Neelams The Grand Hotel

Neelams The Grand Hotel

Traveller (604)
Room & Suite (111)
Рядом
Pool & Beach (48)

View prices for your travel dates

₹5,614
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#8 of 186 hotels in Calangute
4.4 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
The Grand in its true opulent style and grandeur architecture is the blend of perfect hospitality and old world charm. Comprising of 143 contemporarily appointed rooms and suites with large swimming pool, health club, multi cuisine restaurant, coffee shop and largest Sports Bar.
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Property amenities
Free parking
Free wired internet in the business centre
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Windsurfing
Darts
Children's television networks
Car park
Internet
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Karaoke
Table tennis
Water park offsite
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Concierge
Newspaper
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Air purifier
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Arabic, Hindi, Nepali and 2 more

Location

Post Office Road, Calangute 403516 India
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Dabolim Airport
19.3 km
See all flights
1,176Review18Q+A100Room tips
Traveller rating
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  • 111
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Detailed Reviews
Glen P wrote a review Feb 2020
9 contributions
5.0 of 5 bubbles
I understand there has been a little delay in writing this review but for the first time in a long time I could not find the words to say what I wanted to because I was speechless.

Well let me start of by saying that the only word that I can use to describe our stay at Neelams The Grand Fantabulous.

The customer service by all the staff from the security at the gate to the reservation staff to house keeping and the service staff surpassed all expectations.

The staff at reception was all smiles always never saw them with a frown or a sad face regardless of the weather or time of their shift, they didn't let us wait at all for the room provided it as soon as we reached the hotel.

The food was excellent, room service was prompt and the housekeeping was great

However I just can't say enough about the room and the view. We were on the third floor with an excellent view of the pool on one side and a gorgeous Portuguese house on the other a perfect mix of the old and the new. The balcony or as I would like to also call it the terrace was as big as the room you could even play cricket there lol.

Mr. Prabhu who was there during the time of our check-in ensured that we were given the room with the best view (photos attached to the review is self explanatory) he also suggested the best sites to visit during the day as well as the restaurants to visit and the best night spots around North Goa especially all the places which had Goa's best live bands.

Thank you Mr. Prabhu for making this stay even more special, I now know I always have a home in Goa Neelams The Grand our little home away from home once again thanks to Mr. Prabhu and his team for going the extra mile to make this stay memorable.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NeelamHotels, Resident Manager at Neelams The Grand Hotel
Responded 16 Feb 2020
Dear Mr. Glen, Greetings from Neelams the Grand, We are extremely glad to read your detail feedback on Trip Advisor. Thank you for taking out time to write about us and giving a perfect – 5 star. We are pleased to know that your stay was wonderful and you were treated the best way by our associates. It makes us feel very to learn that you are satisfied with our stay and the compliments on the services and surroundings means a lot to us. Looking forward to see you more often best regards Kamalakant Prabhu
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Voyager46174113732 wrote a review Oct 2023
1 contribution
5.0 of 5 bubbles
I recently had a pleasure to stay in Neelam's for two days and trust me it was so satisfying and happy to have been here.

The rooms were air conditioned with proper amenities placed inside and the bed and pillow were so comfy.

Talking about the breakfast and dinner which was so delicious and it totally satisfied our tastebuds made by top class chefs of this hotel.

All staff are very hospitable and caring and they made us feel like we were family like to them.

Special thanks to my attendees from the restaurant Mahesh,Shafidul,Dastagir,Harsh and Preeti.

Housekeeping guys cleaned out rooms on routine basis and kept it clean and tidy.

Thank you Sachin,Deepak and Aditya for doing your service.

The hotel is closely located to the prime location of Calangute Beach and the service from all the departments were so good.

Staff are pretty much trained and all of them made our hospitality better.

The hotel has free parking,wifi access,spa and gym and swimming pool and many more.

The poolside bar has variety of alcohol options to check upon and the atmosphere was amazing.

