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4.5

#13 of 35 hotels in Benaulim

Location

Cleanliness

Service

Value

Everyone needs a place to lay their weary head. For travellers visiting Benaulim, Hotel Failaka is an excellent choice for rest and rejuvenation. Well-known for its charming environment and proximity to great restaurants, Hotel Failaka makes it easy to enjoy the best of Benaulim.

Guest rooms offer amenities such as air conditioning and a desk, and guests can go online with public wifi offered by the hotel.

Hotel Failaka features newspaper, to help make your stay more enjoyable. The property also boasts breakfast. If you are driving to Hotel Failaka, free parking is available.

While in Benaulim be sure to experience local lobster favourites at Johncy Bar & Restaurant, Joecons Beach Shack, or Gigi Park.

Whether you’re travelling for business, pleasure or both, Hotel Failaka is sure to make your visit to Benaulim one worth remembering.

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Property amenities

Free parking

Public wifi

Restaurant

Car hire

Newspaper

Non-smoking hotel

Dry cleaning

Laundry service

Parking

ATM on site

Room features

Air conditioning

Desk

Housekeeping

Private balcony

Safe

Bath / shower

Complimentary toiletries

Good to know

HOTEL CLASS

Languages Spoken

English

Location

74Somewhat walkable

Grade: 74 out of 100

40Restaurantswithin 1 km

5Attractionswithin 1 km

Contact

Adsulim Near Maria Hall, Goa., Benaulim 403716 India

Getting there

Dabolim Airport17 kmSee all flights

See all nearby hotels

Nearby restaurants

Eccola Italian Restaurant

See all nearby restaurants

Nearby attractions

See all nearby attractions

98Reviews12Q+A19Room tips

Reviews

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karlyd73 wrote a review Mar 2018

Sheffield, United Kingdom31 contributions22 helpful votes

Second stay

Having stayed here for my first visit to Benualim and enjoyed my stay, I thought I'd stay here again. The price of rooms is very reasonable. The rooms are spacious and clean. Wall mounted TV if needed. The staff are friendly. The owner Edwin is a really nice, polite, friendly and helpful man. The grounds to the hotel are immaculately kept, makes for a nice peaceful place to have morning coffee. The location of the hotel is great. A 20 minute walk to the beach giving plenty of oppotunity to stroll past the shops, catch a bus to Colva which is about a 15 minute ride away. Has I write this review, I am thinking of my next visit to Benualim in December 2018 and the hotel failaka is where I will stay. All in all, an excellent hotel!

Date of stay: December 2017

Value

Location

Service

Trip type: Travelled solo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 30 Jul 2018

Dear Guest, Warm greetings from Hotel Failaka, Goa! Thank you for the lovely review. Very pleased to know that you like staying with us. We look forward to see you again. Edwin Fernandes Director

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

elisabeth l wrote a review Mar 2018

Paris, France14 contributions11 helpful votes

Really good hotel

The room are really clean with a nice balcony, it’s cozy and the staff is really professional... a big thanks to the honnor who really take care of his customers . The hotel provide good bed , hot water , soap , tv with English , French , Russian Chanel

Date of stay: March 2018Trip type: Travelled solo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 30 Jul 2018

Dear Guest, Warm greetings from Hotel Failaka, Goa! Thank you for the kind review of our hotel. It was indeed a pleasure to serve you. We look forward to welcome you on your next visit. Edwin Fernandes Director

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Will9579 wrote a review Feb 2017

London, United Kingdom18 contributions3 helpful votes

Good budget stay

Really good for the money. Great location with very friendly staff. Wifi worked well, yet it seemed a little odd that it got switched off at 11pm to be turned back on at 8am. Only problem we had was with the receptionist in the morning. Trying to book a taxi yet he seemed very uninterested and unhelpful when doing. Didnt really attempt to get us a good price. Edwin who we met when checking in was very helpful though! And they did a very decent breakfast

Date of stay: February 2017

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 11 Jun 2017

Dear Guest, Thank you for sharing your kind review and the feedback. We are pleased to know your thoughts about your experience staying with us. Wi-Fi is open until 11:30 pm. As we close our main system about that time the wireless network connected to the system gets disconnected. Our apologies if the person at the reception seemed short of assistance. As our receptionist had left service we had to engage the person who manages the breakfast schedule also to handle the front desk temporarily. It was just that he was stretched by an additional responsibility at the same time. Thank you for staying with us. And we look forward to welcome you again. Kind regards, Edwin Fernandes Director - Hotel Failaka

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CoolDinesh wrote a review Dec 2016

Mumbai, India83 contributions45 helpful votes

Decent stay

The place is clean, decent, and located close to Maria hall ( bus stop ) and beach ( Around 15 mins walk). Check in process was slow. We don't find any room service. B/f is simple and served in garden behind the hotel. Overall , decent stay in Benaulim !

