Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Experience the essence of susegad at The Westin Goa. We are set in one of the world's most desirable places close to the Anjuna vibrant nightlife spots, sand beaches kissed by the Arabian Sea, and set against verdant green hills. Our beautifully appointed rooms and suites provide deluxe patio accommodations and direct access to our outdoor pool, offering the most rejuvenating experiences in one of the most stunning holiday destinations in India.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Westin Goa receives widespread acclaim for its spacious, pristine rooms complete with modern comforts, nestled in a prime location close to local hotspots. While the hotel's atmosphere is generally welcoming, a few guests note noise disturbances.
The array of amenities, from a luxurious spa to a kids' club, alongside the hotel's exceptional service, stands out to many travelers. Though opinions on value vary, with some concerns over pricing, the overall experience is often described as impressive, underscored by the hotel's unwavering commitment to cleanliness.
Location
Central
Atmosphere
Inviting
Rooms
Spacious
Value
Mixed
Cleanliness
Spotless
Service
Attentive
Amenities
World-class
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Tha westin Goa garners a blend of feedback, with guests praising its vibrant atmosphere, complete with thematic decor, although a few find the music overwhelming. The prime location near beaches is well-regarded, despite a rough approach. Especially thanks for Dewaker and Manoj .tufan. devoty. Daphy
While opinions on value and service vary, with some citing reasonable prices and friendly staff and others pointing to inconsistencies, the cleanliness of the pool and rooms is often commended. However, the hotel's amenities and rooms, though spacious, are noted by some as needing maintenance and updates.
Read less
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 30 Jun 2024
Dear Valued Guest, Your kind words make our day! We're thrilled to be recognized as the best 5-star hotel in North Goa by guests like you. Your satisfaction is our priority, and we can't wait to have you back for another luxurious stay. Warm Regards, Harish Gopalakrishnan, General Manager, The Westin Goa.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Westin Goa receives high marks for its impeccably clean rooms and facilities, with the housekeeping staff earning accolades for their thoroughness.
The hotel's ambiance is lively and inviting. The junior suite was very spacious and well appointed, and the Hotels central location is a hit for its convenience to local attractions, despite the beach not being within walking distance.
Ms. Bhavana Rai, the Resort Experience Manager, was there to cater to our every requirement, and was very helpful and constantly cheerful. Thank you Bhavana.
Looking forward to returning to the Westin soon.
Read more
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 2 weeks ago
Dear Guest, We are thrilled to hear that your stay at The Westin Goa exceeded your expectations! We are proud to receive high marks for our clean rooms and facilities, and we appreciate your acknowledgement of our housekeeping team's hard work. We are delighted that you enjoyed our lively and inviting ambiance, as well as the spaciousness and amenities of our junior suite. Our central location is indeed a convenient advantage for exploring local attractions. However, what truly makes us stand out is our exceptional team, and we are grateful for your special mention of Ms. Bhavana Rai, our Resort Experience Manager. We will definitely pass on your thanks to her for her outstanding service and cheerful demeanor. We look forward to welcoming you back to The Westin Goa soon! Best regards, The Westin Goa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This hotel offers an exceptional experience with a warm and hospitable team that makes you feel at home. Its central location is perfect for exploring nearby restaurants and bars, providing easy access to the local dining and nightlife scene. The beach is conveniently just a 5-7 minute drive away, making it simple to enjoy a day by the ocean. Rooms are comfortable, well-maintained, and equipped with all the essentials for a relaxing stay. The atmosphere is inviting, and the staff goes above and beyond to ensure guests have a memorable visit. Highly recommended for anyone visiting the area!
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 13 Nov 2024
Dear Guest, Namaste from The Westin Goa! Thank you for taking the time to share your experience with us. We are truly grateful for your kind words about our hotel and staff. Reviews like yours motivate us to continually improve and provide exceptional experiences for our guests. Your feedback is invaluable in helping us achieve our goal of excellence. We are thrilled to have exceeded your expectations and look forward to welcoming you back. Warm Regards, The Westin Goa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel in November 2024 for 7 days, from check in to check out everyone at the hotel made sure that our stay was special. The staff was always polite and extremely helpful and a big shout out especially to Dianne and Yash who always assisted with any queries that we had and made sure that anything we required was available quickly. The breakfast was vast and there were great options available. We loved the rooms, the beds were extremely comfortable and the rooms had a bathtub and separate large shower cubicle. There was always music playing in the lobby which gave it a welcoming relaxed vibe. Highly recommend this hotel to all who are thinking of staying in the Anjuna area, we loved it so much that we have planned to go back in December 2025.
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 4 Dec 2024
Dear Guest, Namaste from The Westin Goa! Thank you for dedicating time to share your experience at The Westin Goa. We are delighted to receive your positive comments, particularly regarding our culinary offerings and, most importantly, our service. Your kind words about our associates are truly appreciated. Positive feedback from esteemed guests like you motivates us to continually elevate our standards in hospitality and service. It was a pleasure hosting you, and we eagerly anticipate the opportunity to welcome you back soon. Warm Regards, The Westin Goa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at The Westin Goa from November 3rd to November 7th with high expectations, but my experience was nothing short of a nightmare. Despite paying over INR 25,000 per night, the level of service and hygiene I encountered was far below what I would expect from a 5-star Marriott property.