Overall good stay and pretty much happy with everything!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thesheen wrote a review Nov 2021
Mumbai, India10 contributions2 helpful votes
5.0 of 5 bubbles
What an exceptional guilt free stay at yours on a mid October . Thank you for going way beyond my expectations. The staff was absolutely cooperative and hospitable. the room was comfortable and had a lovely view. My request related to sustainability was taken care of and I received drinking water in glass jars. I’m so happy to have found soap dispensers at the washroom instead of piling plastic bottles. The breakfast spread was large and delicious except the bakery section. Thank you Suraj, Chef abbishek and Janice from HK and everyone who made my weekend a delightful one.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob John, Other at Neelams The Grand Hotel
Responded 28 May 2022
Dear Mr Aashu, Greetings from Neelam's The Grand !! Thank you for your appreciative comments and we are glad to know you had a fantastic stay with us. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. For us it is the motivation and generous appreciation by guests such as yourself that align and engage the hotels team to excel in offering outstanding guest experience to our guests. We look forward to welcome you back soon at our hotel. Best regards, Jacob John General Manager.
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Prachi wrote a review Feb 2020
Pune, India5 contributions1 helpful vote
1.0 of 5 bubbles
This was our third visit/stay at Neelam's Goa. First we visited 6 years back and it was a very good property, then we visited 3 years back and it was still ok. But this time it was the worst experience. Not sure if management has changed or something, but property is not maintained. AC was not cooling, bathrooms were stinking and bed sheets were not clean. When we checked-in the room, there was bad smell in the bathroom. We called reception and they said they will send someone but no one came. We had to leave after sometime for sight seeing so we left. There were spots on bed sheets and blankets. When we came back in evening, we again called he reception as AC was not cooling. Again they said someone will come but no one came. I called them for Wifi and they said you have to come to reception so they can connect. Customer service was that bad. Finally we were so tired that we slept like that. in morning when we went for breakfast it was more pathetic, no variety. I eat light in morning and I couldn't fine anything light. I was chhole bature, dosa, puri all oily breakfast. While checking out we called to pick luggage and we waited 15mins and no one came so we picked our luggage and went down. No place for parking, security guards were hopeless in helping us to park. I did not find single thing which I can praise here this time. I am not coming back here that is for sure... hope you guys improve on your quality as you have good location.
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Date of stay: February 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob John, Other at Neelams The Grand Hotel
Responded 30 May 2022
Dear Ms Prachi, Greetings from Neelam's The Grand - Calangute !! We thank you for your time taken out to review our hotel and the feedback given to us. We are new management team and we have taken your suggestion and feedback with utmost care, and we assure you seeing the better changes. We look forward to welcoming back and see the difference your feedback has made. As an organization we have renovated our product and property based on your feedback we have received. Me and my team eagerly await to see you back in goa and welcome you again. Thanks and Regards, Jacob John. General Manager. Contact no : 9970094237
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Paradise15093244223 wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
The rooms are good and very much spaceful.

The bed was cozy and pillows were soft and the amenities were nicely put and we had regular water bottles,Tea and coffee bags and bathroom supplies delivered by the Housekeeping staff Bala.

The breakfast was nice and had lavish spread for all the guests.