Date of stay: December 2016

Rooms

Cleanliness

Service

Trip type: Travelled as a couple

Room Tip: Rooms are small , prefer to take room with AC

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 23 Jan 2017

Dear Guest, Thank you for sharing a kind review and your feedback. We are pleased to know your thoughts about your experience staying with us. Sincerely apologize on the check-in process as our receptionist had left service, and therefore we were facing intermittent issues at that point in time. There is no room service available at our hotel and hence this service has not been listed in our services list, as our restaurant is outsourced to a third party. However, guests can get their own food and drinks to their room. In this regard we provide some cutlery and crockery for our guest's convenience. Kind regards, Edwin Fernandes Director - Hotel Failaka

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AlanRB wrote a review Dec 2016

UK9 contributions12 helpful votes

Sloppy, slow, somewhat disappointing

Very slow check-in. Receptionist (family member of the owner) was reluctant to give a receipt for payment of the room, and then took an age to write one. Obtaining a wifi password from the reception desk was byzantine and frustrating. No mosquito grill over the bathroom shuttered-glass window, so no way to stop flies entering the bathroom. Breakfast service so slow that we left to have a coffee elsewhere. Obtaining toilet paper for the room was an unnecessarily complex task. The owner needs to train other family member / employees to undertake more routine hotel tasks in order that action does not depend on his rather intermittent presence.

Date of stay: December 2016

Location

Service

Sleep Quality

Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 23 Jan 2017

Dear Guest, At the very onset we would like to thank you for sharing your feedback of your recent stay with us. Our apologies for the misunderstanding with the person at the reception, who was temporarily assisting us since our receptionist left service. As your booking was through an online travel agent he initially took that no bill/receipt can be produced of them since you have upgraded to another room type locally. Wi-Fi access was given immediately to your roommate when she requested while you were present with her. But you did not ask for yourself when you could have. The next day, when you decided to avail Wi-Fi I was only unavailable in the morning but present in the afternoon and onwards. Security protocols are followed when providing access to Wi-Fi, and Wi-Fi is only given to in-house guests and only by the Administrator. About the mosquito grill, we welcome your suggestion and will study the same of its implementation without stopping fresh air from flowing into the bathroom as it might get humid inside. Enquired with our waiting staff at breaksfast about the slow service. They said that you had a look at the menu and left quickly. There are very nice options in our menu and the pricing is very reasonable. This doesn't mean that the service is slow. Not sure about the complexity of getting a toilet paper as our housekeeping staff are always available at their duty hours when you might need them. We thank you for staying with us and look forward to welcoming you back to serve you better. Kind regards, Edwin Fernandes Director - Hotel Failaka

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Priyadarshi S wrote a review Dec 2016

Asansol, India46 contributions16 helpful votes

Where you shall always come back !! Failaka

Just when you have been sucked out in the parties and boozes in North Goa, South Goa spreads out its arms to detox you. Quaint and laid back, evident from the no traffic lights rule in South Goa. And the cherry to the pudding was the unplanned stay at Failaka in Benaulim. This is a family run hotel that may not match up to the standards in service as a professionally managed one. But they make up for it with a lot of heart. They go out of their way to assist you and you just have to ask. We just dialed in to check the availability on the 31st October, and stayed on till 4th November, although we had planned to take one day at a time.The rooms appear small at first instance, but then you are amazed by the setting of the room. Everything in place and and you still got room to move around. Remember this is a budget hotel built in 1995. The hotel was speckless clean and has a beautiful garden to boast of. We had a hearty conversation with the family and were in for a surprise:) Go with an open mind and you shall not be disappointed.Thank you Failaka for making us feel at home.…

Date of stay: November 2016

Value

Rooms

Service

Trip type: Travelled with family

Room Tip: Go for the garden facing rooms...104 I suppose

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 23 Jan 2017

Dear Guest, Warm greetings from Hotel Failaka, Goa! Thank you for taking the time to post a kind and candid review on TripAdvisor. Very pleased to read about your stay impromptu that you had a pleasant and homely experience. We look forward to welcome you again. Kind regards, Edwin Fernandes Director - Hotel Failaka

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lyudmyla Y wrote a review Dec 2016

7 contributions4 helpful votes

Like at home

The hotel is small and cosy. Yes, rooms look small. Exactly look, not are. When you understand what is what, you like it. You have enough of furniture and space. If you are not going to dance there. :-) The hotel is clean. The rooms are clean. If you don't want anyone enters when you are not there - don't leave the key at recepcion. If you want to clean your room - leave the key. So easy. Ah, the price includes a breakfest (you can choose one of several). The tasty breakfest. The hotel has a restaurant. People say it's nice, we didn't check. But sure it's good one. Minuses? For us - only one. We are Ukrainians, but the hotel was full of Russians...

