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Essentially a nice hotel but their housekeeping ruins their reputation. It was consistently bad. Did not replace the coffee each day, did not replenish the bath or hand soap each day, did not replace the dirty towels, did not vacuum, and the housekeeper walked right...More
Response from Randy S, General Manager at SpringHill Suites Huntsville DowntownResponded 3 weeks ago
Thank you for taking the time to share your recent experience at the SpringHill Suites by Marriott Huntsville AL. Downtown.
As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom was not made up and fell...More
Spent six nights here for a work related trip. Had my doubts initially based on its location. The level of service made up for its “remoteness”. The room was cleaned and taken care daily without delay. I would stay here again if the need arose.
Staff was great, and the property is very nice. They did a nice job with the little extras. Very, very clean. It was so nice to go somewhere where the employees really seem to care about what they do and the experience you have.
SpringHill Suites is basically boring but its' very good from a mid level hotel perspective. There is a nice workout facility, but sports a basic breakfast,a boring bar and isolated location, there's not much to keep you on the property. It's close to downtown where...More
This hotel is beautifully updated. I have stayed in a few Spring Hill Suites and this one was by far the nicest. The staff was friendly as well. I did have one issue during my stay being with the key cards. Parking is around back...More