From day one, my room (2025) had a malfunctioning door lock, forcing me to repeatedly visit the reception to have my key card reactivated. Despite reporting the issue multiple times, the front desk staff were dismissive and acted as if I was inconveniencing them. Only on the fourth day, after finding a technician nearby, was it confirmed that the lock needed a lengthy repair – an issue that could have been resolved much sooner with a bit of care and attention.
On the same day, I found a cockroach in my bathroom. For a premium hotel, encountering such hygiene issues is both shocking and unacceptable. While I reported this to the reception and an executive officer, the only response was a vague assurance of pest control.
The breakfast experience was equally disappointing. I had to wait 20-25 minutes each morning for a seat, only to find the same limited menu every day, without any variety. This isn’t what one would expect from a high-end property.
As a Bonvoy member, I’m deeply disappointed. The lack of attention to basic service, cleanliness, and guest comfort was appalling. I expected a much higher standard from Marriott, and this experience has seriously made me question my loyalty to the brand.
For anyone considering a stay at The Westin Goa, be cautious – unfortunately, it’s not living up to the Marriott reputation.
Read more
Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 17 Nov 2024
Dear Guest, Namaste from The Westin Goa! Thank you for choosing to stay with us and sharing feedback of your experience with us. First and foremost, we extend our sincere apologies for the service lapses you experienced at the Westin Goa. These lapses are unacceptable, and we genuinely regret any inconvenience they may have caused. Please be assured that we are personally examining each aspect of your feedback, and we are committed to addressing the root causes of these issues. We anticipate the opportunity to welcome you back. Warm Regards, The Westin Goa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment we arrived at Westin Goa, the service has been nothing short of extraordinary. A special shout-out to Dipen from the concierge team, who went above and beyond to ensure our stay was seamless.
One of our bags was delayed at Delhi airport before our arrival in Goa, and Dipen’s assurance and efficiency immediately put us at ease. He promised to have the luggage delivered to our room by the end of the day, and true to his word, it was there by 7 PM. His commitment and attention to detail are commendable.
Not just that, Dipen’s recommendations for cafes and activities around Goa were spot on, especially since we were traveling with a baby. He ensured we visited places with a comfortable atmosphere, suitable for a family with a little one, and his arrangements made every outing special.
The hotel itself offers a fantastic high tea happy hour from 5 to 7 PM, featuring a wide array of unlimited snacks and drinks. The staff’s enthusiasm and willingness to serve made us feel like royalty.
A special mention to Mrinl at The Market restaurant, who made every meal a delightful experience with his exceptional service.
As Bonvoy members, we’ve had the pleasure of staying at several Marriott properties, but Westin Goa stands out as the best in terms of service and overall experience. We are leaving with hearts full of gratitude and memories to cherish.
Thank you, Westin Goa, for making our stay unforgettable!
Read more
Date of stay: January 2025Trip type: Travelled with family
Room Tip:The hotel offers a very convenient shuttle service to the beach.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 28 Jan 2025
Dear Guest, Namaste from The Westin Goa! Thank you for dedicating time to share your experience at The Westin Goa. We are delighted to receive your positive comments, particularly regarding our service. Your kind words about our associates are truly appreciated. Positive feedback from esteemed guests like you motivates us to continually elevate our standards in hospitality and service. It was a pleasure hosting you, and we eagerly anticipate the opportunity to welcome you back soon. Warm Regards, The Westin Goa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently had the chance to stay at Westin Goa and it was the best decision of our trip. This was the first trip with our 4 months old baby, and the stay was an important aspect, and I can now definitely say that we did not make a mistake while picking Westin. The staff was extremely warm and courteous in taking care of our needs, our baby had not started solids then, but they offered to make fruit purées for her. One of the staff (Usha) was so helpful and friendly with our kid, she even came outside to see us off when we were leaving. One night we weren’t that hungry but wanted to try deserts, and the menu did not have many options, the buffet was still open then, we asked Ranjana, if it’d be okay if we can pick 1-2 items from there, she agreed without any hesitation and did not charge us anything for that. Bibek, Vaibhav and Prem took extra care in serving delectable meals in no time. The food was just amazing, they have never-ending variety of finger licking food, and the buffet is just a big party. Whether it’s breakfast, lunch or dinner, no matter how hungry you are, you can not eat everything. I would also suggest staying on a Sunday, the Sunday brunch is too good and you can enjoy it with a live band performance. There is also an in-house DJ and pool party open for all who are staying on a Sunday. We stayed in the suite, it has a powder washroom, which was our priority since we wanted to keep the diaper changing area away from the regular washroom. All in all it was a 10/10 stay and I would definitely recommend staying at the westin.