Date of stay: November 2016Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 23 Jan 2017

Dear Guest, Warm greetings from Hotel Failaka, Goa! Thank you for your kind and honest review of our hotel. Delighted to know that you had a good stay and liked our breakfast. Guests from all over the world and domestic stay with us. Therefore no restrictions are placed on any guest who is legally allowed to visit India. As we also receive bulk bookings they usually are from a particular country, including Ukraine. Thank you for staying with us. And we look forward to welcome you again. Kind regards, Edwin Fernandes Director - Hotel Failaka

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

saurabhargava wrote a review Nov 2016

New Delhi, India18 contributions28 helpful votes

Never again in a 100 yers

Checked in late at night, no one to help with baggage to second floor room, no elevators, rooms small and crummy. Bed sheets dirty, ac noisy and not effective. Bath room has no towels or hanging area. You dare not put your belongings in the cupboard, musty and dirty. All night traffic noise from the road disturbs your sleep.

Date of stay: October 2016

Rooms

Cleanliness

Service

Trip type: Travelled on business

Room Tip: Choose another hotel

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 6 Nov 2016

Dear Guest, We are not surprised by this negative review of a one night stay but weren't expecting it. Firstly, rooms were booked by a Five Star hotel in our vicinity for accommodating its employees for the BRICS summit, you being one of them. The starred hotel has sent many of its employees previously some of whom stayed with us over a month, and had no issues during their stay. You may verify the same with your Human Resources Department (HRD) in Goa. Agree that there is no elevator but we are a budget hotel operating since 1995, not uncommon for an older three storeyed building in India. The other issues raised were found to be utterly baseless. Upon receiving your complaint the HRD contacted us and immediately visited our hotel for inspection. They found nothing untoward, and neither could find the faults you've stated. The HRD later said that your egos got the better of you. So you need to take your demands to your employer instead of making allegations, for you never booked with us. Sincerely, Edwin Fernandes Director

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roshan J wrote a review Oct 2016

1 contribution1 helpful vote

Definitely going back to Failaka

Located at scenic and peaceful locality of Benaulim. Superior rooms, delicious food and wonderful staffs/owner. Easily accessible transportation facilities. Never had any better stay than Failaka. Recommended for all

Date of stay: October 2016

Value

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Location

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 7 Nov 2016

Dear Guest, We deeply appreciate your feedback and are so pleased to hear of your stay. Thank you for the positive comments of our hotel and the hospitality that you experienced. We look forward to welcoming you back. Best wishes, Edwin Fernandes Director - Hotel Failaka

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karnayak123 wrote a review May 2016

Bengaluru, India411 contributions82 helpful votes

+1

Goa Road Trip - February 2016

Hi, I stayed in this hotel for 2 days during the Road Trip in February 2016 along with my brother. The hotel is located near Maria Hall, Benaulim, Goa. I booked this hotel through Goibibo at a very competitive price under the GoKarde offer. We were welcomed by a wonderful lady at the reception. After the documentation, we were given the information about the hotel, restaurant and other facilities. The hotel is centrally located to most beaches starting from few minutes to maximum 15 to 20 minutes. There are enough hotels, bar and restaurants, super markets and other shopping stores at your disposal. Note - The handmade pizza served in the restaurant was definitely one of the best pizza's I ate across my trips in and out of India. Kudoos to the chef who has really mastered the art of making a wonderful, tasty pizza. In fact, I celebrated my brother's birthday on 29 February in the same hotel with dine and wine. The pictures of the hotel shown in the websites are exactly the same with no photoshop effects. Rooms are spacious with good interiors and AC. Washroom is clean and tidy. Room service is also good for a price. I would myself return to this hotel and recommend this hotel to other's.…

Date of stay: February 2016

Cleanliness

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Trip type: Travelled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Response from Failaka, Director at Hotel Failaka

Responded 7 Oct 2016

Dear Karnayak, Warm greetings from Hotel Failaka, Goa! Thank you for taking your time to write this generous and honest review. We are pleased to know that you enjoyed your stay. And delighted to read that you celebrated your brother's birthday with us. Appreciate your compliments and recommendation of our hotel. Look forward to welcome you again. Sincerely, Edwin Fernandes Director - Hotel Failaka

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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