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Holiday Inn Hotel Birmingham/Homewood

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Holiday Inn Hotel Birmingham\/Homewood
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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Amsterdam, The Netherlands
Reviewed 4 January 2017

What a dump, The facade and interior is renovated but the Front Office, Concierge and the worst all the Housekeeping staff is horrible. As a former IHG employee I was ashamed that this hotel bears the Holiday Inn name. I spent $99 dollars per night for 3 nights. Housekeeping starts with knocking on doors of stay overs rooms at 9am,...

Thank MorrisVanP
IHGService, Guest Relations Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review

Hi MorrisVanP, I am glad you got in touch with us about your experience at the Holiday Inn Hotel & Suites Birmingham-Homewood, AL. I am sorry to learn about the subpar service rendered by some of our hotel staff. IHG cares about your experience and I realize no words can change your feelings of disappointment, or the inconveniences you experienced....

Reviewed 24 December 2016 via mobile

Well this is our second time around at this establishment. The check in (3am) went much smoother this time so I felt like we were off to a good start. I woke up early (8:30am) and started rounding up the troops so that we could get breakfast before they closed (10am) My husband and I went down first only to...

1Thank kelleyandgiselleb
IHGService, Guest Relations Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review

Dear kelleyandgiselleb, We are grateful for your visit at the Holiday Inn Hotel & Suites Birmingham-Homewood, AL and going out of your way to leave your insights. We are glad to know that your check in went smoothly. We are sorry to hear that your family missed breakfast because the hotel staff in charge decided to leave early. Rest assured...

Savannah, Georgia
Reviewed 9 December 2016 via mobile

It was difficult to find as the hotel was tucked away but we received a nice welcome, the hotel was plush and clean. The beds were comfy and an all around nice stay. Here's the NEGATIVE!....the breakfast idea is a nightmare! One woman taking orders and serving and it's not complimentary and not cheap! You have to ask for everything,...

Thank TripMember050520161
Reviewed 18 November 2016 via mobile

No complaints, nice staff and services, will definitely stay here again if I come back or playing golf, clean modern decor, calming colors ,good area near interstate and many restaurants well lighted parking lot

Thank St11043t T
Hong Kong, China
Reviewed 26 October 2016

I stayed in the hotel for 6 days to visit an ill relative. If you are looking for a clean room and hotel management, look elsewhere. This was one of the worst hotel experiences I have ever had, and I have stayed in hostels in Cambodia before. For the first four days, my bedsheets were unclean and my garbage was...

Thank HKpeople
Ivey J, Front Office Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review

We would like to thank you for taking the time to review your stay on trip adviser. On behalf of the entire hotel we would like to sincerely apologize for not providing the high quality of accommodations that you have come to expect from the Holiday Inn Brand. This is not typical of our hotel and we hate that you...

Nashville, Tennessee
Reviewed 16 October 2016

My rating of average for this hotel is a bit of a stretch. My husband and I were going to stay there while visiting one of our children in college. A few weeks before we arrived, she decided she wanted to stay with us. So I changed our reservation to a room with two beds. And had to pay a...

Thank LaurieTN
IHGService, Guest Relations Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review

Dear LaurieTN, Thank you for taking your valuable time to share with us your experiences during your recent stay. We are delighted our location suited your travel well. We are truly touched and grateful for your very kind review regarding our front desk staff to be friendly and helpful. However, we apologize for any inconvenience regarding with the missing bathroom...

Reviewed 5 October 2016 via mobile

Our one night stay was pleasant. The young front desk worker was very nice when we checked in. The older man at the desk when we checked out couldn't be bothered to look up or speak to me. I thought he was quite rude. It's not hard to smile and say have a nice day for most people. The rooms...

Thank Jennifer B
Ivey J, General Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review

Dear Jennifer B, Thank you for taking the time to review our hotel on TripAdvisor. Comments like yours help us to fix issues we may be unaware of. We are happy to hear that your check in and overall stay was enjoyable. We sincerly apologize you did not get the warm fairwell as you did when you arrived. We have...

Starkville, Mississippi
Reviewed 21 September 2016 via mobile

Super nice recently remodeled Hotel. The staff and the Chef are over the top. Internet is good and free. This my home when coming to Birmingham. The roo. S are so modern and the beds so comfortable you don't want to get up.

