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Bay Inn & Suites

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29550 County Road 49, Loxley, AL 36551-2600
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Room & Suite (4)
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About

#3 of 3 hotels in Loxley
Location
Cleanliness
Service
Value
Brand New Hotel in Loxley, Alabama; rooms, suites, and extended stay apartments available. Amenities include continental breakfast, exercise room, guest laundry, outdoor pool, 32" LCD HD TV with 4 HBO and 4 ESPN channels, Wireless, LAN, and hotspots for internet access. Rooms have irons, iron boards, coffee makers, microwave, and refrigerator.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Non-smoking hotel
Room features
Air conditioning
Room types
Non-smoking rooms
Family rooms
58Reviews2Q+A11Room tips
Traveller rating
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Becky G wrote a review Nov 2020
7 contributions1 helpful vote
We found strands of hair on pillows and sheets. Housekeeping came to change it. When she removed the pillow cases the pillow itself was disgusting. It was brown!!! I can't even begin to think how many people had slept on that bed with it never being cleaned.
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Date of stay: November 2020Trip type: Travelled with friends
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Response from Hotel Manager, Other at Bay Inn & Suites
Responded 17 Nov 2020
Dear Becky, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. All the problem areas will be investigated to take appropriate actions. Request your understanding and considering future visit Truly Yours, Hotel Manager.
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Bonnie S wrote a review Jul 2020
1 contribution
Had stayed here a couple of years ago and was ok. Not great but ok.Came back stayed in room 212 and was almost eaten alive by bed bugs. Called talked to clerk at front desk and she put me thru to owners voice mail. To this day no response. This was worst case og bed bugs ever. Pass this one by!
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Date of stay: July 2020Trip type: Travelled on business
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Response from Rick Patel, Owner at Bay Inn & Suites
Responded 27 Jul 2020
Dear Guest, We have taken note of your remark about the bugs issue during your stay. We are regularly taking pest control measures in our property but will check it further. Anyhow, our apologies for the inconvenience. This is not a regular feature of our hotel but your patronage is important to us. Please do consider. Sincerely, Hotel Manager.
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Cindy A wrote a review Sep 2019
Dodge, Texas4 contributions1 helpful vote
Terrible!!! I certainly wasn’t looking for a 5 star hotel, but the least this place could offer is a clean room, enough towels, coffee, and a bed that didn’t squeak. I’d like to say it was the worst sleep I’ve ever had, but I didn’t sleep. Exit before or after, but don’t exit here.
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Date of stay: September 2019Trip type: Travelled with family
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Response from BayInnSuitesLoxley, Hotel Manager at Bay Inn & Suites
Responded 25 Sep 2019
Dear Esteemed Guest, Sorry to see your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
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Jayden Anderson wrote a review Sep 2019
1 contribution
First off, there were no cares in sight in the parking lot of the hotel. We called in (an elderly couple with three grandchildren) and asked if they had a senior citizen discount and he said the price was cheaper, then when we got there- the guy told us a different price because I had 3 small children. I asked him why, and he said it was because we had to use the toilet and take showers. I will never come back again. I advise you to drive past. VERY UNPROFESSIONAL MANAGER. NO CLEANERS. ONLY ONE ROOM OPEN.
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Date of stay: September 2019Trip type: Travelled with family
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Response from BayInnSuitesLoxley, Hotel Manager at Bay Inn & Suites
Responded 25 Sep 2019
Dear Guest, Greetings from the Bay Inn & Suites, Loxley. This is with reference to your feedback on trip advisor regarding your experience. Kindly accept my sincere apologies for the inconvenience caused to you during your visit. I am extremely disappointed that you had an unfavorable experience. Please be assured that I have taken this up very strongly and the concerned service staff has been counseled and warned to ensure that such an incident is not repeated in the future. Request your continued patronage. Sincerely, Hotel Manager.
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Steve T wrote a review May 2019
Lehigh Acres, Florida161 contributions53 helpful votes
My wife and I stopped nearby for fuel, and realized we needed to stop for the night. This hotel was clean and in good repair, and the room was pleasantly furnished. The hotel staff wasn't among the best, but once we got our room, we didn't require anything else. The mourning continental breakfast was about what you would expect.
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Date of stay: May 2019Trip type: Travelled as a couple
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Response from BayInnSuitesLoxley, Hotel Manager at Bay Inn & Suites
Responded 24 May 2019
Dear Guest, Thank you for taking the time to let us know about your experience. Our team is thrilled that you enjoyed our clean room and had a great experience with us. We have taken note of your suggestions and have taken adequate steps to ensure that guests enjoy a fine stay and the best hospitality. We look forward to hosting your stay again soon. Sincerely Hotel Manager
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LOCATION
United StatesAlabamaLoxley
NUMBER OF ROOMS
60
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Frequently Asked Questions about Bay Inn & Suites
Which popular attractions are close to Bay Inn & Suites?
Nearby attractions include Burris Farm Market (4.2 km).
What are some of the property amenities at Bay Inn & Suites?
Some of the more popular amenities offered include free breakfast, a pool, and a fitness centre.
What food & drink options are available at Bay Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Bay Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Bay Inn & Suites?
Conveniently located restaurants include Trattoria Pizza & Italian, El Paisita Authentic Mexican Restaurant, and Cozumel.
Are there opportunities to exercise at Bay Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Bay Inn & Suites accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.