Read more
Date of stay: September 2023
Value
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 25 Oct 2023
Dear Guest, Namaste from The Westin Goa! Thank you for staying with us. I'd like to thank you for setting aside the time to share this review. Your feedback and kind words are what drive us to do what we do. We hope to have the pleasure to host you again soon. Warm Regards, Harish Gopalakrishnan General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing world class breakfast . This is no doubt the best I have ever had .
Amazing staff who work like magicians to get you whatever you want
Special mentions for Chef Arpita and Prem steward
The housekeeping staff is amazing and really friendly Really clean rooms only suggestion is they should have bins in toilets to dispose the toilet roll .
The staff of this hotel is the highlight. Goa is a tourist place and the expectation from hospitality provided by other hotels is not much. However with Westin this is an exception. The staff will treat every customer as a celebrity. Loved it and I am definitely coming here again Good luck
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 10 Jul 2023
Dear Guest, Namaste from The Westin Goa! Thank you for staying with us. I'd like to thank you for setting aside the time to share this review. Your feedback and kind words are what drive us to do what we do. We hope to have the pleasure to host you again soon. Warm Regards, Harish Gopalakrishnan General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Westin Goa’s hospitality stands out among all the hotels I’ve visited. The staff goes above and beyond to accommodate guests. Their hospitality is truly genuine and exemplary.
I was there for a Marriott South Asia Engineering conference on Sustainability, but with family.
Our four year old daughter was pampered by all the staff. She absolutely loved the Hotel and the employees.
Right from the reception staff, restaurant staff, our personal butler, to the ladies in the kids daycare, everyone was warm and genuinely keen on making our stay as comfortable as possible.
Would like to specially acknowledge Ibalina, who receives guests, Teresa in the daycare, and Prem, who took excellent care of our daughter. Also props to the Duty Manager who we called when we were out and needed a ride to a different location. I just Whatsapped our location and he immediately arranged for a car.
Rooms have amazing views, are clean, modern and comfortable.
The buffets are great with a wide array of cuisines for breakfast, lunch, and dinner.
The hotel cars are clean and comfortable, and the drivers professional and courteous.
Westin Goa is also committed to energy and water sustainability and has invested well in treatment, recycle, and reuse of wastewater. They have a great, professional Engineering team, who work hard behind the scenes to make sure the guests are comfortable and the facility is being run in a sustainable manner. I learned about this first hand when attending the Marriott South Asia Sustainability Conference here.
This hotel is a shining example of Marriott South Asia’s top-class Hospitality.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 1 Sept 2023
Dear Guest, Namaste from The Westin Goa! Thank you for staying with us. I'd like to thank you for setting aside the time to share this review. Your feedback and kind words are what drive us to do what we do. We hope to have the pleasure to host you again soon. Warm Regards, Harish Gopalakrishnan General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My fiance and I booked this hotel for a lowkey New Years retreat, but only after booking did we see that there was a mandatory charge for a massive Heineken Takeover event that was happening with 5 straight days of non stop (literally non stop) house music playing in the lobby and in a ballroom. We tried to cancel weeks in advance but we weren't allowed to, despite the fact that we booked on a platform that had no indication of this event happening.
The event itself was extremely poorly managed. There were influencers running around posing for pictures, headache inducing music playing with a DJ in the Lobby entrance, and guests running through the halls and yelling late into the night. The staff hated it as well, since they have to be in the lobby at all times, and they sympathized. Additionally, despite the fact that we were staying there, we had to deal with extremely rude bouncers and security staff that aggresively frisked us as we tried to enter the hotel, as they were hired for the event and a lot of non resident guests were attending as well and had full access to all hotel facilities.
The best part however, was Sagar. He was a guest relations exec I believe, and single handedly saved our vacation. He moved us into a room at the far end of the hotel to be away from the noise, helped us book cabs and make restaurant reservations, and ensured we had everything we needed to make the trip enjoyable. This would have been a 1-2 star review if not for Sagar's efforts, and that of the Food and Beverage team that comped a spa treatment for us because of the hassle we endured till then.
Overall, decent hotel, outstanding service, solid food, but the management really needs to get their act together before committing to Marketing stunts like the Heineken Takeover because paying guests and staff absolutely hated it.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Westin Goa, Owner at The Westin Goa
Responded 18 Mar 2024
Dear Mr. Sanjay, Namaste from The Westin Goa! Thank you for choosing to stay with us and sharing feedback of your experience with us. First and foremost, I extend my sincere apologies for the service lapses you experienced at the Westin Goa. These lapses are unacceptable, and I genuinely regret any inconvenience they may have caused. Please be assured that I am personally examining each aspect of your feedback, and we are committed to addressing the root causes of these issues. Your kind words about our associates are truly appreciated. We anticipate the opportunity to welcome you back. Warm Regards, Harish Gopalakrishnan, General Manager, The Westin Goa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Anjuna area.
PRICE RANGE
₹14,693 - ₹18,496 (Based on Average Rates for a Standard Room)
LOCATION
IndiaGoaNorth Goa DistrictBardezAnjuna
NUMBER OF ROOMS
171
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
