotel offering basic clean accommodation. The location may be considered a little out of the main old town area but this can be considered an advantage as Melaka is so crowded and popular in old town. You still have many restaurants and lots of shopping very close and its only 15 minutes on foot to the old...

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Helpful?
Thank rob1959
vivek v, Manager at Fenix Inn, responded to this review

Dear Rob1959, Thank you for your review and we are delighted that you enjoyed your most recent stay with us. Your feedback is valuable and we are motivated to excel further in providing a high level of service and guest experience. Our team and I look forward to welcome you again to Fenix Inn in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: ₹ 1,341 - ₹ 2,346 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#2 Best Value Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Inn staff and other travellers.
4 questions
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Questions? Get answers from Fenix Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet room ask for it.”
 of 5 bubbles 26511709876, 16 Feb 2017 | Read review
“Quiet rooms at back building, If you prefer nearer road, main building.”
 of 5 bubbles adesmond2, 19 Dec 2016 | Read review
“Choose room with Windows”
 of 5 bubbles 539suhardia, 9 Sep 2016 | Read review
“Quiter room at the back cos mainstreet infront”
 of 5 bubbles chanengwee, 8 Sep 2016 | Read review
“Nothing much to suggest”
 of 5 bubbles Suneesh_anand, 21 Jun 2016 | Read review
5 of 5