Thanks for the assistance Mohan,Vasant and Costas.
Omkar made delicious cup cakes which was there in the buffet and thanks and they literally tasted great.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Office, Other at Neelams The Grand Hotel
Responded 16 Apr 2024
Dear Guest, Greetings from Neelam’s The Grand, Goa! We are extremely glad as we thank you for taking the time to give us a perfect – 5 star rating. We are pleased to know that your stay was wonderful and you were treated in the best way by our associates. It makes us feel very pleased to learn that you are satisfied with our stay and the compliments on the services and the ambience, which means a lot to us. Please do allow us to serve you again soon with another memorable experience as we anticipate your next booking with us. We look forward to your next vacation with us. Thanks and regards, Jacob John General Manager Please do call us for your next booking, you can contact me on 9970094237 or you can email on jacob.john@thegrandgoa.com
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Tom F wrote a review Jan 2024
Newcastle upon Tyne, United Kingdom4 contributions9 helpful votes
5.0 of 5 bubbles
My wife and I stayed here for a month, we found all the staff courteous and polite. Our room was large a bit dated but clean ( and cleaned every day ). Mohan from the front desk bent over backwards for us even getting Indian premium sports channels on so I could watch the football. He would always pop down for a chat and when we did not have breakfast he would send kitchen staff down to take our order. Aggie and his team of waiters ( Sagem, Tukarem, Soubah ) to name a few were a delight always with a smile on their face and nothing was a problem for them. The food was good but too spicy and Sagem sorted it with the staff, the tiger prawns with garlic butter are to die for. The pool was cleaned every day and the surrounding areas were cleaned around four times a day again the staff never stopped and were always polite. We found our room although on the poolside to be very quiet. This is our third time to Calangute the last time being ten and eleven years ago and this hotel is by far the best. Should you be looking for your next holiday in Goa I would highly recommend Neelams
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob John, Other at Neelams The Grand Hotel
Responded 14 Jan 2024
Dear Guest, Greetings from Neelam’s The Grand, Goa! We are extremely glad as we thank you for taking the time to give us a perfect – 5 star rating. We are pleased to know that your stay was wonderful and you were treated in the best way by our associates. It makes us feel very pleased to learn that you are satisfied with our stay and the compliments on the services and the ambience, which means a lot to us. Please do allow us to serve you again soon with another memorable experience as we anticipate your next booking with us. We look forward to your next vacation with us. Thanks and regards, Jacob John General Manager Please do call us for your next booking, you can contact me on 9970094237 or you can email on jacob.john@thegrandgoa.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyer16549257785 wrote a review Nov 2023
1 contribution
5.0 of 5 bubbles
The stay went fantastic.

The room was kept clean and hygiene and it had wonderful paintings stuck on the walls and the bathroom water basins had pure warm water inflowing very well.

The staff were cooperative and helpful during our entire stay.

Special thanks to Valusha and our check out process went peaceful too

I am gonna recommend this hotel to everyone.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob John, Other at Neelams The Grand Hotel
Responded 24 Nov 2023
Dear Guest, Greetings from Neelam’s The Grand, Goa! We are extremely glad as we thank you for taking the time to give us a perfect – 5 star rating. We are pleased to know that your stay was wonderful and you were treated in the best way by our associates. It makes us feel very pleased to learn that you are satisfied with our stay and the compliments on the services and the ambience, which means a lot to us. Please do allow us to serve you again soon with another memorable experience as we anticipate your next booking with us. We look forward to your next vacation with us. Thanks and regards, Jacob John General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wander03058638095 wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
The bed was cozy to sleep on and the room was large and very much spacious and the amenities were well placed and the Cleaners from the Housekeeping do a good job on cleaning out our rooms on a regular basis.

The staff are fantastic Mohan,Vasant,Sadam and Balbir,Mahesh,Costas,Bala,Mittu.

The bar had enough alcohol options to try upon and the buffet food and have a lavish spread and with all variety cuisines in place.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Executive Office, Other at Neelams The Grand Hotel
Responded 25 Mar 2024
Dear Guest, Greetings from Neelam’s The Grand, Goa! We are extremely glad as we thank you for taking the time to give us a perfect – 5 star rating. We are pleased to know that your stay was wonderful and you were treated in the best way by our associates. It makes us feel very pleased to learn that you are satisfied with our stay and the compliments on the services and the ambience, which means a lot to us. Please do allow us to serve you again soon with another memorable experience as we anticipate your next booking with us. We look forward to your next vacation with us. Thanks and regards, Jacob John General Manager Please do call us for your next booking, you can contact me on 9970094237 or you can email on jacob.john@thegrandgoa.com
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Culture43762428934 wrote a review Oct 2023
2 contributions2 helpful votes
5.0 of 5 bubbles
The rooms were nice and kept tidy and we had a wonderful stay in this hotel.

Food served was good and the balcony of the room was spaceful.

Value for money 10/10
Food 9/10
Rooms 10/10

Front office staff are very much courteous and helpful
Special thanks to Valusha and Lukman.

