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Courtyard Birmingham Hoover

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162 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Birmingham Hoover
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Showing 161: English reviews
Reviewed 4 October 2014 via mobile

I brought 13 baseball players and their families for the world series here. From the time I contacted them until the end of our stay we had the best customer service. Our boys were tired after a long day of baseball and they swam and we're able to relax. We had a room each morning of our stay where everyone...

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Helpful?
Thank Melissa B
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest; Thank you for your kind remarks regarding your recent stay at Courtyar Hoover. We do everything possible to make your stay memorable and enjoyable. We are extremely happy to learn that our efforts made you feel welcome and appreciated. Thank you for being our guest. We hope to see you in your future travels to the Birmingham area....

Reviewed 16 September 2014 via mobile

I stay at this site one weekend for training it was nice and close to the interstate and on ramp. Room was a great size for the value. Breakfast was also very good and food station was very clean. Even though it seemed a bit dated with floral print everywhere. Overall stay was great.

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Helpful?
Thank Samuel B
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Thank you for being our guest and for the wonderful comments regarding your recent stay. We are always happy to know our service and product are pleasing our guests and that we deliver our food service in a clean and inviting atmosphere. I will pass along your cmments regarding the floral designs on the lobby wall. Thank you...

Forest, Virginia
Reviewed 2 September 2014

This is my second time staying here, and it's easy to get to, central location, near all kinds of places to eat, relatively quiet, front desk personnel are very responsive and quick checking in and out, price is in keeping with the property and rooms are super clean

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Helpful?
Thank nukefixer
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: We truly like hearing that you enjoyed your last visit at out hotel and that our product and services were pleasing to you. We strive to always offer the best service possible along with a friendly welcome. We do hope you will continue to stay with us when lodging in our area is needed. Thank you for...

Cleveland, Tennessee
Reviewed 31 August 2014

We are not very familiar with the Courtyard line, but we had a good experience at this older hotel. We had a king room. Nicely decorated. Balconies on every room from what I could tell. :). The vanity area is outside of the bathroom which was nice to get ready without shower steam! The kids enjoyed the pool in the...

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Helpful?
Thank MREA5
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for your comments regarding your recent stay at Courtyard Hoover. We certainly like to hear that we are pleasing our guests with our service and facilities. We are glad that you had a terrific time during your visit and that your air conditioner worked well. We are so pleased that you enjoyed our courtyard pool...

Reviewed 24 August 2014

Management is horrible. Complained many times then asked "Why do you continue to stay?" Because it was next to work. Have told all colleagues in AL to NOT send any clients here. Got a banning letter after complaining about repeat issues. AVOID this horrible hotel option.

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Helpful?
2Thank Ricardo1272
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Your concerns regarding your stay at this hotel have been addressed both in person and in written form. We tried very had to please you as we do all our guests. It became apparent that all our efforts to make things right were not enough to continue our relationship and thus the tie was broken. We regret any...

Jackson, Mississippi
Reviewed 19 August 2014

Once again, Marriott has disappointed me. What has happened to this once great brand? At first glance the hotel was attractive, even though it is an old building, in a bustling area. (Note that the staff was gracious and friendly - I'm not complaining about the staff.) It was the little things such as a rust corroded toilet tissue holder...

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Helpful?
1Thank D T
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. We try to please all our guests and it seems that we dropped the ball and failed to offer amenities that you were expecting. I am sorry that our pricing structure did not meet your expectations also. We do our best to provide our guests...

New Orleans
Reviewed 8 July 2014

My family and I stayed here for a weekend getaway. The property's exterior is dated, but it, as well as the rooms, were clean. Check in was a breeze. I was the only one doing so at the time. April, the front desk agent was a gem. She was very friendly. That's a plus upon arriving to an unfamiliar place....

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Helpful?
Thank BeautifulMind504
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Hotel Guest: Thank you for your kind words regarding your recent stay at the Courtyard Birmingham/Hoover Alabama. We are very proud of our associates and want them to deliver a high degree of service to our guests to insure our guests are happy and feel welcome. We do have a lot of groups at our hotel especially during the...

New Orleans, Louisiana
Reviewed 1 July 2014

I wasn;t supposed to be here. I made a reservation at another hotel which will remain nameless. Upon my arrival there, the room I reserved was not available and I would have had to pay additional in order to have a high floor room. (I travel alone and my one requirement is not first floor rooms>) Needless to say I...

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1Thank Jasonsmommy61
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Hoover Guest: Thank you for your wonderful comments concerning your recent stay with us. Our staff was so pleased to learn of your positive experience in all areas of the hotel and especially how April made you feel welcome and appreciated. We hope that you will return and be our guest again, when your travels bring you to...

atlanta
Reviewed 29 June 2014

Rooms were clean and comfortable. If you get a wake up call place it 10 minutes earlier than you need or you will be late. Consistently 10 minutes behind. Breakfast was good and excellent service. Friendly staff. Great location. Close to galaria and shopping.

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Thank advisingu
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Thank you for your positive feedback on your recent stay at the Marriott Courtyard Hoover. Our staff is completely dedicated to making your stay comfortable and as strees free as possible. We appreciate the encouragement that we are delivering more than just the basics that you expect. We hope that your will visit us again the next time...

Atlanta, Georgia
Reviewed 22 June 2014

General hotel updated but rooms have not been. Mold in bath area and general old fixture type of dirty. I will no longer stay here until the rooms have been updated. Have notified Marriott but never seem to hear back from them on reviews submitted.

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Thank M R
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear M R: Thank you for sharing your comments regarding your recent stay at Courtyard Hoover. I certainly apologize for the condition of your guest room. It is our goal to provide the best service and accommodations possible and in your case we droppied the ball on our delivery. We will use your comments to address and improve our guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Courtyard Birmingham Hoover is proud to share our newly renovated state-of-the-art lobby and stylish new guest rooms. This Hoover hotel is just 11 miles from Birmingham's city center and located near the areas’ best shopping, dining and golf courses. The exciting new features at this Hoover, AL hotel include inviting, flexible spaces to work or relax, free Internet access throughout, access to the latest news via our GoBoard and The Bistro - Eat. Drink. Connect.® offering enhanced breakfast, dinner and beverage options. Relax by our outdoor pool. Whether in town for business or fun, we offer exactly what you need for a relaxing and productive stay. ... more   less 

Additional Information about Courtyard Birmingham Hoover

Address: 1824 Montgomery Highway South, Hoover, AL 35244
Region: United States > Alabama > Hoover
Price Range: ₹ 6,978 - ₹ 10,937 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Birmingham Hoover 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Birmingham Hoover Hotel Hoover
Courtyard Hoover
Hoover Courtyard
Hoover Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Birmingham Hoover staff and other travellers.
1 question
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ohio
over a year ago

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Questions? Get answers from Courtyard Birmingham Hoover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a room with a microwave you have to get a suite. Otherwise, you only get a mini fridge.”
 of 5 bubbles charlieh858, 28 Aug 2016 | Read review
“Request a room away from Highway 31.”
 of 5 bubbles DRCBookLady, 31 Jul 2016 | Read review
“The top floor assures there are no noisy folks above you!”
 of 5 bubbles trudyjomo, 29 Jul 2016 | Read review
“avoid any *79 room it facing the garage dumpster that is emptied around 3 am on Wed”
 of 5 bubbles twosassyk, 12 Jun 2016 | Read review
“Ask for a room facing the apartments, not the highway”
  • Dismantled A/C unit with hose sticking out. Loud unit!
 of 5 bubbles Tsunamigav, 8 Feb 2016 | Read review
5 of 5