Do not ever book this resort Its disgustingly dirty out dated falling apart and in desperate need of a total refurb They are still using pictures on their website of the resort and rooms taken many years ago. Do not be taken in by this as the rooms are not deluxe and the beds were not made up as shown in the pictures When we complained to reception and asked to speak with managers we were informed none were available. The main manager apparantly was in Mumbai. Later the same day the assistant manager was at the resort but refused to come from her office to speak with me leaving the reception staff to deal with the issues We were upgarded and moved but those rooms were still disgusting and not deluxe They even upgraded us to include a breakfast. A breakfast for mainly local and Indian guests...we took our own coffee and when we ordered an omlette we were shocked to be told that we would have to pay extra for it Out of date disgustingly dirty not managed at all and extremely over priced AVOID AT ALL COST...YOU HAVE BEEN WARNED…
Bang on the beach. Good connectivity. Don’t have direct sea view as you might find in other huts, but have a wonderful viewing deck and a beachside cafeteria which compensate for the room view. The garden is well maintained, mostly Russians travelers who wants a serene yet connected environment.
very bad experience 😑😑.hotel leak my private information. located at south Goa tasty food good quantities good service parking available beautiful place sea view restaurant only think i like most...
This is very nice place having outstanding location, good food, rooms are not luxury, but location compensates for them. V supportive staff, sunsets are lovely everyday! Long stretch of beach clean and mesmerizing!! Peaceful South Goa! must visit destination..
Stayed here with my wife and kids for 5 days. The place and rooms were extremely neat and clean. Opted for beach facing rooms with AC. Excellent view and had very relaxing stay. Food is awesome in beach facing restaurant. I opted for package with Breakfast. Lots of options to chose from for breakfast. My kids also liked the place. Parking available for 4 wheelers and room service for food is also there. Overall great place to stay and I had great relaxing experience.
Had a fantastic stay at this hotel, the staff were incredibly friendly and helpful especially Mr Pavan Kumar manager of the kitchen, who made us feel at home ! Definitely coming back to return to stay! The Cuba is a fantastic stay if you want to be right on the beach !
We are frequent travellers to goa and this is one of the worst experience in terms of stay. This property doesn't even deserve a one star. One who wish to ruin your precious trip and waste the money willingly, can opt for it. In the same location, may be one can get better than this at lower price. Palolem Beach Resort is an old resort, but doesn't mean they stop maintaining their rooms. People sitting at reception have no clue about things but they know to say no very well:) Bathrooms are terrible ( not clean, missing tissues) They don't even bother to clean rooms properly. No mini fridge. Beds/mattress are not at all comfortable. Rooms are made in such a way that it makes u feel suffocated. I am doubtful even if santisation is part of there cleaning process. Now check the terrifying experience below -they provide just one litre of water no matter how long u stay. There isn't any kettle provided in the room forget about tea coffee provision. If someone wants to drink hot water as it is winter season, they just can't. Day 1 receptionist said morning we can ask resto they will and day 1 yes 1 cup of warm water was provided. Day 2 they said warm water can't be given, if we need even if one cup of warm water In a day we need to buy it, other staff may not be aware 🤷then y even I am paying a good amount to book this hotel?????? -Handed over keys to them so they do cleaning, informed the receptionist personally too. However, when back in the evening no one seems was bothered to even take a look, upon asking first the person said it's done ( nothing was moved in the room), then he said now house keeping team is gone and we need to wait until next day. Called the manager akshaya and she said it will be done in 10 mins and yes she vanished too. So inshort they won't bother to do housekeeping until you request or rather beg for it. -some additional guests may stay along with you (lizards, frogs) in premises and in some rooms as well :)…
This one star I am giving for their breakfast which was good, else they deserve a zero star. Pathetic serivce. If you want to ruin your vacation then you should stay here. We booked a standard room in Dec for 3 nights which was 3000+ per night approx. The room was like some 600/700 Rs cheap hotel room and the bathroom was like some public toilet with water leaking 24X7 from the shower. They provide 1 litre of water on firstday only and after that you have to purchase. As there were no electric kettle in the room, I asked for a cup of hot water to drink. First day they provided but the next day they told we have to purcahse a new water bottle if we want a cup of hot water to drink which was very unethical and unprofessional. On the first day we gave the keys to reception for cleaning and went outside, when we returned in evening the room was not cleaned and after informing the same also they didn't clean it in evening. The staff is mostly unresponsive. More over just try to avoid this hotel. There are many nice hotels in Palolem beach which you can opt for.…
The rating that I have given is only for the location. Every other resort on Palolem beach has great location but this resort was just pathetic wrt to room quality. Bad, stinking rooms. Termite on furniture in living room and bathroom. The room that we booked was a super deluxe one and it had zero qualities that a super deluxe room should contain. Only a bed and a table in the living room. Bot even a small wardrobe provided. Toilets were big but dirty. They said that the rooms are renovated but it seems that they only painted the rooms and nothing else. If the rooms would have been up to the mark then I would certainly given 4.5 or 5 rating. While leaving I asked the receptionist to tell the manager to call me back but they dont bother once the guests are out. I would request travelers to think twice before booking this place.…
We had a great time at palolem beach resport.. great hospitality... and friendly staff. Especially Mr pawan was a great host and we felt very welcomed and homely. We will definitely choose the same place next tym as well
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