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DoubleTree Suites by Hilton Huntsville-South

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DoubleTree Suites by Hilton Huntsville-South
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577 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Huntsville-South
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Showing 574: English reviews
Reston, Virginia
Reviewed 8 November 2016

I was not overly pleased with the front desk staff. I was travelling alone, and after entering my room, realized that I was right near a side entrance on the bottom floor. I requested a new room, and the front desk staff checked my status and noted that they could not change my room. I submitted a review on the...

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Helpful?
Thank AllieBVT
Robert L, Director of Sales at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Hi AllieBVT, Thank You for taking the time to let us know about your stay. I would like to again, apologize for the lack of customer service received during a encounter with one of our front desk agents. Please know that this is not our standard & appropriate action is being taken to ensure that all guests receive the excellent...

San Diego, California
Reviewed 5 November 2016 via mobile

The hotel has a few issues with maintenance; nothing major just minor stuff that had not been kept up like loose toilet paper holder. The breakfast was good and dinner from the Bistro was excellent!!! The staff were super friendly and helpful when I needed to do laundry. The staff made up for the minor maintenance issues.

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Helpful?
Thank AonMileFailte
Robert L, Director of Sales at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Hi AonMileFailte, Thank You for taking the time to let us know about your stay. Your kind words have been shared with our entire staff & our Maintenance Department is currently correcting the issue that you mentioned. Please keep us in mind when traveling to Huntsville. Safe Travels!

Reviewed 2 November 2016

I came to Huntsville unexpectedly due to a medical emergency with my father, and the DoubleTree offered a great rate with great amenities. My family and I really benefited from the Suite setup since the kids could close the doors and watch TV while mom and dad slept. I will always recommend them!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Aimee B
Robert L, Director of Sales at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Hi Aimee B, Thank You for taking the time to let us know about your stay. Your kind words have been shared with our entire staff & we certainly hope that your father is having a speedy recovery. Please keep us in mind when traveling to Huntsville. Safe Travels!

Hoover, United States
Reviewed 31 October 2016 via mobile

The staff was nice. The facility has been modeled to look new. But if you look closely it is not what it seems. The mold on the outside of shower was in prime growth (room 315). The shower stall insert shifts under your feet. One more property that should be sold by Hilton . It's not a bad deal. It's...

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Helpful?
Thank Gary K
Robert L, Director of Sales at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Hi Gary K, Thank you for taking the time to let us know about your recent stay. We are very sorry that you were disappointed with the cleanliness of your guest room. Please know that this is not our standard of cleanliness. Based upon your review, we are actively working with our housekeeping staff so this situation doesn’t happen again....

Vinton, Virginia
Reviewed 30 October 2016

Just down right exceptional! Rates very reasonable, room were great size and clean. Reservations were easy to make and there were no falseness as to how the rooms were shown on the web site and in person.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 50dwaynem
Robert L, Director of Sales at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Hi 50dwaynem, Thank You for taking the time to let us know about your stay. I am more than pleased that you enjoyed your stay at our property. Your kind words have been shared with our entire staff. Please keep us in mind when traveling to Huntsville. Safe Travels!

Reviewed 30 October 2016

I was fooled by the four stars. It was by far the worst place I have ever stayed at. Dirty..Dirty...Dirty. Lobby is decent-rooms and hallways are creepy,old and did I mention DIRTY!!! Nice staff-but deceiving reviews. This place is dirty and non-smoking rooms smelled of cigar/cigarette. My hair smelled, I couldn't sleep and I did not feel safe, as one...

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Helpful?
1Thank Linda G
John-HiltonHelp, on behalf of the staff at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Dear Linda G, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff...

Charlottesville, Virginia
Reviewed 30 October 2016

It would be nice to have a free breakfast otherwise this is just another tired Hilton property. Constuction which has been going on forever makes this location a place to avoid if you can even find it.

Review collected in partnership with DoubleTree by Hilton
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1Thank johnpK7022KI
Conyers, Georgia
Reviewed 27 October 2016

Great service, great staff and clean rooms. Enjoyed my stay this weekend. The staff was very friendly and helpful. Only issue was with the construction of the road at the exit to get the hotel. You have to be careful not to miss the turn.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Marilyn B
Huntsville, United States
Reviewed 24 October 2016

I was charged $25 incidental the staff said the internet service would be on soon and there wasn't any internet or TV to watch 3rd debates the entire stay. I was disappointed with overall stay would rather stay at Hampton

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Kevin H
Robert L, Sales Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Hi Kevin H, Thank You for taking the time to let us know about your stay. The $25 incidental authorization was released at check-out and your financial institution should release it in 3-5 business days. The city wide Comcast outage has since been restored. I apologize for the issues incurred during your stay & hope that you will give us...

Tampa, Florida
Reviewed 22 October 2016

We left Milwaukee late in the day on our way back to Florida and new would would be late. We called ahead to be sure that wouldn't be an issue and were assured it wouldn't be. After arriving at 4am we were greeted nicely and checked in immediately. The suite (room 307) was perfect. Very clean, very quiet and very...

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Helpful?
Thank Bill M

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Huntsville, AL hotel is located just off Memorial Parkway South, close to Redstone Arsenal as well as restaurants, shops and popular attractions. The DoubleTree Suites Huntsville South offers many amenities including our spacious two-room suites with private living area and sofa bed, large outdoor swimming pool, fitness center, business center and our convenient on-site restaurant. ... more   less 

Additional Information about DoubleTree Suites by Hilton Huntsville-South

Address: 6000 Memorial Pkwy SW, Huntsville, AL 35802-2277
Region: United States > Alabama > Huntsville
Price Range: ₹ 5,782 - ₹ 10,408 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Huntsville-South 3.5*
Number of rooms: 149
Reservation Options:
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Hotel Style:
#3 Business Hotel in Huntsville
#4 Romantic Hotel in Huntsville
#10 Family Hotel in Huntsville
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Huntsville-South staff and other travellers.
3 questions
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Cincinnati, Ohio
over a year ago
over a year ago

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Questions? Get answers from DoubleTree Suites by Hilton Huntsville-South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 102 and heard nothing.”
Bigfoot424, 13 Apr 2017 | Read review
“The ground floor rooms have black-out curtains and are a short jaunt to the lobby snack shop.”
L1054OCgeorges, 13 Mar 2017 | Read review
“Always choose the top floor”
JohnA724, 27 Jan 2017 | Read review
“Any, all are quiet, though some have boring car park view.”
898JohnR, 30 Nov 2016 | Read review
“quiet rooms are away from the lobby”
E6468RNpatrickp, 19 Oct 2016 | Read review
5 of 5