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Casa del Rio Melaka

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1,084 Reviews from our TripAdvisor Community

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There are newer reviews for Casa del Rio Melaka
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Showing 986: English reviews
Perth, Australia
Reviewed 3 weeks ago

Very special thanks to Yin, and also the fabulous staff for making our stay in Melaka one that will be remembered. Great location and wonderful rooms that you did not really want to leave but one must if you are to enjoy the sights of this unique city,

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Helpful?
Thank U3403UIpaulj
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear U3402UIpaulj, Thank you for your feedback regarding your recent stay with us! We are delighted to hear that you have enjoyed your stay with us and will share this wonderful comment with our management team. We are looking forward for your return to your home by the river in Melaka. Warm Regards Michael Quay Hotel Manager

Auckland
Reviewed 3 weeks ago via mobile

This is a haven/oasis in the gorgeous town of Malacca or Melaka as the locals call it. The weather is hot and sticky so the chilled towel and lemon and ginger sorbet on arrival is very welcome. It's all uphill from there, huge spacious rooms, evening turn down and candle lighting service, escort to river cruise at the end of...

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Helpful?
Thank AucklandFlyer
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear AucklandFlyer Thank you for your comments regarding your most recent stay with us! It is such a pleasure to hear that you have enjoyed our room and services during your stay. We are looking forward to welcome you back to your home by the river in Melaka for your next trip. Warm regards Michael Quay Hotel Manager

Singapore, Singapore
Reviewed 3 weeks ago

Everything is fabulous in Casa Del Rio. All the staff is excellence. I will definitely recommend Casa Del Rio, Malacca to all my friends and relatives. The location is perfect for sightseeing and shopping too. Jonker street, Hard Rock Cafe, Baba Nyonya Heritage, Christ Church, Malacca River cruise are all walking distance from the hotel. The room is very spacious...

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Helpful?
Thank SSapoan
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Ssapoan, We are delighted to receive your feedback regarding your recent stay with our hotel and it is a true delight to hear you have enjoyed your stay with your family! We are looking forward to welcome you back to your home by the river in Melaka. Warm regards Michael Quay Hotel Manager

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

although our stay was short it was very memorable as the friendly and informative staff made it so. given a room with a great view of the center courtyard and Malacca river. breakfast had a very balance selection-buffet style as well as from menu. will definitely make a point to stay there again when the opportunity arises in future.

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Helpful?
Thank hansuano
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear hansuano, Thank you for your comment regarding your recent visit with our hotel! We are delighted to hear that you have enjoyed the view from our room facing the river and the services provided. We are looking forward to welcome you back to your home by the river in Melaka. Warm regards Michael Quay Hotel Manager

Johor Bahru, Malaysia
Reviewed 3 weeks ago

Overall service was great. Loved the ambience and the attention to small details eg: cold towels, cold dessert and ondeh-ondeh upon arrival. One thing that could be improved is the pillows. It is too soft to be able to provide proper support to the neck. Had to triple pile the pillows.

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Helpful?
Thank Aydee K
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Aydee K, We are delighted to receive your comment regarding your recent stay and is great to hear that you have enjoyed our welcome amenities. We will communicate with respective department in reviewing our pillows in the rooms. We are looking forward to welcome you back to your home by the river in Melaka Warm Regards Michael Quay Hotel...

West Midlands, United Kingdom
Reviewed 3 weeks ago

We only had a one night stay in this hotel but I couldn't fault anything. Room was lovely with a balcony overlooking the water. All staff were pleasant, enjoyed the sorbet on checking in. Didn't get chance to use the rooftop pool but it looked very inviting. Jonker Street was across the road with lots of stalls and nightlife.

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Helpful?
Thank Sally D
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Sally D, Thank you for your comment regarding your recent stay. We are delighted to hear that you have enjoyed the view from your room and services provided during your stay. We are looking forward to have you back with us - your home by the river in Melaka. Warm Regards Michael Quay Hotel Manager

Jakarta, Indonesia
Reviewed 4 weeks ago

After a long walk exploring the city, i walked in to the delicate scent of this amazing aromatherapy candle the staff had light up in my room when i was away. Instantly relaxing. The amenities were of highest quality, cinnamon and white moss soap. The huge bathtub was a bliss. The balcony was already prepared with candle light and a...

