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When I got to my room and used the card to open the door, the metal security lock was in place and somebody was inside the room. They had rented it to somebody else! A new frontier of incompetence. To make up for it, they...More
This is our second time to stay at HI Homewood and really enjoyed it. There have been some upgrade to the building and services have been enlarged (like breakfast on New Years Day). The staff was especially helpful and friendly. We will stay here again.
1 Thank Fred W
Response from General M, Manager at Holiday Inn Hotel Birmingham/HomewoodResponded 3 January 2018
Thank you so much for choosing to stay with us again. We appreciate your loyalty to our facility. We're glad to hear you enjoyed the breakfast. We look forward to your return.
Assistant General Manager
Headed down to the beach; stopped here overnight. Carlos at the front desk was very helpful and courteous! The staff working the breakfast buffet were very friendly - let my son pick ESPN to watch while eating breakfast and tended to all of our requests!...More
Hotel looks good but in reality too many cracks beneath the surface
Restaurant (actually Starbucks) is like a works canteen. Avoided except for take out coffee but couldn’t even get this as there was no change in the cash register so unable to accept dollars!...More
Hotel is clean and is family oriented.Housekeeping never cleaned room or left clean towels!We came to see our granddaughter graduate from high school.Hotel was very convenient to everything including a restaurant named Landrys.Food at Landrys was excellent.