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Mahkota Hotel Melaka

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Mahkota Hotel Melaka
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561 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Labuan Island, Malaysia
Reviewed 6 days ago NEWvia mobile

We stayed in one of their suites. The room is good. Have a living room with an extra sofa bed. That is great about it. The room is clean. Only the bathroom is quite small especially one travel with family. Im not sure about the parking area but we managed to park our car in front of lobby area. Got...

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Helpful?
Thank VeeYHM
Singapore
Reviewed 2 weeks ago via mobile

I stay 7 Jan to 8 Jan. Good and cheap but it a old hotel. The room smell old furniture. it near to everywhere. No Wifi in the room. toiletis not clean. The Air con was noisy. At 8 plus PM I call reception there no one pick up the phone.

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Helpful?
Thank tokdiw
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear tokdiw, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division Manager on the feedback...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The hotel is centrally located. The aparttment rooms are average somewhat. No cooking allowed. Looks good on the outside but tired on the inside. Furnitures are basic a best. Otherwise average for the price that you pay.

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Helpful?
1Thank tabraham2016
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear tabraham2016, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia. It is our pleasure to provide a friendly and warm hospitality to all our valued guests. We appreciate your feedback and definitely will take note on the points mentioned...

Singapore, Singapore
Reviewed 2 weeks ago

Had booked as all hotel in town were full for the New Year countdown. Was travelling with an elderly so cannot find another hotel nearby. Mouldy apartment with damaged furnitures and rusty yellow water from tap and shower head. Toilet bowl water is also rusty. Aircon smell too. Bedsheets were stained and yellow too. Will not stay here again. Only...

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Helpful?
Thank JS1975
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear JS1975, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest assure...

Reviewed 3 weeks ago

Booked an apartment with 4 beds in 2 rooms. Price was about SGD $50 per night. Counter assigned our apartment at the Jasmine building.Had to wait a few mins as room wasn't ready. The room was not clean upon entering. There were no Wi-Fi in the room and only accessible at the lobby area. Shower areas are quite rundown with...

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Helpful?
Thank Asriman K
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Asriman K, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division Department on the...

Wokingham, United Kingdom
Reviewed 3 weeks ago

Where do I begin? Read reviews back in Oct and hotel had a 3.5 star rating then. I usually give the benefit of the doubt and ignore terrible complaints, so went ahead to book 2 x 3 bed apartments for my family of 12 for 3 nights, Pros The only 3 'good' things about Mahkota apartments were the location, friendly...

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Helpful?
Thank baleine_33
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear baleine_33, ood Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with the respective Departments on the feedback raised...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Booked 2 x 1 bedroom apartment for 4 nights. Pros: - comes with a balcony in the living room, u get to enjoy some fresh air instead of being cooped up in the room - good security, especially if you drive and require proper parking space - free table tennis and gym for usage (charges applies for squash/tennis activities etc)...

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Helpful?
Thank reedfluteee
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear reedfluteee, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with the respective Departments on the feedback raised...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

We booked a 1-bedroom suite at this Hotel via Agoda from 17-19 Dec 2016 at SGD$48.61 per night. The Hotel staff let us check in our luggages to the room which was not yet cleaned. Whilst it was a great gesture on the part of the staff, the state of the room didn't leave us a great first impression. We...

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Helpful?
Thank Nurashikin
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Nurashikin, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division Department on the feedback...

Singapore, Singapore
Reviewed 4 weeks ago

on 17/12/2016 check in. The room was not well upkeep, water supply, power point, door access card giving problems. Even after changing to another room water supply give me a nightmare. Hotel standard not well kept. Avoid blk 4 and below. Front line officer very helpful kudos to Mr Eric.

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Helpful?
Thank _mb888888888
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear _mb888888888, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Rest assure that we have dealt with our Room Division Department on the feedback...

Singapore
Reviewed 4 weeks ago via mobile

Stayed in the 2 room apartment under mahkota hotel. I have stayed in apartments in the same place ran by private companies which share the hotel facilities and I have no issues with them at all. I must say that I got a shock when I entered the apartment. It was dirty and looked so run down. There was no...

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Helpful?
Thank tingx2
MARCOMDivision, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear tingx2, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest assure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest. ... more   less 

Additional Information about Mahkota Hotel Melaka

Address: No. 16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: ₹ 2,387 - ₹ 3,751 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mahkota Hotel Melaka 3.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Melaka Mahkota Hotel
Hotel Style:
#11 Spa Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Mahkota Hotel Melaka staff and other travellers.
2 questions
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4 months ago

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Questions? Get answers from Mahkota Hotel Melaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Average lah.”
 of 5 bubbles tabraham2016, 6 Jan 2017 | Read review
“Avoid staying at the Jasmine building.”
 of 5 bubbles , 30 Dec 2016 | Read review
“Avoid blk 4 and below”
 of 5 bubbles _mb888888888, 21 Dec 2016 | Read review
“The beds were small in our 2 bedroom apartment but quit in building 6 with an ocean view (in the distance).”
 of 5 bubbles MelGFrank, 18 Dec 2016 | Read review
“Do not choose an apartment room.”
 of 5 bubbles pompouscritique19, 25 Nov 2016 | Read review
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