Thank frmdiver
Ivey J, General Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review

We love having you! Thank you for your review! Not only did you have kind words for us, but also it was specifically informative for our traveling guests who are unfamiliar with the area, and the Holiday Inn brand. We are glad you enjoyed your stay, and we are happy that you chose us. Thank you for your recommendations, and...

Reviewed 20 September 2016 via mobile

After traveling more than 8 hours to reach our destination, we decided to stay at this location since we are Platinum Plus members. Upon arrival we found the front desk attendant asleep, not just snoozing I'm talking about a head cocked backwards and mouth hanging open type sleep! He was rather disoriented so I had to wait until he came...

Thank kelleyandgiselleb
IHGService, Guest Relations Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review

Dear kelleyandgiselleb, Thank you for taking a moment to tell us about your experience at our property. Our goal has always been to provide our guests with the best hospitality service and I regret to read about your experience during check-in. This is definitely not the type of customer service we wanted for our guests to have. Rest assured that...

Tuscaloosa, Alabama
Reviewed 8 August 2016

Nice looking hotel, friendly front staff. Terrible housekeeping staff. Never saw a cleaning cart or vacumn. Refrigerator had massive ice build up present. No wastebasket in kitchen area. Tray holding coffee pot had sticky residue from previous guests. Housekeeping removed the towels, did not replace. Did not remove trash from room in the 3 days there. Every request made the...

1Thank mtsa1973
IHGService, Guest Relations Manager at Holiday Inn Hotel Birmingham/Homewood, responded to this review

Dear mtsa1973, Thank you for being our guest and for taking the time to share your experience. I appreciate the kind remarks towards our friendly staff and hotel interior. However, I am sincerely sorry for this unfortunate incident surrounding the housekeeping service, refrigerator and overall level of customer service you experienced during your stay with us. We take comments such...

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Hotel & Grounds (8)
Pool/Beach Area (3)
Room/Suite (8)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel Birmingham/Homewood invites you to an oasis of luxury, comfort and service. Enjoy upscale accommodations in the brand new Holiday Inn Hotel Birmingham-Homewood. Located conveniently near Birmingham International Airport, we designed each of our 108 beautifully appointed guest rooms to make your stay comfortable and productive for business or pleasure. Stay conveniently near downtown and several major corporations such as State Farm Insurance Company, Regions Bank, BellSouth, and Alltec Industries. Enjoy easy access to well-known attractions like the Botanical Gardens, Birmingham Zoo, and the Civil Rights Museum. Nearby shopping and entertainment includes the Galleria Shopping Center, Barber Motorsports, EWTN, the BJCC, the Birmingham Race Course, and Legion Field. Planning a group trip? Use our special package that includes a guest reception, special group recognition, and group rates for sports teams, family reunions, wedding groups, and Barber Motorsports Event Group. Make the most of your trip to Magic City after a restful night s sleep in your spacious guest room or suite. Relax and enjoy the gorgeous view in the indoor heated pool. Store and prepare food in your room s refrigerator and microwave, and enjoy a flat-screen television and an ergonomic chair.Don t worry about a thing when you visit us at the brand new Holiday Inn Birmingham-Homewood. We want you to have it all. ... more   less 

Additional Information about Holiday Inn Hotel Birmingham/Homewood

Address: 492 Wildwood Circle North, Homewood, AL 35209
Region: United States > Alabama > Homewood
Price Range: ₹ 7,621 - ₹ 10,830 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel Birmingham/Homewood 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Birmingham-Homewood
Holiday Inn Homewood
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel Birmingham/Homewood staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Hotel Birmingham/Homewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unsanitary conditions; no management”
 of 5 bubbles HKpeople, 25 Oct 2016 | Read review
“All hallways, lobby and elevators are extremely warm.”
 of 5 bubbles mtsa1973, 8 Aug 2016 | Read review
“All rooms seemed to be good.”
 of 5 bubbles quala2016, 27 Jul 2016 | Read review
“Don't stay here if you want anything other than a clean bed.”
 of 5 bubbles 974lynnb, 3 Apr 2016 | Read review
“Request floor 5 because it is renovated.”
 of 5 bubbles MicheleC106, 14 Feb 2016 | Read review
5 of 5