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Helpful?
Thank livingarief
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear livinggarief, Warmest greetings! We are delighted to hear that you have enjoyed our in room amenities and services during your recent stay with us and has noticed one of our turndown services for lighting up the mosquito coil in the balcony. We wish that we can welcome you back soon to your home by the river. Regards Michael Quay...

Reviewed 4 weeks ago

Staff were very friendly and excellent! Good service, beautiful room plus the nice river and sea view room i ever had, will definitely come again with family or love ones. The things i don't like is swimming pool, the water is not clear.

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2Thank Zzhen l
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Zzhen I, Thank you for sharing your comments regarding your recent stay with us and we are delighted to hear that you have enjoyed your stay! We are looking forward to welcome you and your company back to your home by the river for your next trip to Melaka. Regards Michael Quay Hotel Manager

Singapore, Singapore
Reviewed 4 weeks ago

Good location,staffs are friendly , comfortable rooms that made us come two times within Halo year . Will recommend to our friends and family members whose come true malacca for holidays! Keep it up service team !

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Helpful?
1Thank maywong10321
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear maywong10321, It is our biggest joy to hear that you have enjoyed your stay with us and thank you for your recommendations to your family and friends. We will be looking forward to see you for your next trip to Melaka at your home by the river! Regards Michael Quay Hotel Manager

Reviewed 4 weeks ago via mobile

Check in was easy and quite welcoming. Staff were friendly and could not help enough. Beautiful rooms. Bar service was a bit slow. They have to learn to have cold beer ready. Good location to have a look around the sites and attractions of the city.

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Helpful?
Thank Stephen M
Hotel_ManagerCdR, General Manager at Casa del Rio Melaka, responded to this review

Dear Stephen M, Thank you for providing us with your post stay experience comments! We will ensure the concern highlighted regarding the speed of service at our Bar Rio is re-look into to enhance our services for our guests. We will be looking forward for your return to Melaka & your home by the river. Regards Michael Quay Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Casa del Rio, Melaka is part of The Boutique Collection by HPL Hotels & Resorts, is located on Jalan Kota Laksamana, Melaka, a literal 2 minutes walk away from the popular Jonkers Walk and heritage attractions. Keen observers will pick out the Arabic, Chinese and Dutch influences woven into the dominantly Mediterranean architecture. This boutique hotel, offering first class services, is already a striking addition to the historic skyline of the city. The hotel's 66 guest rooms and suites, each covering a minimum of 50 sq meters, uniquely feature dressing areas, bathrooms, split level bedrooms and private balconies as well as a number of unique personal touches.Aiming to provide an "at Home" atmosphere Casa del Rio is a sanctuary from the city's bustle, with spaces for indulgent reflective solitude or stimulating interactive conversation depending on the choice of the traveller. ... more   less 

Additional Information about Casa del Rio Melaka

Address: 88 Jalan Kota Laksamana, Melaka 75200, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: ₹ 8,780 - ₹ 44,038 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Casa del Rio Melaka 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Casa Del Rio Melaka Hotel Melaka
Hotel Style:
#1 Spa Hotel in Melaka
#1 Luxury Hotel in Melaka
#1 Business Hotel in Melaka
#2 Romantic Hotel in Melaka
#2 Family Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Casa del Rio Melaka staff and other travellers.
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Questions? Get answers from Casa del Rio Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of the 'lago' is nice.”
 of 5 bubbles MargaretAdelaide, 4 Dec 2016 | Read review
“Get rooms facing the river if you wish for a scenic view.”
 of 5 bubbles fivefeet, 28 Nov 2016 | Read review
“Overlooking the river”
 of 5 bubbles sallyd112, 9 Nov 2016 | Read review
“Room with a river view in second floor”
 of 5 bubbles 891parvins, 5 Nov 2016 | Read review
“Riverside is nicer but does cost more”
 of 5 bubbles Kallmeier, 31 Oct 2016 | Read review
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