Thank you all!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob John, Other at Neelams The Grand Hotel
Responded 31 Oct 2023
Dear Guest, Greetings from Neelam’s The Grand, Goa! We are extremely glad as we thank you for taking the time to give us a perfect – 5 star rating. We are pleased to know that your stay was wonderful and you were treated in the best way by our associates. It makes us feel very pleased to learn that you are satisfied with our stay and the compliments on the services and the ambience, which means a lot to us. Please do allow us to serve you again soon with another memorable experience as we anticipate your next booking with us. We look forward to your next vacation with us. Thanks and regards, Jacob John General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Explore29423409491 wrote a review Oct 2023
Amritsar, India1 contribution
5.0 of 5 bubbles
We got a pretty nice room to stay and it was tastefully furnished and the restaurant food was amazing to eat and all the service staffs are cool and charming in terms of their services.

Anwar,Raj Narayan,Suhel,Sagar and Preeti helped us a lot when we came to the have our lunch and dinner.

The hotel is at a good location and nearby the Calangute beach and the swimming pool is the main highlight of this hotel.

You even have to try the Bombay chat corner of this hotel and Chef Biplab served us tasty chats as well.

Overall I am delighted with the kind of service and my stay went.

At the time of my check Bellboys Bansi and Rajesh handled our luggages with care.

Thank you all!
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob John, Other at Neelams The Grand Hotel
Responded 31 Oct 2023
Dear Guest, Greetings from Neelam’s The Grand, Goa! We are extremely glad as we thank you for taking the time to give us a perfect – 5 star rating. We are pleased to know that your stay was wonderful and you were treated in the best way by our associates. It makes us feel very pleased to learn that you are satisfied with our stay and the compliments on the services and the ambience, which means a lot to us. Please do allow us to serve you again soon with another memorable experience as we anticipate your next booking with us. We look forward to your next vacation with us. Thanks and regards, Jacob John General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tiakat asked a question Nov 2023
newcastle1 contribution1 helpful vote
Do u have gala meals Christmas ay
Answer from Neelam Hotels
1 contribution1 helpful vote
Dear Guest, There is a shower are with rain shower head, however bath tubs are available in the Premium suites only Regards Neelam's The Grand
Answer from Anshul01
Indore, India4 contributions
Yes. I carried a bermuda short with me, when I went for a dip in the pool. But pool lifeguard asked me to buy a proper swimming trunk from him, before I can use pool. Towel and lounge chairs are complimentary.
Panna wrote a tip Mar 2024
3 contributions1 helpful vote
5.0 of 5 bubbles
"Just the lift problem sometimes it use to be out of service"
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Quest67177607064 wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Ask for hair dryer"
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Pioneer50073503331 wrote a tip Mar 2024
1 contribution1 helpful vote
4.0 of 5 bubbles
"Don’t go for half or full board.. there are so many great places to eat nearby that are so cheap"
Read full review
Amanda G wrote a tip Feb 2024
2 contributions
5.0 of 5 bubbles
"There's a limited number of sunbeds which are often snapped up quickly so would suggest getting out early if you wish to get one. "
Read full review
Karen T wrote a tip Feb 2024
Tamworth21 contributions10 helpful votes
1.0 of 5 bubbles
"Not recommended for tourist holidays, this is a business hotel. "
Read full review
Not the right property for you?
There are more places to choose from in the Calangute area.
PRICE RANGE
₹2,998 - ₹4,913 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
neelams the grand calangute, neelams the grand hotel calangute, neelams the grand goa, neelams grand
LOCATION
IndiaGoaNorth Goa DistrictCalangute
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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NEELAMS THE GRAND HOTEL (Goa/Calangute) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Neelams The Grand Hotel
What are some of the property amenities at Neelams The Grand Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Neelams The Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Neelams The Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Neelams The Grand Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
Are there opportunities to exercise at Neelams The Grand Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Neelams The Grand Hotel have airport transportation?
Yes, Neelams The Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Neelams The Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Neelams The Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Neelams The Grand Hotel?
The staff speaks multiple languages, including English, Portuguese, Hindi, Arabic, Tamil, and Nepali.
Does Neelams The Grand Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Neelams The Grand Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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