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Hyatt Place Birmingham/Hoover

496 reviews
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Traveller (22)
Room & Suite (7)
Dining (2)
Overview
  • Excellent36%
  • Very good29%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“small bar”(5 reviews)
“wet bar”(6 reviews)
“sitting area”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (496)Write a Review
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Show reviews that mention
All reviewssmall barwet barsitting areafresh fruitvery nice staywould stay againfree breakfastrooms were cleanstaff was friendlyroad tripshopping and restaurantsenjoyed my staybusiness traveleroatmealvery nice hotelfront desk staffnice area
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11 - 15 of 491 reviews
Reviewed 20 November 2017

Review collected in partnership with Hyatt Hotels
Thank sarabJ7775CW
Response from David A, General Manager at Hyatt Place Birmingham/HooverResponded 30 November 2017

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Reviewed 13 November 2017

Exceedingly good service provided by all employees morning, noon and night from the check-in to the breakfast served by Rosie in the morning right through to winding down at dinner at the bar in the lobby. Great staff and management at this hotel!

Review collected in partnership with Hyatt Hotels
Thank I2217GKjenniferb
Response from David A, General Manager at Hyatt Place Birmingham/HooverResponded 30 November 2017

Thank you so much! We appreciate you leaving us a review & hope to see you again!

Reviewed 12 November 2017

As I was checking in the male on the staff was rude, didn’t acknowledge my questions, he was too busy watching a football game. Room needs serious updating. Sink leaked, shower leaked, weird green stains on the floor.More

Review collected in partnership with Hyatt Hotels
Thank sarahgG5320CZ
Response from David A, General Manager at Hyatt Place Birmingham/HooverResponded 16 November 2017

Thank you for your feedback! We are truly sorry to hear about the issues you encountered during your stay with us. We never want to hear that our guests feel neglected, and you have our sincerest apologies. Please don't ever hesitate to reach out to...More

Reviewed 6 November 2017

After a very long drive we arrived after midnight to this hotel. Exhausted, we stepped into the room & thought “what is that smell?? We had to sleep with the pillows over our noses!! At checkout, I told the front desk about the smell. Her...More

Review collected in partnership with Hyatt Hotels
Thank theresa992017
Response from David A, General Manager at Hyatt Place Birmingham/HooverResponded 30 November 2017

We are truly sorry for the issues you encountered. There is simply no excuse for checking a guest in to a room that is not up to Hyatt standards, and you have our sincerest apologies. We are being renovated, however we should still be providing...More

Reviewed 6 November 2017

Cleanliness was a slight issue with carpet stains, smoke smell, and over all dingy look on the couch. However, it’s a spacious room in a good location and excellent customer service. The food was decent as well. Coffee very good.

Review collected in partnership with Hyatt Hotels
Thank E5441RSemmah
Response from David A, General Manager at Hyatt Place Birmingham/HooverResponded 30 November 2017

We appreciate your feedback! Yes, the hotel is somewhat dated, and we are excited to finish up this renovation. Hope to see you again in the future!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 100 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 100 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (7)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (20)
Questions & Answers
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Room Tips
"Top 2 floors are newly renovated rooms."
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"I like to get a room on the 3rd floor."
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"I do not mind noise, You are not in the ghetto. You may hear someone's TV if you step out into the..."
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"Noise was not a problem and should not be based on location. Very pleased with this place."
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