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We've heard and read mixed reviews about this hotel but the reason we chose this hotel was because of its accessible location to the popular spots in the city. Parking was a bit hassle due to the hotel sharing the parking area with the shopping...More
We booked a Junior Premier Suite.
Check-In (4.5 stars)
The check-in at level 12 was very smooth. the staff was very polite and professional. She acknowledged us by name and was competent in her job.
Room and make-up room (3 stars)
Suite rooms. Very nice...More
We stayed at the facility from 17th to 20th Dec and had 2 interconnected Junior Suites on level 16. Arrived earlier and staff at counter informed us that the facility was fully booked and thus we could only get our rooms at 3pm. Nonetheless, he...More
staff friendly at counter, near to food area a plus point, but the place itself is like"ghost town" over at the shopping area ... many shops are not open. and mix of product not so attractive too as for shopping. could improved on the product...More
There is no hand towel provided in the room. Was told this item will only be provided upon request. Same for the room makeup. Breakfast was the same as 5 years back. Nothing much to fancy. Only plus point is next to the shopping mall....More
Response from Alicechow | Reviewed this property |
Hi, Yes Hatten Hotel has family suite guest rooms (2 twin beds) with connecting doors. Please let them know of your requirement. The living area can accommodate a roll away bed They have a good gym room next to the... More
Hi, Yes Hatten Hotel has family suite guest rooms (2 twin beds) with connecting doors. Please let them know of your requirement. The living area can accommodate a roll away bed They have a good gym room next to the infinitely pool. Great hotel for family with young children.